This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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The Secret to the Perfect Anniversary: A Romantic Cabin in Tennessee with a Jacuzzi

BY  Sibashree Aug 19, 2025

You ever forget your own anniversary? I did. Once. It started with a “Hey babe, what should we do this weekend?” and ended with a quiet stare that could’ve cracked granite. So now I plan ahead. Now I know better. And now I know this: the perfect anniversary isn’t dinner reservations, or a bouquet of last-minute flowers. It’s not even a city escape with an overpriced minibar and awkward spa music humming in the background. It’s a cabin in Tennessee. With a Jacuzzi. That’s it. That’s the move. Love Grows in Seclusion (and So Does Sanity) Look, love doesn’t thrive in traffic. It doesn’t blossom between endless Zoom calls, reheated takeout, or group texts pinging at 11 PM. It certainly doesn’t deepen while standing in line at a downtown brunch spot, waiting for cold eggs and lukewarm coffee. It needs room. It needs quiet. It needs pine trees, maybe some mist. Romantic cabins in Tennessee offer exactly that. Privacy. Stillness. 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4 Most Interesting Cruises To Try During Your Exciting Trip to Lan Ha Bay

BY  Sibashree Sep 27, 2024

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Top 12 National Parks In Florida That You Must Visit In 2024

BY  Ankita Jul 20, 2023

Are you thinking about visiting some of the national parks in Florida? Well, if your answer is a YES, then you have reached the right place! Some people picture castles, roller coasters, and Mickey Mouse-shaped pretzels when they think of parks in the Sunshine State, but Florida's national parks are just as well-known as its amusement parks. Amazing ecological and biological diversity can be found on protected lands from the panhandle to the tip of the Keys. Florida is the only area on Earth where alligators and crocodiles cohabit; the mangroves here serve as kayak mazes, rockets blast off over lagoons, and alligators and crocodiles share the same territory. Keep reading this article till the end to learn about the national parks in Florida that you must visit this year… Top 12 National Parks In Florida That You Must Visit! There are a number of things that Florida, the Sunshine State, is famous for, and one of them is the National parks. These are a blend of nature and the history that humankind has made. So, if that is something that you want to know, then you have reached the right place! Here are the top 12 best national parks in Florida that you need to visit in 2023: 1. Big Cypress National Preserve The majority of people only experience Big Cypress National Park as a parallax of sawgrass and cypress trees against the billowy clouds of the Florida sky as they speed along I-75 or U.S. 41 via the windows of their vehicle. Most people only attend the visitor center because of need. However, some do so out of curiosity. Big Cypress is only one of two places on Earth where the ghost orchid may be found. It also serves as a refuge for the endangered American alligator, and Florida's elusive but threatened panther population. Big Cypress was the first National Park Service unit east of Colorado to get this recognition as a Dark Sky Place, and it continues to be the southernmost Dark Sky Place in Florida. This national preserve's swamp waters flow softly, producing the ideal environment for the name-bearing cypress trees to grow tall and strong and create a maze beneath their canopy for tourists who are more interested in aquatic activities. Big Cypress is one of the last remaining undeveloped areas in South Florida, where backcountry camps, swamp buggies, and airboats retain a traditional way of life that was developed by indigenous peoples and the pioneering spirit of early settlers. Big Cypress truly has something for everyone, so we are now challenging everyone to give something back to Big Cypress in exchange. 2. Biscayne National Park The most amazing features of Florida's seas are actually located below the surface. When people think of Florida's shores, they typically picture gentle waves lapping at the soft sand under a bright sun. Four separate ecosystems, covering about 173,000 acres, merge to form rich edge communities, or "ecotones." These edges are home to an astounding variety of animals, including pelicans, manatees, sea turtles, hundreds of different types of colorful fish, and flora that are unique to the United States. Over 600 native fish, neotropical water birds, migratory habitat, 20 threatened and endangered species, such as the Schaus' swallowtail butterfly and Florida semaphore cactus, as well as the previously mentioned sea turtles and manatees, can all be found in the park. It also includes the Florida Reef, the only live coral barrier reef in the continental United States, and the northernmost part of the third-largest coral reef system in the world. A number of shipwrecks along Biscayne National Park's Maritime Heritage Trail have found their final resting places because of this reef, a project that was made possible with The Alliance's assistance. 