Play Airlines Reviews: My First Experience Shocked Me! 

Aug 2, 2023

Last Updated on: Sep 22, 2025

Travel Blog

I travel often, and I know many of you do, too. Recently, I tried Play Airlines, a new budget airline popular with Gen Z.  

Founded in 2019, Play Airlines follows the motto “pay less, play more.” It offers flights from major East Coast cities in the US to destinations like London and Copenhagen. 

Also, all these flights are hundreds of dollars less than those of other airlines. This is why it appeals to travelers looking to save money. 

The airline carriers are among the best that offer ultra-low fares when traveling to Europe. So the new entrant in the market has appeared in the search results for Transatlantic flights after April 2022. The airline aims to bring visitors to Iceland and connect North America and Europe.

The airline started flying in 2021 in Iceland; however, in North America, the service began in April 2022.

Do you want to know more about the PLAY Airlines reviews? I will tell you about the airline, its foundation, and my experience? Keep reading! 

This Is My Experience With Play Airlines!

When the airline carrier was first inaugurated, Play Airlines and Baltimore Airport collaborated to create a good impression in the form of a water cannon salute when the first plane of Play Airline pulled up to the gate. Overall, the first impression was quite well made by Play Airlines.

The staff is helpful and interactive. Another added advantage of a low-budget carrier airline. It is unheard of for a low-budget carrier airline to be perfect concerning its services.

I would also like to discuss certain shortcomings that I identified. Do give it a go before you book tickets on Play! The flight I traveled on was spacious, clean, and memorable because I was finally traveling to Paris, one of my dream destinations.

What Is Play Airlines?

What Is Play Airlines?

Play Airlines is addressed as the Ultra Low-Cost Carrier (ULCC), which is not completely uncommon. However, many carriers have additional charges based on transportation, which ULCC still needs! These airlines are perfect for passengers traveling on a budget like me!

My travel plans are concrete, and I am not free to have flexible dates and timings because I have a job! I am also one of those who do not care about luxury or frills added to necessities.

Therefore, I am functional when it comes to services such as Wi-Fi and entertainment charging points. Ultimately, I can adjust this much if I am traveling to a destination, especially for a vacation.

Play is the successor of Wow Air, a low-cost airline carrier that ran out of service in 2019. So, if you question, is Play Airlines safe? It is.

PLAY Airlines Reviews 2025: Did I like It? 

My Experience On Flying With Play Airlines

So I was traveling to Paris from Boston and was charged $292 for a roundtrip. To begin with, this is quite a cheap deal that I have got on Play Airline. Another significant thing I noticed and did not expect was a comfortable seat and 34 inches of legroom.

Isn’t that amazing? Finding another airline that gives 34 inches of leg space might be challenging! It is quite unheard of in a budget carrier. The seats are Delta Comfort Plus, which is comfortable, and I was very relaxed throughout the flight. The chairs are tall enough for you to rest your head.

As a frequent flier, half of your problems are solved if the seat is comfortable! According to my Play Airlines review, it is quite comfortable to travel with this airline. The space for the leg also helps in extending the tray table. There was no charging extension or plug-ins in the Play flights, which is usually there in transatlantic carriers and U.S. airlines.

I found the crew very supportive and helpful. I had a very positive experience while interacting with the crew. No food or snack is free; however, this is one of the side effects of low-budget carriers. I did not see any food or water services throughout the flight except at the beginning and end.

What I Found Beneficial?

What I Found Beneficial?

In A321neo, headrests were present in each seat with extra padding and adjustable wings. When you fly Play Airlines, you will get better seating comfort than most of the low-budget flying airlines. The setting does help in creating a more comfortable sleeping position.

I also noticed that every seat had its lights and dedicated air vents. It helped me a lot because I am an avid reader, so there was no issue with my entertainment as I almost finished a book on the flight.

A significant advantage I found on Play Airlines is that there was no bundling, nor was the fare made complicated concerning overall expenditure. I also found the timings of the flights to be mostly punctual. The connecting flights to Europe via Keflavik are conveniently set.

Their food and drink collection is quite decent; you can order based on your requirement. There is also no connectivity, such as Wi-Fi, messaging, or entertainment.

What Did I Find Negative? 

What I Found Negative?

I have heard that the seat arrangements are a mixed bag, such as seats with 34 inches of leg space, while some seats give you a meager 28 inches of leg space.

So, as a traveler, you should search on Google Flights regarding the space of the specific flights of Play Airlines before you book tickets. Make sure to check the legroom extension to have some wiggle room.

Another significant shortcoming that I noticed on the flight was that there needed to be more power. As a traveler, one thing that is essential in today’s time is charging your phone, which I wasn’t able to do because of no power.

You will not be getting any refund; hence, in case of cancellation from your side, you will need clarification with the services. Another thing that might look like a chore to you is creating an account to view or book seats and baggage fees.

