This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

  1. Attractive section of content. I just stumbled upon your blog and in accession capital to assert that I get actually enjoyed account your blog posts. Anyway I will be subscribing to your augment and even I achievement you access consistently fast.

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BY  sagnika Mar 13, 2025

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READ MORE Travel Applications

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BY  Mashum Apr 28, 2017

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Time Travelers’ Haven: Savannah’s Top Museums and your Itinerary for 2024!

BY  Ankita Mar 22, 2024

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You can also see personal stories and letters from the men and women who served their country. 11. American Prohibition Museum The American Prohibition Museum is a museum that takes you back to the era of the 18th Amendment, which banned the production, sale, and consumption of alcohol in the United States from 1920 to 1933. The museum features interactive exhibits, wax figures, and artifacts that tell the story of the prohibition, from the temperance movement to the speakeasies, from the bootleggers to the gangsters, from the flappers to the lawmen. You can also visit the speakeasy bar, where you can enjoy a drink and listen to live music. 12. Savannah African Art Museum The Savannah African Art Museum is a museum that showcases a collection of over 1,000 pieces of African art, representing 22 countries and over 130 cultures. The museum is located in a former Catholic convent and school, which was renovated and decorated with African motifs. The museum displays sculptures, masks, textiles, jewelry, and other objects that reflect the diversity and beauty of African art and culture. You can also learn about the history, meaning, and symbolism of each piece from the knowledgeable docents. 13. Massie Heritage Center The Massie Heritage Center is a museum and educational center that preserves and interprets the history and architecture of Savannah. The center is located in the former Massie School, which was built in 1856 and is the oldest public-school building in Georgia. The center features exhibits and programs that explore various aspects of Savannah's heritage, such as the colonial era, the Victorian era, the civil rights era, and the urban renewal era. You can also see models and maps of the city, as well as a restored classroom from the 19th century. 14. Mighty Eighth Air Force Museum The Mighty Eighth Air Force Museum is a museum that honors the men and women of the Eighth Air Force, which was one of the largest and most powerful air forces in history. The museum is located near the Savannah/Hilton Head International Airport, where the Eighth Air Force was activated in 1942. The museum features exhibits, artifacts, and aircraft that tell the story of the brave and heroic missions of the Eighth Air Force during World War II, the Cold War, and beyond. You can also see the B-17 Flying Fortress, the B-24 Liberator, the P-51 Mustang, and other planes that flew in the skies of Europe and Asia. 15. Wormsloe Historic Site The Wormsloe Historic Site is a museum and park that preserves the estate of Noble Jones, one of the original settlers of Georgia and a close associate of James Oglethorpe, the founder of Savannah. The site features the ruins of Jones' tabby house, which is the oldest standing structure in Savannah, as well as a colonial life area, a museum, and a nature trail. You can also see the iconic avenue of live oaks, one of the city's most photographed scenes.  How to Plan Your Itinerary for the Museums in Savannah? Now that you know the best museums in Savannah, you might be wondering how to fit them all in your schedule. Here are some tips on how to plan your itinerary and make the most of your time in this beautiful city: Day 1 Start with the Savannah History Museum, which will give you an overview of the city's past and present. From there, you can walk to the nearby Georgia State Railroad Museum, the Savannah Children's Museum, and the SCAD Museum of Art, which are all located in the same complex. Next, head to the Telfair Museums, which consist of the Jepson Center for the Arts and the Savannah Museum of Art. You can also visit the Owens-Thomas House and Slave Quarters, which is another branch of the Telfair Museums and a historic landmark that showcases the life of the wealthy and the enslaved in the 19th century. After that, you can explore the historic district of Savannah, which is full of charming squares, parks, monuments, and buildings. You can also hop on a trolley or a carriage tour, which will take you to some of the most popular attractions and landmarks in the city, such as the Cathedral of St. John the Baptist, Forsyth Park, the Mercer Williams House, and the Bonaventure Cemetery. Day 2 For the next day, you can venture outside the downtown area and visit some of the museums that are located in the outskirts of the city, such as the Wormsloe Historic Site, the Pin Point Heritage Museum, the Ralph Mark Gilbert Civil Rights Museum, the Webb Military Museum, and the American Prohibition Museum. You can also take a short drive to the nearby Tybee Island, where you can enjoy the beach, the lighthouse, and the Fort Pulaski National Monument. Day 3 On the last day, you can visit the Mighty Eighth Air Force Museum, located near the airport and a must-see for aviation and military enthusiasts. You can also stop by the Ships of the Sea Maritime Museum and the Savannah African Art Museum, both located in the historic district and worth visiting. Why You Should Visit Savannah in 2024? Savannah is a city that is always worth visiting, but especially in 2024, when it will celebrate its 300th anniversary. The city will host a series of events and festivities throughout the year, such as parades, concerts, fireworks, exhibitions, and more. You can also expect to see some new and improved attractions and facilities, such as the Savannah Riverwalk, the Savannah Arena, and the Savannah Convention Center. Savannah will also host some major events and conferences, such as the G20 Summit, the World Economic Forum, and the Savannah Film Festival. Wrapping It Up! Savannah is a city that is rich in history, culture, and creativity. It is also a city that has some of the best museums in the country, which will take you on a journey through time and space. Whether you are interested in art, history, nature, or anything in between, you will find museums in Savannah that will satisfy your curiosity and inspire your imagination. If you wanted to know about eth best museums in Savannah, I hope that this blog has been of help to you. If there are any other queries related to the same, please feel free to let me know. All that you need to do is scroll down till you reach the bottom of the page. Then leave your comments and queries in the box below. And I will be there to answer them all for you! Read Also: Atlanta To Savannah: A Scenic Road Trip Adventure That You Can’t Miss! 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