3. Castillo de San Marcos National Monument Castillo de San Marcos National Monument preserves the oldest masonry fortification in the continental United States and interprets more than 450 years of cultural crossings. It was constructed by the Spanish in St. Augustine to protect Florida and the Atlantic trade route. In case you are wondering about all the things that you can do here, I have you covered. You can engage with the park rangers that are eager to answer your questions. They also provide the tourists with several interpretive opportunities that are active and available throughout the day. You can attend formal presentations where a thematic program that lasts 15 to 20 minutes will be played. You can interact directly with cultural artifacts, get answers to your burning questions, and spend as much or as little time as you like at ongoing informal stations. The historic Cannon demonstration or Musket takes place on the weekends mostly. These are held at 10:30 a.m., 11:30 a.m., 01:30 p.m., 02:30 p.m., and 03:30 p.m. on Saturdays and Sundays. The volunteers and rangers also dress up in period costumes to give the tourists the best experience of traveling back in time. You can take pictures of them and with them to experience the lives of the colonists that lived here. 4. Canaveral National Seashore Canaveral National Seashore is a unique location since it's conceivably the only spot in the world where rocket ships, alligators, and nudist beaches coexist. On the east coast of central Florida, Canaveral preserves one of the state's longest stretches of undeveloped coastline. Mile after mile of pristine shoreline offers a tranquil haven for sunbathers, sea turtles, and the occasional nudist; Apollo Beach, at the northern end of Beach Road, is the alternative to the crowded Playalinda Beach right across the street. If viewing rocket launches from the adjacent Kennedy Space Centre on the park's beaches isn't your thing, you can also go kayaking through Mosquito Lagoon, a sizable estuary that occupies two-thirds of the park (but remember the insect spray). 5. De Soto National Monument Conquistador Hernando de Soto's army of soldiers, paid mercenaries, artisans, and clergy arrived in Tampa Bay in May 1539. They encountered ferocious resistance from natives defending their homes. De Soto's search for glory and treasure would be a four-year, 4,000-mile journey filled with mystery, conflict, disease, and discovery that would shape American history. Today, there are a number of things that you can experience at the De Soto National Monument. You can try on the European armor that consists of helmets as well as breastplates. This is one of the most popular activities of the people or tourists visiting this national park in Florida. Aside from that, taking a fishing class and bird viewing are additional popular activities in this national park. Numerous bird species, including gulls, great egrets, herons, as well as American white pelicans, can be found at DeSoto National Memorial.  If you're lucky, you might also catch a glimpse of bald eagles on the Manatee River scavenging for food! The De Soto Rancho Fishing Clinic is available in the park for adults and children aged 7 and older. Participants gain knowledge of fishing gear, casting, fish identification, and knot-making! 6. Everglades National Park Everglades National Park, the most recognizable national park in Florida, is the Yellowstone of swamps, a 1.5 million acre subtropical wilderness teeming with terrifying species that makes Jurassic Park seem like a petting zoo and jet-black waterways and mangrove-lined coastlines. This enormous park, the third largest in the contiguous United States, is too big to handle all at once. Alligator sightings are practically guaranteed along the Anhinga Trail, a leisurely 0.8-mile loop that leaves at the Royal Palm Visitor Centre. You can rent kayaks and paddle up the Flamingo Canal on unnervingly quiet water while passing through deep forests and mangrove tunnels to Coot Bay by continuing to travel along the Main Park Road until it ends at the Flamingo Campground. Keep a watch out for American crocodiles and also manatees along the trip. They enjoy the brackish waters close to the shore. 7. Fort Matanzas National Monument The next on the list of the best national parks in Florida is Fort Matanzas. From Fort Jefferson to Fort Barrancas, forts are as central to Florida’s national parks as gators as well as mangroves. Chief among them is Fort Matanzas National Monument. It's one of the oldest fortresses in the state and is also one of the first forts-as-national monuments in the nation, designated back in 1924. Originally built by Spanish settlers in 1742 to fortify the Matanzas Inlet in St. Augustine, it remains a resolute structure that stretches 50 feet on each side and is 30 feet high. Today, the fort is accessible via ferry, with ranger programs that shed light on its storied history. Other park activities include relaxing at a beach or following the boardwalk trail off the visitor center parking lot, which zigzags through a shaded hammock forest. 