Play Airlines Reviews: My First Experience Shocked Me! 

Aug 2, 2023

Last Updated on: Sep 22, 2025

Travel Blog

I travel often, and I know many of you do, too. Recently, I tried Play Airlines, a new budget airline popular with Gen Z.  

Founded in 2019, Play Airlines follows the motto “pay less, play more.” It offers flights from major East Coast cities in the US to destinations like London and Copenhagen. 

Also, all these flights are hundreds of dollars less than those of other airlines. This is why it appeals to travelers looking to save money. 

The airline carriers are among the best that offer ultra-low fares when traveling to Europe. So the new entrant in the market has appeared in the search results for Transatlantic flights after April 2022. The airline aims to bring visitors to Iceland and connect North America and Europe.

The airline started flying in 2021 in Iceland; however, in North America, the service began in April 2022.

Do you want to know more about the PLAY Airlines reviews? I will tell you about the airline, its foundation, and my experience? Keep reading! 

This Is My Experience With Play Airlines!

When the airline carrier was first inaugurated, Play Airlines and Baltimore Airport collaborated to create a good impression in the form of a water cannon salute when the first plane of Play Airline pulled up to the gate. Overall, the first impression was quite well made by Play Airlines.

The staff is helpful and interactive. Another added advantage of a low-budget carrier airline. It is unheard of for a low-budget carrier airline to be perfect concerning its services.

I would also like to discuss certain shortcomings that I identified. Do give it a go before you book tickets on Play! The flight I traveled on was spacious, clean, and memorable because I was finally traveling to Paris, one of my dream destinations.

What Is Play Airlines?

What Is Play Airlines?

Play Airlines is addressed as the Ultra Low-Cost Carrier (ULCC), which is not completely uncommon. However, many carriers have additional charges based on transportation, which ULCC still needs! These airlines are perfect for passengers traveling on a budget like me!

My travel plans are concrete, and I am not free to have flexible dates and timings because I have a job! I am also one of those who do not care about luxury or frills added to necessities.

Therefore, I am functional when it comes to services such as Wi-Fi and entertainment charging points. Ultimately, I can adjust this much if I am traveling to a destination, especially for a vacation.

Play is the successor of Wow Air, a low-cost airline carrier that ran out of service in 2019. So, if you question, is Play Airlines safe? It is.

PLAY Airlines Reviews 2025: Did I like It? 

My Experience On Flying With Play Airlines

So I was traveling to Paris from Boston and was charged $292 for a roundtrip. To begin with, this is quite a cheap deal that I have got on Play Airline. Another significant thing I noticed and did not expect was a comfortable seat and 34 inches of legroom.

Isn’t that amazing? Finding another airline that gives 34 inches of leg space might be challenging! It is quite unheard of in a budget carrier. The seats are Delta Comfort Plus, which is comfortable, and I was very relaxed throughout the flight. The chairs are tall enough for you to rest your head.

As a frequent flier, half of your problems are solved if the seat is comfortable! According to my Play Airlines review, it is quite comfortable to travel with this airline. The space for the leg also helps in extending the tray table. There was no charging extension or plug-ins in the Play flights, which is usually there in transatlantic carriers and U.S. airlines.

I found the crew very supportive and helpful. I had a very positive experience while interacting with the crew. No food or snack is free; however, this is one of the side effects of low-budget carriers. I did not see any food or water services throughout the flight except at the beginning and end.

What I Found Beneficial?

What I Found Beneficial?

In A321neo, headrests were present in each seat with extra padding and adjustable wings. When you fly Play Airlines, you will get better seating comfort than most of the low-budget flying airlines. The setting does help in creating a more comfortable sleeping position.

I also noticed that every seat had its lights and dedicated air vents. It helped me a lot because I am an avid reader, so there was no issue with my entertainment as I almost finished a book on the flight.

A significant advantage I found on Play Airlines is that there was no bundling, nor was the fare made complicated concerning overall expenditure. I also found the timings of the flights to be mostly punctual. The connecting flights to Europe via Keflavik are conveniently set.

Their food and drink collection is quite decent; you can order based on your requirement. There is also no connectivity, such as Wi-Fi, messaging, or entertainment.

What Did I Find Negative? 

What I Found Negative?

I have heard that the seat arrangements are a mixed bag, such as seats with 34 inches of leg space, while some seats give you a meager 28 inches of leg space.

So, as a traveler, you should search on Google Flights regarding the space of the specific flights of Play Airlines before you book tickets. Make sure to check the legroom extension to have some wiggle room.

Another significant shortcoming that I noticed on the flight was that there needed to be more power. As a traveler, one thing that is essential in today’s time is charging your phone, which I wasn’t able to do because of no power.

You will not be getting any refund; hence, in case of cancellation from your side, you will need clarification with the services. Another thing that might look like a chore to you is creating an account to view or book seats and baggage fees.

The complete itinerary or any schedule based on base fare will only be accessible if you have an account on the official website, www.flyplay.com.

PLAY Airlines Reviews: Why Should You Go For It? 

If you’re on the hunt for a budget-friendly way to travel, Play Airlines might just be the perfect fit.  

I recently flew with them to Iceland, and I have to say, I was genuinely impressed with the comfort and cleanliness of the experience—especially given how affordable their fares are.  

I’m already looking into booking another trip to Europe with them this fall! For those of us who prefer a more laid-back travel style, Play Airlines is ideal.  

They get you where you need to go without the extra costs that typically come with mainstream airlines.  

On my trip to Iceland, the money I saved on airfare allowed me to explore more once I got there. 

 I treated myself to a bus tour along the stunning southern coast and even checked out the unique Lava Show in Reykjavík, all without feeling like I was stretching my budget too thin.  

Honestly, flying with a low-cost airline like Play opened up more opportunities for me and truly enhanced my overall travel experience. 

How To Book On Play Airlines?

You have to visit their official website, but before that, search Google Flights. Accordingly, select flights and seats based on your preferences and make your payment.

Frequently Asked Questions (FAQs) 

1. Play Airlines vs Icelandair: Which one is better? 

Play Airlines for the cheapest fares on a no-frills flight, but expect to pay extra for amenities like bags, food, and seat selection.  
Opt for Icelandair if you prioritize comfort, want complimentary amenities such as Wi-Fi and in-flight entertainment, and are willing to pay more for the added services.  

2. How Much are PLAY Airlines baggage fees? 

PLAY Airlines offers a pay-as-you-go model for baggage. Every fare includes one free personal item.  
However, you will need to pay for checked baggage and additional services like seat selection.  
For complete details on baggage fees, visit the PLAY Airlines Terms and Conditions page

3. Is There Food On PLAY Airlines? 

Yes, you can purchase food and drinks onboard all PLAY Airlines flights from their onboard menu, but it is not complimentary 

Play Airlines Reviews 2025: Should You Go For It? 

My overall experience on Play Airlines was mostly positive. However, some of the shortcomings are quite significant. Having no power to charge your mobile phone devices can seriously put travelers who are traveling long distances at risk.

The only solution to this problem is carrying a power bank. You must be aware of these issues before you book a flight!

There are limited options to travel to Iceland if you cancel the flight you have booked, or if the authorities have delayed it. 

Comment below regarding your choice of place to visit in Iceland and why!

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Meet Sibashree Bhattacharya, a travel enthusiast who has a decade-long experience in transcending virtual barriers with her words! Her deep love for travel is apparent from her travel escapades to the mountain, often taking her readers on a journey, her words acting as Portkey! Fun fact: Sibashree loves to dive deep into the history of the places she is about to visit, making her travels even more wholesome. If you were wondering how her articles are not short of time travel, this answers it!

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