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BY  sagnika Aug 19, 2023

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings. Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations. They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended. Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance. This Is What I Felt About Aruba Airlines! Image Source: aeropuertobaq.com Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide. When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services. I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out! Benefits Of Flying In Aruba Airlines Image Source: luchtvaartnieuws.nl According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers. Great Deals There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines. Expert Guidance You get information regarding the flights' countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair. Price Match The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200. Easy Cancellation Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn't face any issues while booking the tickets. Disadvantages Of Flying In Aruba Airlines Image Source: www.planepictures.net Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays. Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.   No Coordination Between Staff The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights. Food And Beverages The quality of drinks and food could be better, and apart from that, the prices are not at all affordable. Customer Service Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers. Reviews About Aruba Airlines Image Source: media.versionfinal.com.ve According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience. People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable. The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays. However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated. One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments. "My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…" Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022. "This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…" A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us. We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap. "My flight was cancelled and I wa snotified when I reached the airport - no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means..." Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines. "Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…" Conclusion After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company. Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline's services. Comment below about some of the features that must be present in the airline according to you! Read Also: Journey To The Skies: Exploring The Legacy Of Northwest Airlines! Condor Airlines: Is Booking Tickets On Condor Worth It? This Is My Experience With Play Airlines!

BY  Abdul Aziz Apr 11, 2022

Marketers today rely on videos to showcase their products or service to the audience. More than 80% of the internet audience is now spending billions of hours watching videos. And, eyeing this trend, search engine giant Google has modified its algorithm to prioritize the video content. According to a study, videos come in 52% of Google keyword searches, and more than 80% of these search results are derived from YouTube. Therefore, video marketing is not visually appealing, but they are perfect from the SEO point of view. Therefore, videos have become the main aspect of marketing, replacing the conventional marketing tricks. According to marketers, videos are much more effective than texts and images. They simply provide a sense of practicality to the viewer, and it will be easy to convince them after watching an introductory video of any product or service. That's the abject for selecting video as the prominent marketing tool for the travel business Marketers find many reasons to trust videos to promote their travel business. A few of the important reasons are mentioned below. Prime Reasons for Using Videos in Travel Business 1. Videos offer effortless engagement Using video content for marketing allows businesses to tap into a huge audience. Videos eliminate reading requirements, and travelers find it easy to view a video rather than spend hours reading texts. Since videos are replacing the conventional marketing techniques, that doesn't mean the value of the texts and images has decreased. Still, they are valuable to describe any specific location or its outstanding features. Videos arrest the viewers' attention, and that is the best part of promoting the travel business. 2. Helps to increase the visibility of the brand A video can be heavily edited and customizable. They can be made to intensify the viewer's emotion and yield the best result for the travel industry. Engaging video contents are effective in influencing the decision-making process. Plus, when you publish a catchy and informative video on your timeline, not only will it grab appreciation from your followers, but they never hesitate to share that with their circle. Due to this feature, marketers never hesitate to invest thousands of dollars in making commercial videos. 3. Better click-through-rates Call-to-Action or CTA is one of the finest features that drive viewers to land on your travel website directly. It provides a passage to view and features of the travel agency. The website and the While creating the video, ensure to include CTA in the video so that you can allow the travelers to go to the next point once the video is over. CTA is the key to video promotion, and it enhances engagement with your audience and improves click-through rates. 