This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Prudencia (Bogotá): Prudencia is one of these cozy family-run restaurants you can’t simply miss out on! Located at La Candelaria, the historic heart of the Colombian capital of Bogotá, Prudencia is famous for exuding a rustic charm with an exciting open kitchen for engaging with guests. From smoked meat dishes to fermented veggies, the foodie inside you will be spoilt for choice. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3976.990489628358!2d-74.07289048462013!3d4.595725796661303!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e3f99af4965fde9%3A0xe7e227961d01ddcb!2sPrudencia!5e0!3m2!1sen!2sin!4v1667559047131!5m2!1sen!2sin&w=800&h=600] 8. Sambombi Bistró (Medellín): While seeking the best restaurants in Colombia, there’s no way you can miss out on Sambombi Bistró! The best part? Sambombi Bistró is famous for celebrating the mouthwatering simplicity of those ‘small sharing plates.’ Moreover, the menu keeps changing every week keeping both creativity and freshness as priorities. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3966.4341306302563!2d-75.56749448461457!3d6.206325895507153!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e4429515b409a6d%3A0x99d8a58126e66fc!2sSambombi%20Bistr%C3%B3%20Local!5e0!3m2!1sen!2sin!4v1667559104123!5m2!1sen!2sin&w=800&h=600] 9. Mora Castilla (Popayán): Located in the rustic and laidback setting of the Cauca region, Mora Castilla specializes in serving traditional dishes. The best part? This region is famous for its staple, Carantanta, served with Hogao (a sauce made from blending onions and tomatoes) and Empanadas de pipián - you can easily wash these down with Lulada, a fruity beverage made from Lulo, the staple citrus fruit of Latin America. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3986.1904636766894!2d-76.60587428462499!3d2.443537698219318!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e300375ac9d2cb7%3A0xe491628865424fa7!2sMoraCastilla!5e0!3m2!1sen!2sin!4v1667559176467!5m2!1sen!2sin&w=800&h=600] 10. Idílico (Medellín): The brainchild of Chef Yeison Mora, Idílico, focuses primarily on Colombia’s rich biodiversity in order to create wholesome and traditional dishes. The intimate and relaxed Idílico serves seafood hailing from the Pacific and potatoes from the Andes, thereby paying homage to the diversity Colombia is known for - the place also highlights seasonal ingredients! [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d4050563.754787655!2d-77.06462344074598!3d7.506181115274021!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e468271e108cb57%3A0x8c1082de43f53b9c!2zSWTDrWxpY28!5e0!3m2!1sen!2sin!4v1667559235756!5m2!1sen!2sin&w=800&h=600] 11. El Chato (Bogotá): When you type ‘restaurants in Bogota Colombia’ on Google, every listicle will point towards El Chato! Located in the prospering neighborhood of Chapinero, El Chato is a contemporary bistro that specializes in blending Colombian ingredients with different global flavors. Some of their popular dishes, for instance, are White Trout served with Filo pastry, and Lamb served with tasty Coconut rice. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2030559.5800285575!2d-75.21298630910624!3d6.272057268921479!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e3f9a44fa5cc941%3A0x1e38af7880720026!2sEl%20Chato!5e0!3m2!1sen!2sin!4v1667559276974!5m2!1sen!2sin&w=800&h=600] 12. Celele (Cartagena): Located in Cartagena’s colorful Getsemaní neighborhood, Celele is a Caribbean-inspired restaurant specializing in exploring unique flavors! With the goal of celebrating and preserving recipes from the Caribbean coast, Celele is known for its Goat Kebabs, Coconut Sorbets, and Lobster Tartare. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3923.9924042664156!2d-75.5466545845926!3d10.42217689256251!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8ef62f5855aa5705%3A0x42f4d16bf11b8b85!2sRestaurante%20Celele%20by%20Proyecto%20Caribe%20Lab!5e0!3m2!1sen!2sin!4v1667559317565!5m2!1sen!2sin&w=800&h=600] 13. Alambique (Medellín): While looking up the best restaurants in Colombia, we came across Alambique, tucked away near the Parque Poblado at Medellín. Once you head upstairs, you will be greeted with beautiful Bohemian interiors inside this culinary laboratory. Dishes such as Seafood Stew and Crisp Pork Ceviche are slow-cooked and curated to be shared. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3966.40015171668!2d-75.57298448461466!3d6.21083779550389!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e44282bd472c605%3A0x809158f3af3c4193!2sAlambique!5e0!3m2!1sen!2sin!4v1667559368323!5m2!1sen!2sin&w=800&h=600] 14. Mar y Zielo (Cartagena): While searching for restaurants in Cartagena, Colombia, there’s no way you can miss out on the swanky gastro bar, Mar y Zielo, located at the vibrant, historic center of Cartagena. This Caribbean restaurant is popular for its signature cocktails and handcrafted dishes, all inspired by the four different corners of the country. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3923.9688683825448!2d-75.5527135845926!3d10.42404509256121!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8ef62500ff0a2c6d%3A0x5a62d847601178ef!2sMar%20y%20Zielo!5e0!3m2!1sen!2sin!4v1667559412993!5m2!1sen!2sin&w=800&h=600] 15. Oci.Mde (Medellín): Located on the leafy streets of Medellín, Oci.Mde specializes in combining Asian flavors and cooking techniques with traditional Colombian ingredients. The popular restaurant exudes a convivial and laidback atmosphere while serving marines, fish, and slow-cooked meat dishes. Moreover, the staff is very welcoming and exceptionally friendly. [googlemaps https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3966.4354781638476!2d-75.56651318461464!3d6.206146895507279!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e468282967b8d1f%3A0x5c2560d370ddc4dd!2sOCI.mde!5e0!3m2!1sen!2sin!4v1667559468187!5m2!1sen!2sin&w=800&h=600] Frequently Asked Questions (FAQs): Check out the most frequently asked questions about the most popular restaurants in Colombia mentioned below.  1. What Is The Most Popular Restaurant In Colombia? The most popular restaurant in Colombia is Andrés Carne de Res! The brainchild of Andrés Jaramillo, this popular restaurant has so much to offer guests - from delicious dishes to an endless list of cocktails, you will be spoilt for choice. In fact, it is highly probable that your meal will be accompanied by grape-crushing serfs and fire-eating nymphs. 2. Does Colombia Have Good Food? Colombian cuisine is well seasoned and delicious, especially all tipico Colombian food items. In fact, each region in this country is home to a speciality dish, and all the speciality dishes are incredible. So you cannot miss out on the tasty food that you get here!  3. What Food Is Bogota Known For? Bogota is known for the following food items:➊ Ajiaco,➋ Buñuelos,➌ Feijoa,➍ Grenadilla, and➎ Lechona. 4. Do Colombians Eat Lots Of Meat? Technically, yes! Colombia is not a fun place to visit for vegetarians since a typical Colombian diet has plenty of meat. Then there are the coastal regions, all popular for different varieties of lobsters, fish, and other seafood, all prepared with this mouthwatering sauce crafted from milk and coconut.  And It’s A Wrap: Bon Appétit! Planning a trip always includes finding the best places to eat! So how can you plan a trip to Colombia without finding out all the restaurants in Colombia you must check out? After all, Colombian restaurants are well known for their extensive palette made to appease your taste buds. Bon Appétit! Don’t forget to tell us about your experiences with Colombian food in the comments below! Read Also: Top 12 Perdido Key Restaurants 10 Best Restaurants On Sanibel Island 7 Restaurants To Dine In With Your Family