This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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What To See In Lassen Volcanic National Park: Into The Darkness Of Subway Cave After A Fire Breakout

BY  Sibashree Oct 15, 2024

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READ MORE Rest P Ir Estilosa Perto

Rest P Ir Estilosa Perto: Find Stylish Spots In Brazil

BY  Sibashree Oct 8, 2025

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READ MORE Cabo beaches

Cabo Beaches: A Practical Guide To The Coastlines Of Los Cabos

BY  Sibashree Dec 16, 2025

Located at the southern tip of the Baja California Peninsula of Mexico is the famous region of “Los Cabos.”   This is recognized by the diverse coastline that separates the Pacific Ocean from the Sea of Cortez because of the two different towns that exist there: Cabo San Lucas and San José del Cabo that are joined by a corridor with many beaches and bays.  The Cabo beaches have water characteristics, accessibility, and activities that differ from one another.   There are those with calm water suitable for swimming, while others have strong currents ideal for walking, taking photos, or surfing. This is important for travelers visiting the area and have plans for activities at the beaches of Los Cabos. Geography Of Cabo Beaches The coast of Los Cabos is influenced by two bodies of water:  Pacific Ocean (West-Facing beaches)  Generally rougher water, bigger waves, and rip currents.  Sea of Cortez (east-facing beaches)  "More tranquil conditions, clearer water, and improved protection in bays."  This is why swimming and snorkeling are recommended to be undertaken in particular spots.  Beach Safety And Water Conditions Not all beaches in Cabo offer safe swimming. There are strong undertows and steep drops in many areas, most notably on the Pacific side.  Beach Flag System The majority of the popular beaches have a flag system that indicates the conditions of the water:  Green flag – Calm conditions  Yellow flag – Moderate currents, caution advised  Red flag – Hazardous conditions; do not swim  Black flag – Beach closed  Visitors should make sure to check flags and signs before entering the water.  Beaches In Cabo San Lucas The different beaches of Cabo San Lucas. 1. Medano Beach Medano Beach can be found in the nearby marina area of Cabo San Lucas and represents one of the more developed spots along the coastline.  The beach has relatively calm waters, unlike other Pacific-side beaches, and is thus often employed for swimming and aquatic sports. There are eating establishments and hotels along this coastline.  2. Lover’s Beach (Playa del Amor) Because it can only be reached by water, the Lover’s Beach is located close to the iconic rock formations at the famous “Land’s End.”  One side of the beach is calm since it meets the Sea of Cortez, while the other lies adjacent to “Divorce Beach,” which meets the Pacific Ocean and has dramatic waves.  3. Divorce Beach (Playa del Divorcio) This is a beach that is parallel to Lover’s Beach on the Pacific side. The waves are not ideal for swimming, and there are rip currents.  Beaches In San José del Cabo The different beaches of San Jose del Cabo. 1. Palmilla Beach Palmilla Beach is famous for its protected bay and quiet waters. It is among the beaches that have relatively stable swimming conditions, depending on the weather and the tide.  2. Costa Azul Beach Costa Azul has a number of breaks and is famous mainly for surfing. It has varying water conditions, making it not very suitable for swimming.  3. Hotel Zone Beaches In the hotel zone at San José del Cabo are long stretches of sandy beaches. While these are attractive, there are areas that have high currents and are not recommended for the inexperienced visitor. Swimmable Beaches In Los Cabos Swimming in Cabo should be restricted to beaches recognized for their calm conditions. These beaches are:  Chileno Beach  Santa Maria Beach  Palmilla Beach  Medano Beach (conditions vary)  Even in such places, circumstances change on a daily basis due to tides, wind, and seasonal changes in weather.  Snorkeling And Marine Life There are a few bays on the Sea of Cortez that offer snorkeling opportunities due to their protected location and clearer water.  Common Snorkeling Areas Chileno Bay – Gradual entry, reef visible  Santa Maria Bay - Horseshoe-shaped bay, calmer waters  The kinds of marine life that might be found there include tropical fish, rays, and others that migrate during certain seasons. The best time for snorkeling is usually early in the morning  Surfing Beaches Surfing in Cabo takes place mostly along open beaches, mainly around the area of San José del Cabo. Known Surf Areas Zippers  Acapulquito  Costa Azul  Surf conditions are dominated by swell directions, varying according to season, and larger swells usually occur from late summer to winter. Beaches For Walking And Scenic Viewing The Mexico’s beaches are more suitable for walking, photographing, and enjoying the sunset.  Pacific facing beaches around Cabo San Lucas  Playa Las Viudas  East Cape remote beaches  Usually, these regions experience intense wave action and shoreline formations. . Family Considerations Families staying in Cabo and wanting to visit beaches should consider  A calm water environment  Easy access  Availability of restrooms  Lifeguards on duty when available  Chileno, Santa Maria, and Palmilla are some varieties commonly used for these purposes. It is advisable that the conditions be checked, however.  Seasonal Considerations Winter (Dec–Feb): Cooler water, Whale migration offshore  Spring (Mar-May): Weather is stable; water conditions  Summer (Jun-Sep): Stable weather, moderate water conditions  Fall (October-November): Transitional weather, fewer crowds  Ocean conditions can change rapidly, no matter what season it is.  Public Access And Beach Use In Mexican law, every beach is public property even if it’s in front of a resort chain’s property. The access points to the beach might be an exposed pathway to the shore, but once you reach the shore, this is public property.  Amenities vary widely  Restrooms and parking are available at certain beach destinations  There are others which are undeveloped  The enforcement and laws concerning alcohol consumption and distribution might differ from one municipality to another.   Planning A Beach Visit In Cabo When visiting beaches in Cabo, it is advisable to.  Check water conditions every day  Safety signs that are posted  Don’t forget the sunscreen and water  Do not swim at unattended Pacific beaches  Compliance with local regulations and natural environments  Many wellness retreat villas in Cabo region are carefully placed in or just off the more quiet areas of the coastline.   Being in the beach environment affects the rhythm of life in the wellness retreats, ranging from the morning walks in the quiet bays to the practices conducted in the outdoors that make use of the beach breezes.   The beach environment is often simply incorporated as a passive element of the wellness activities that provide seclusion or insulate the participants from the busy beach environment. To Sum Up! The beaches in Cabo have various conditions that result from the influence of geography and development.  Knowledge on the suitability of various beaches for swimming, snorkeling, surfing, or sightseeing goes a long way in ensuring that one takes advantage of the experience while staying in Cabo. All one needs is the correct information.