4. Videos are suitable for all the occasions If you want to introduce any new tour, then creating a video on that specific topic is the best way to let your audience know about that. You can insert new information providing fresh highlights or the current one. It is also possible to introduce the travel team or an interview with a client who has already availed of your package. This kind of inclusion will make the video a real one. 5. Higher email click-through-rates Videos are attractive, and inserting the word video means it will attract the viewer's attention. The same thing applies to email marketing. When you insert a video in the email, chances are the audience will open the email and read what you have put there. That means inserting video will drive more traffic to the website, and once the traffic flow grows, the chance of conversion also grows simultaneously. How to Use Video to Drive More Conversions in the Travel Business? Here is how to use video to convert viewers to potential customers for your travel business. 1. Create Engaging video content Creating videos is the finest way to engage the audience. You can try to create amazing videos using an online video maker tool. Making use of these tools can be quite beneficial for marketers as these tools are very versatile and customizable due to their easy-to-use features. Their uses and benefits are endless for a brand. Once the audience starts to believe in the brand through these original videos, the business is bound to grow. You can post this video on social media channels to draw maximum attention. If you have any website, then upload these types of videos on them, and in this way, the viewers will get an overall idea regarding the brand and the proprietor. 2. Virtual meeting with clients  Virtual meetings are a fun way to improve the engagement with the clients, especially for the people who are planning a group tour. Keep the meetings as simple as possible so that the clients will feel easy to interact with you openly. If the client is not planning anything to travel anywhere, ask about the future planning. This is the right way to concrete the relationship that ultimately delivers the best result to the travel business. 3. Share HD quality destination videos If you are planning to launch any travel package based on any specific location, then before that, share a few quality videos regarding that destination. These videos can also be added to proposals you create for the clients. This is a fun and interactive way to showcase the beauty of the destination they probably want to travel to in the future. 4. Insert videos in the client's proposal To gain the customer’s trust, it is the best way to embed videos in the proposals. The videos can be based on the destination, hotel, and tour. This is why many marketers today use videos while preparing clients' proposals. 5. Happy hour with clients If you have something special to share with your clients, arrange a happy hour. Fix a time where everyone can join and discuss the special feature or plan with your loyal clients. In this session, you can also take a couple of questions from the clients and answer them directly during the session. Virtual meetings are cool since you can meet with your loyal clients anywhere without barriers. 6. Creating a travel vlog Travel business can be thriving when more and more people travel to their favorite destination. If they don't know the destination and the details available there, they won't step out of their comfort zone. To inspire them to travel, you should create travel vlogs. These videos don't need any fancy film production techniques, but they must be simple and interactive. Make travel vlogs on these topics: Walkthrough tour Hotel room tour Vlogs are based on the delicacies and foods in the restaurants. Videos that record the part of the tour Assembling multiple clips to prepare a complete video highlighting the best features of the destination 7. Share travel tips through the videos Few people want to travel, but they have a lack knowledge of how to prepare for it. If you are leading a travel business, then create informative videos regarding how to prepare yourself for travel. Giving the ideology in the form of travel tips it's going to lead to a positive impact on clients or visitors. Making videos on packing tips, food, and beverage selection, clothes to carry, and accessories that help during the travel is a fantastic idea to improve engagement with the audience. These videos also draw a positive impression from the audience that directly impacts brand value. 8. Drive more sales by video greetings Video greetings are innovative ways to drive more sales towards your travel business. You can record a quick 1-2 minutes greeting video for your client and send it to him. Thank him for accepting the proposal and wishing for a better travel experience in the video. These are the ways that draw more attraction and brand loyalty from the customers. Preparing these videos is also simple, and there is no need to invest heavily while creating them. 9. Make question-answer videos Question-answer sessions are best to improve the engagement with the clients. Brand loyalty is the best thing that delivers long-term results from the clients, and this is why you should spare some time to make a Q&A video. Take questions from the comments and answer them by naming the person. In this way, that person will feel privileged and loyal forever. 10. Create "how-to" or demo videos Share videos with your followers describing any unique recipe they can cook in the home. Describe the steps of the recipe and make it visually appealing. Once you create and upload it to your social media accounts, it will attract maximum attention from the audience. Conclusion Video is the most powerful marketing tool now. Using the right video marketing technique in the travel business will surely drive more leads to the brand. Read Also: Top 5 Travel Tips For Your Next Trip To China 5 Fascinating And Fun Travel Destination Ideas In Africa For Vacation Top 10 Scenic Snowflake Cities In The U.S. To Travel To This Winter