The complete itinerary or any schedule based on base fare will only be accessible if you have an account on the official website, www.flyplay.com.

PLAY Airlines Reviews: Why Should You Go For It? 

If you’re on the hunt for a budget-friendly way to travel, Play Airlines might just be the perfect fit.  

I recently flew with them to Iceland, and I have to say, I was genuinely impressed with the comfort and cleanliness of the experience—especially given how affordable their fares are.  

I’m already looking into booking another trip to Europe with them this fall! For those of us who prefer a more laid-back travel style, Play Airlines is ideal.  

They get you where you need to go without the extra costs that typically come with mainstream airlines.  

On my trip to Iceland, the money I saved on airfare allowed me to explore more once I got there. 

 I treated myself to a bus tour along the stunning southern coast and even checked out the unique Lava Show in Reykjavík, all without feeling like I was stretching my budget too thin.  

Honestly, flying with a low-cost airline like Play opened up more opportunities for me and truly enhanced my overall travel experience. 

How To Book On Play Airlines?

You have to visit their official website, but before that, search Google Flights. Accordingly, select flights and seats based on your preferences and make your payment.

Frequently Asked Questions (FAQs) 

1. Play Airlines vs Icelandair: Which one is better? 

Play Airlines for the cheapest fares on a no-frills flight, but expect to pay extra for amenities like bags, food, and seat selection.  
Opt for Icelandair if you prioritize comfort, want complimentary amenities such as Wi-Fi and in-flight entertainment, and are willing to pay more for the added services.  

2. How Much are PLAY Airlines baggage fees? 

PLAY Airlines offers a pay-as-you-go model for baggage. Every fare includes one free personal item.  
However, you will need to pay for checked baggage and additional services like seat selection.  
For complete details on baggage fees, visit the PLAY Airlines Terms and Conditions page. 

3. Is There Food On PLAY Airlines? 

Yes, you can purchase food and drinks onboard all PLAY Airlines flights from their onboard menu, but it is not complimentary 

Play Airlines Reviews 2025: Should You Go For It? 

My overall experience on Play Airlines was mostly positive. However, some of the shortcomings are quite significant. Having no power to charge your mobile phone devices can seriously put travelers who are traveling long distances at risk.

The only solution to this problem is carrying a power bank. You must be aware of these issues before you book a flight!

There are limited options to travel to Iceland if you cancel the flight you have booked, or if the authorities have delayed it. 

Comment below regarding your choice of place to visit in Iceland and why!

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Sibashree is a travel, culture, and leisure writer who has been writing since the age of 12 and professionally since 2014. With more than a decade of travel writing experience and journeys across India and several parts of the world, she brings a deeply personal and thoughtful perspective to her work. A student of English Literature and Mass Communication, Sibashree has always viewed travel as more than movement — for her, it has been a way of understanding people, cultures, and herself. Her passion for spiritual exploration has also led her to many unusual and meaningful destinations over the years. Outside of writing, Sibashree enjoys watching European cinema, reading about global politics, and reflecting on the stories hidden within everyday places.