8. Dry Tortugas National Park Seventy miles off the coast of Key West is Dry Tortugas National Park, an aquatic wonderland of 99 percent water. The only land out here, seemingly in the middle of the gulf, is a handful of tiny keys, including the main attraction: Garden Key. After the two-to-four boat ride from Key West’s Yankee Freedom ferry terminal, dock at Garden Key to explore Fort Jefferson, an ironclad fortress built in the 1800s that looks like a brick Pentagon. Originally built to defend the Southern coast of the U.S. after the War of 1812, the fort also served as a temporary prison before earning national park status. Today, the structure—and the surrounding keys and waters—tells the stories of maritime combat and marine wildlife, best observed from the Garden Key beaches or along the underwater snorkel trails that surround the fort. 9. Silver Springs State Park For years, tourists have flocked to this location just to take glass-bottomed boat trips through the state's breathtaking springs. In reality, Silver Springs State Park's glass-bottom boat trips were introduced over a century ago, and they continue to be popular in this area of north-central Florida between Orlando and Gainesville. It's understandable, given that the park is home to surreal, crystal-clear water and a variety of animals, including otters, manatees, alligators, rabid rhesus macaques, and monkeys. Despite the fact that swimming is prohibited (due to the aforementioned alligators), Silver Spring is a kayaker's and paddle boarder's heaven, and there are 15 miles of shady hiking trails circling the 4.5-mile Silver River. 10. Point Washington State Forest Point Washington State Forest on Florida's panhandle is a refuge of tall trees and hiking trails. Located seemingly miles away from the state's more well-known parks, you will find the longleaf pine as the main attraction. It is a tree that is so tall that it resembles a hybrid of a redwood and a palm. The Eastern Lake Trail System, which supports the park's recreational options, is surrounded by these pines for miles. The trail system here contains several unpaved trails for cyclists and hikers despite being as flat as a pancake. The nearby Grayton Beach State Park, which follows the coast as well as offers coastal forest trails, swimming chances, and kayaking on dune lakes, is definitely worth exploring. 11. Bahia Honda State & National Park Bahia Honda State Park is a pastoral pit stop on the road to Key West out in the Keys. Calusa Beach, off Big Pine Key, serves as the park's focal point. Its turquoise waters entice swimmers, snorkelers, as well as kayakers alike (equipment for both activities is available for rent). At the summit of the iconic Bahia Honda Bridge lies a truly picturesque setting. It is a historical structure dating back to the early 1900s. This was originally a crucial component of Henry Flagler's ambitious Overseas Railroad to Key West. A little route along a portion of the bridge will lead you to one of the Keys' highest spots. Here you may enjoy panoramic views of the bay below. Stay for a photo-worthy sunset and afterward stargazing if you want to remember it forever. 12. Apalachicola National Park A stone’s throw from the state capital of Tallahassee, Apalachicola National Forest is a natural haven. Florida's largest national forest clocks in at a whopping 633,000 acres. This park has two main sections. They are Bradwell Bay Wilderness and Mud Swamp/New River Wilderness. Between the two, visitors can paddle, swim, hike, fish, and go off-roading or horseback riding. The park also exhibits striking biological and ecological diversity. It goes from longleaf pine sandhills and pine flatwoods to coastal plain hammocks, basin swamps, and floodplain forests. The area teems with wildlife, like woodpeckers, bobcats, gray foxes, as well as alligators. Drink in the diversity on a one-mile loop at the Camel Lake Trail. You can also enjoy by kayaking to Owl Creek from Hickory Landing. You can also take a two-mile route along the Apalachicola River. This gets paddlers up close and personal with that classic Florida river swamp terrain. Wrapping It Up! In case you were searching for the best national parks in Florida, I hope that this blog has been of help to you. If there are any other queries related to the same, feel free to let me know. All that you need to do is scroll down till you reach the bottom of the page. Then leave your comments and queries in the box below. And I will be there to answer them all for you! Read Also: Is It Worth It To Stay In An All-Inclusive Resort In Florida? Indian Buffet Near Me In Florida – Best Buffets For You 10 Best Fishing Charters In Florida To Visit Top 8+ Splash Pad Near Me In Florida