BY  Sibashree Oct 15, 2025

People always feel excited when they are at the airport. Moreover, an Airport is always the starting point for a new adventure.  However, people find it difficult to manage things at an airport. Moreover, having multiple things all at once can be overwhelming for people in general.  Long queues, baggage restrictions, and last-minute changes can create additional problems for a traveller. Whether you’re flying domestically or heading overseas, these clever airport hacks will save you time, money, and energy. And if you’re departing from Melbourne, staying close to the terminal at Novotel Melbourne Airport can add an extra layer of convenience to your trip. What Are The Airport Hacks That Travellers Should Keep In Mind? The travellers should always avoid the last-minute trouble. However, here are some life-changing airport hacks that will make travel easier. 1. Check In Online Most airlines open online check-in 24 to 48 hours before departure. Hence, the travellers should take advantage of this. The travellers can simply avoid the long queues with the help of early check-in. Moreover, early check-ins ensure smoother entry to the Airport. 2. Pack Strategically Keep essentials like chargers, medication, snacks, and a change of clothes in your carry-on. If your checked luggage is delayed, you’ll still have the basics. Travelers should keep all their essentials handy in a separate bag. Moreover, people should not pack everything together clumsily.Packing strategically and keeping a separate bag with all the essentials handy is one of the best airport hacks. 3. Dress For Security Screening People should use slip-on shoes, minimal jewellery, and avoid belts. Moreover, keeping your dressing minimal shall allow you to pass through the security easily. People have always heard about the airport look of the celebrities. However, even the celebrities dress minimally to avoid hassle at the airport. 4. Use Packing Cubes Packing cubes are a simple way to keep your bag organised and make repacking easy. Moreover, security wants to check your belongings. Thus, people face nightmares while repacking what the security unpacked. Thus, the packing cubes can help people pack things more efficiently and easily. Incorporating packing cubes into your luggage is one of the best airport hacks. 5. Bring An Empty Water Bottle You can’t take liquids through security, but you can fill an empty bottle once inside. Thus, people can simply fill their empty bottles with water.  Hence, travelers will not have to pay an inflated price for a water bottle. 6. Download Your Airline’s App People should always install airline apps. Moreover, the Airline apps provide real-time updates on sudden events that include gate changes, flight delays, or even cancellations. Thus, the travellers should get their information firsthand with the help of the airline apps that are available to them.  7. Join A Frequent Flyer Program People should join a frequent flyer program. Moreover, such programmes allow people to get access to the best facilities within an airport. Many travellers avoid subscribing to such programs, considering they travel less. However, these programs have several long-term benefits. Even if you don’t travel often, points add up over time and can unlock benefits like priority boarding, lounge access, and discounted flights. 8. Keep Digital And Paper Copies Of Documents Several documents play a crucial role in onboarding a flight. Thus, people should never keep all their eggs in one basket. Hence, flyers should always keep both hard and soft copies of the essential documents.  Mobile phones often die, and it becomes difficult to find a charger in airports.  Thus, printed hard copies of the essential documents save the travellers from facing problems. 9. Invest In Noise-Cancelling Headphones Carry headphones to avoid getting bored. Airports mostly remain noisy. However, people often have to get entertained by their phones. However, they mostly forget to carry their headphones along with their phones. Listening to music or watching movies allows people to pass through the long hours of waiting. 10. Use Lounge Day Passes People often think that the lounges are for the premium flyers. However, occasional flyers can always get a one-time pass that will allow them to use the lounge. Travellers get free Wi-Fi, refreshments, and lunch at the lounge.  11. Track Your Luggage People can find several smart luggage trackers in the airport shops. Online platforms also sell these smart tags and the trackers.  Airlines often misplace your luggage. Thus, it is important to put a smart luggage tracker on your luggage. Such trackers allow you to trace the location of your luggage, once it is misplaced. 12. Download Offline Maps And Entertainment Airport Wi-fi does not always provide a reliable network. Thus, people often find it difficult to get access to online applications like YouTube and others.  People should hence download videos, apps, and maps to avoid any problems.  13. Take Advantage Of Early Morning Flights Travellers should always book early morning flights. Moreover, the early morning flights mostly do not get delayed. People find the cheapest flights in the early morning.  14. Use The Right Credit Card Some credit cards include complimentary travel insurance, lounge access, or waived baggage fees—valuable perks that can enhance your airport experience. 15. Stay At An Airport Hotel Before Early Flights Travellers can always stay overnight at an airport hotel during early departure. Moreover, this takes away the stress of traffic and rushed mornings.  Melbourne travellers can always halt at the Novotel Melbourne Airport.  Moreover, the hotel offers unbeatable convenience with its location directly at the terminal. Happy Travels! Airports are the beginning of every happy journey, and hence, the start of the journey should always be happy.  Incorporating these small hacks can save people from big-time troubles. According to the Melbourne Airport website, almost 2,772,445 people boarded flights from the Melbourne Airport in the financial year 2023-2024.  Thus, airports always remain crowded. Hence, it is important to travel in an organized way in such situations.