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Park your car at the Tenorio Volcano National Park lot at 8:15, and the trail to the Rio Celeste waterfall is yours, shared with birds and a few early hikers. The tour vans from La Fortuna and Guanacaste don't start pulling in until around 10 a.m. And that gap of nearly 2 hours is the best reason to drive yourself. Geography is the second reason. Rio Celeste lies in quiet farm country between the Arenal area and Guanacaste, near the small towns of Bijagua and Katira, with only one park entrance. But public transport barely reaches it (from the park you'd have to take a taxi to Upala, then catch a bus toward Ciudad Quesada). With a rental car, it turns into a relaxed morning stop on a day you'd be on the road anyway. Which road from La Fortuna, Liberia, or San José? Leaving La Fortuna, you head toward El Tanque on Route 142 and then join Route 4. You'll stay on Route 4 northbound for about 40 km, past San Rafael de Guatuso, until a park sign appears at Samen. Turn left there. 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What about San José and SJO airport? Plan on about 3.5 hours, which is why most people landing at SJO slot Rio Celeste into the drive from Arenal to the Guanacaste beaches. Starting pointMain roadsDrive timeRoad surfaceWhat to watchLa FortunaRoute 142, then Route 4, turn at SamenAbout 1.5 hoursPaved the whole wayApps sending you off Route 4 too soonLiberia (LIR)Route 1, then Route 6, turn at BijaguaAbout 1.5 hoursPaved, with a steep last stretchSlippery climb after rain and one-lane bridgesBijaguaPark road from the town centerAbout 20 minutesPavedSteep, and slick in the wet Older trip reports still circulate with stories of broken roads, spinning tires and passengers climbing out to walk uphill so the car could make it. Those days are gone. Both approaches are paved now, and neither one requires a 4x4. But a 4x4 can still earn its keep. That Bijagua climb is exactly the sort of wet, steep pavement where a compact SUV with decent ground clearance feels a lot calmer than a small sedan, and the potholes multiply in September and October, the 2 wettest months of the year. And if Rio Celeste is just one stop on a bigger loop with gravel elsewhere, rent for the roughest road on your itinerary rather than for this one. Flying into Liberia makes things simple, since you can collect the car at the airport and drive straight south toward Bijagua. Jumbo Car has an office near LIR with a free shuttle from the terminal. Its quoted prices already include the mandatory insurance, and cancellation is free up to 24 hours before pick-up. When you compare a rental car costa rica booking with them, you'll see a fleet that goes from economy cars up to a Suzuki Vitara or a Kia Sportage 4x4. Tickets, parking, and park rules Most people who get turned away at Río Celeste get turned away over tickets. SINAC, the national park service, sells them online only and in advance, and there's no booth at the gate to bail you out. You'll have to create an account before you can buy (the site has an English version). Do it the night before from your hotel Wi-Fi, because cell coverage around the park drops in and out and the parking lot is a bad place to discover that. ItemWhat appliesEntry, foreign visitors$12 per adult, $5 per child aged 2 to 12Opening hoursDaily from 8 a.m. to 4 p.m., last entry at 2 p.m.ParkingRoughly ₡2,000 to ₡3,000, cash on arrivalRestroomsEntrance only, nothing along the trailSwimmingBanned everywhere in the parkFood and bottlesNo food (babies get some leeway), no single-use plastic bottles Rangers do go through bags, and anything on the banned list stays with them. Bring a refillable bottle and keep a photo of your passport on your phone, since they sometimes ask for it. Parking is easy. The main lot next to the ranger station is large, overflow spaces sit across the road, and attendants keep an eye on the cars (still, leave nothing in sight). But before you plan a whole day around the waterfall, check whether you can see it. In August 2025 a landslide buried the bottom of the 250 steps leading down to the falls. As of early 2026 the lower stairs and the viewing platform hadn't reopened, which meant you only got a view from partway down. Look at the SINAC site and recent visitor reports during the week before your trip. The trail and how long it takes You leave the ranger station on a flat paved path that turns to gravel after about 15 minutes. After that it's ordinary dirt trail, with a stream to cross and a few short, steep pitches, and roughly 30 minutes in you're standing at the top of the waterfall stairs. The falls drop about 90 meters into a deep blue pool. A lot of people see that and head back. And that's a fair choice, because the second half is rougher going, all roots, mud and steep climbs and descents. It takes you past the Poza Azul pool, then the Borbollones, where the water bubbles and you'll catch a whiff of sulfur. It ends at Los Teñideros, the spot where two clear rivers meet and the water goes blue. Is it worth the extra slog? If you have the legs and the time, yes, since the color change is the reason the river has its name. There's no loop. The trail stops at Los Teñideros and you retrace your steps, so budget 1 to 2 hours if you only want the waterfall and 3 to 4 hours for the full trail. Wear shoes you're happy to throw away afterward. This flank of the volcano gets heavy rain, and the mud on the far section will pull a sneaker clean off your foot. When the water is bluest December to April is your window if you have any choice. Rain stirs sediment into the river, and a few wet days in a row turn that turquoise into something dull and milky. Stuck with the rainy season? Then go the morning after a dry night, never the afternoon after a storm. The hour you show up counts too, though for other reasons. Get there at 8 or 8:30 a.m. and you're ahead of the tour buses that roll in around 10 a.m., walking in cooler air (the low 70s °F early on). And because last entry is 2 p.m., an early start leaves enough daylight to drive on to Liberia or back to La Fortuna without doing the gravel stretches in the dark. Frequently asked questions about Rio Celeste Is Rio Celeste still closed? The park itself was open in early 2026. But the lower stairs and the waterfall viewing platform stayed shut after a landslide in 2025, so look at the SINAC page again a day or two before you go. Can you swim in the Rio Celeste? No, not within Tenorio Volcano National Park, Poza Azul included. If you want to get wet, the tubing tours run on stretches of river outside the park boundary. How long does it take to hike to Rio Celeste? Count on roughly 30 minutes from the ranger station to the top of the waterfall stairs, then 250 steps down. Walking the whole trail out to Los Teñideros and back takes 3 to 4 hours. Is it worth going to Rio Celeste, Costa Rica? In the dry season with an early start, yes. It sits between Arenal and Guanacaste, so with a car it fits into a single morning on the way. After a week of heavy rain, the color washes out, and skipping it is a reasonable call. Read Also: Costa Rica: Best Beaches For Family Vacation 7 Benefits Of Staying At A Beach Hotel