This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Top 11 Dark Tourism In USA Destinations

BY  Sibashree Sep 30, 2024

With curiosity being the primary driving force of dark tourism, it has often taken us to the places of macabre. Further, its association with the eagerness to know about human tragedies and pay respect to war heroes leads our path to war memorials and historic places. The USA has no dearth of such sites thanks to the massive impact of the Cold War and nuclear testing or deployment. Also, the country had ED Gein and many other barbaric serial killers of recent times. So, it is no wonder that with a 1.5% expected CAGR between 2024 and 2034, it is one of the topmost countries in dark tourism. The sites for dark tourism in USA are countless, covering almost all aspects, such as thanatourism, ghost tourism, warfare tourism, disaster tourism, etc. Here, I have picked places like Alcatraz Island, Alcatraz Prison, and Ed Gein’s Farm Houses that will offer you the most unusual experience. So, it’s time to be a dark tourist in the USA! THESE Are The Best Dark Tourism In USA Destinations  The USA has probably experienced the most significant human tragedy in the 21st century. It was 11th September 2001, and the hijacked Flight 11 and Flight 175 struck the Twin Towers, taking the lives of 2977 people.  The 9/11 Memorial & Museum was built after 11 years of this devastating incident. It was a tribute to the survivors of the 9/11 attack and the terrorist attacks of 26h February 1993. It also marked the anniversary of the end of the recovery and rescue work of the 9/11 devastation.  Today, it is one of the biggest draws for dark tourism in the USA. But what about the other sites that are drenched in tragedy, paranormal acts, history, and more? Let’s explore them! 1. Alcatraz Island And Alcatraz Prison Alcatraz Federal Penitentiary, or Alcatraz Prison, was one of the most infamous prisons in the history of America. It was located on Alcatraz Island in the San Francisco Bay of California.  Alcatraz Prison, or Alcatraz Island, goes into the history of American criminal justice thanks to its association with famous criminals and their attempts to escape the most secure walls. Today, the prison, preserved for tourists, gives you an overview of the lives of the guards and inmates. This Is Why Alcatraz Prison Is A Famous Tourist Destination  Operating as a Federal Prison from 1934 to 63, Alcatraz Prison had inmates like Machine Gun Kelly and Al Capone. Further, the prison was famous as “The Rock” because of its impeccable construction and security measures. Even after the stringent security measures, there were many escape attempts to go beyond the walls. The Anglin Brothers and Frank Morris managed to escape the prison. However, what happened to them afterward is still a mystery.  Moreover, Alcatraz Island tells tales from the 19th century when it functioned as a military fort. In the late 1960s, the Native American activists used Alcatraz Island as their base to be vocal about the rights and cultural preservations of the Native Americans.  2. Salem On the North Shore of Massachusetts, Salem is a place of witch trials, historical architecture, and mystical intrigue for the modern followers of Paganism and the Wiccan Community. The air here is heavy with the cry of the women being executed in the infamous Witch Trial of 1692. Further, the cobblestone street and historical structures scream about injustice, paranoia, supernatural practices, and more. The museums and preserved sites here offer an immersive experience, especially if you are a woman with an independent mind. Witch Hunting has always been a way of patriarchal control since time immemorial.  Why Salem Is A Popular Site For Dark Tourism In USA Salem is a popular site for dark tourism in USA for multiple reasons.  The Witch Trial of 1692 As I just mentioned, it is the site of the Witch Trials 1692. 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Meade led the Union Army. The Union Army grabbed victory in the battle, which was the biggest blow to the Confederate Clan.  5. Ed Gein’s Farmhouse Ed Gein’s farmhouse in Wisconsin was witness to the heinous acts of serial killers in the 1950s. Gein was obsessed with his mother, and his ultimate aim was to make a skinsuit to quasi-resurrect her.  His heinous acts include killing women and making household items using their body parts. When police searched Ed Gein’s farmhouse, they found a sofa made of human skin, a lampshade made of human face, and many other disturbing stuff.  The deeds of Ed Gein have inspired many films and documentaries, and his farmhouse today is a popular place for dark tourism in USA. The place is attached to gore, inhuman crimes, and also a complex understanding of human psychology. Further, it is an account of rural American life in the 1950s.  6. 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BY  Ankita Dec 26, 2023

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Sailing Into the Wild: Why a Trollfjord Cruise Is Norway’s Most Magical Fjord Experience

BY  Barsha May 24, 2025

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So, you get to enjoy the mild weather and long hours of daylight while cruising or sightseeing the wilderness around. Moreover, if you are visiting around the months of June and July, you will get to experience the most awesome sunsets. With the midnight sun, you can enjoy the evening golden hours to relax or sail through the fjords. However, in August, the weather becomes slightly cooler. So, it is perfect for enjoying the cool sea breeze while cruising through the marine life. Also, you get to check the migratory birds and whales around the place. But if you want to truly immerse yourself in an offbeat location with few tourists and beautiful natural landscapes, try visiting during September. Amidst the autumn weather, you can enjoy the beautiful mornings and a hint of winter’s arrival in the air. Some tours also operate in the winter months, combining a fjord cruise with Northern Lights chasing. While Trollfjord may be harder to reach in icy conditions, you can cruise through the surrounding waters to see the Arctic starry skies. What to Pack Whether you’re visiting in summer or winter, dress in layers and prepare for rapidly changing weather. A waterproof jacket, warm base layers, and good shoes are essential. Don’t forget: A camera with a zoom lens (for eagles!) Binoculars Reusable water bottle and snacks Gloves, hat, and scarf even in summer—it gets breezy on the water  Extend Your Adventure in Lofoten & Vesterålen If you’re traveling this far north, you’ll want to spend a few extra days exploring the surrounding region.  The Lofoten Islands are postcard-perfect: colorful fishing villages, dramatic peaks, white-sand beaches, and cozy rorbuer (traditional fisherman cabins) you can sleep in. Vesterålen, just north of Lofoten, is quieter but equally stunning. It’s one of Norway’s best areas for hiking, kayaking, and whale watching.  You can also explore Sami culture and taste traditional Arctic cuisine in this lesser-traveled region.  Why Trollfjord Should Top Your Norway List If you are a traveler who loves experiencing unique and breathtaking nature, Trollfjord should be on your next trip plan. From the wilderness to the natural serenity, it offers you everything you need right in one place. It’s raw, powerful, and deeply moving—and the feeling cannot be replicated in any other place. By choosing a Trollfjord cruise in Norway with a small-ship operator, you’re getting more than just a photo dump. In a way, you’re immersing yourself in one of Norway’s most magical places. With the locals and the beautiful nature around, you are guaranteed to love the land, sea, and everything in between. With the craze of travelling for Instagram views, most of the tourist spots have become crowded. 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