This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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READ MORE mawryngkhang trek

Things You Need to Know to Do the Mawryngkhang Trek!

BY  Anindita Dey Mar 27, 2025

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When you are on a trek, you should have bites of energy boosting food items or drinks that will establish your energy throughout the duration of your trek.   Safety Precautions You Need to Trek   There are some precautions which you need to take when traveling to Meghalaya, especially when you go to Mawryngkhang Trek. Follow the precautions that I am mentioning below and do implement them so that you resolve any issues.   Respecting Nature   Meghalaya is known for its nature and respecting nature is one of the most important rules here. When you have decided to go on a vacation, trekking to different places, visiting waterfalls and other elements, do respect nature.   You must respect the environment there and follow the available trail. Try not to walk all over the flowers, plants, roots and trees while going off road. It damages the plants along with increasing the risks of hampering many unique plants.    Also, please do not litter on the forest floor! Trails are often filled with plastic packets and wrappers of food, drinks, and other used things. Please avoid doing that because it disrespects nature.   Follow Bridging Rules   One of the most important elements that you will find mostly everywhere in Meghalaya when outdoors is the bamboo bridges. These bridges are mostly manually designed hence, the capacity of the bridge is limited.   It is therefore advised that only one person crosses a bridge at a time. Please remember this and accordingly cross one at a time so that the next person can cross it relaxedly.   Hire Local Guides   You can hire a local guide because it is not just about you experiencing something adventurous but also about enhancing the overall experience. The terrain might not be completely understandable to you because you are visiting it for the first time.   This is where a local guide will help you because they know the landscape better than you. Additionally, the local guide also helps you if there is an emergency such as a fall, cut and gashes to the skin, sprained ankle and others.   Tips to Trek the Mawryngkhang Trek   These are significant tips that will help you plan your trek to Mawryngkhang. I am sharing with you these tips because I felt, if I knew these before, it would have been for me. Let's make you more prepared to deal with certain issues that might make it a little difficult for you.   No Accommodation   This is one of the most important things to know especially because it will dictate your overall plan to visit Meghalaya. There are no accommodation or lodge facilities available in Wahkhen, which is the nearest location to Mawryngkhang Trek.    It is better if you book your stay somewhere else. Accordingly arrange your own transport and visit the place. 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Things To Do In Hilton Head With Kids: 11+ Fun Activities At One Of Topmost Family-Friendly Beaches In South Carolina

BY  Sibashree Nov 14, 2024

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READ MORE bali vs thailand

Bali vs Thailand: Which Place is Better? 

BY  sagnika Mar 13, 2025

Are you confused between Bali vs Thailand? Are you unable to choose between the two popular locations in Southeast Asia? For your next holiday, let me share with you a detailed comparison between Bali and Thailand so, that you can plan accordingly. If you are looking for warm places to travel in February, these can be good options.   Making your job easier is my responsibility, especially when I keep boasting that I love traveling. There are several categories based on which you will understand which location will satisfy your plans of traveling.   I will share with you information that will give you confidence for your next trip. Furthermore, you will gain the right experience when you plan your travel to a specific location based on your needs and requirements.   Bali vs Thailand: Which Place is Better?   If you are wondering about the perfect beach location, you will see Google will suggest places that are either in Bali or in Thailand. Well, I have been to both places and I have to say the best of both places.   Yes, there are so many similar elements in the location but there are also diversities. I will share with you several categories and explain how they are in Bali and Thailand. You will get an idea of where you want to go when you go through these factors.   Basics of Bali   Apart from the beautiful beaches, the basics of Bali also include hidden waterfalls, picturesque rice paddies, and iconic temples. The tourism industry is thriving not just because of the natural landscapes. It is one of the most exotic places to travel, especially with its beautiful landscapes and culture!   However, also because of its water sports like surfing, hikes to volcanoes like Mount Batur, and delicious food. Yes, you also need to be a little cautious when visiting Bali because there is unpredictable weather, drinking tap water is not safe and beware of scammers.   Theories of Thailand   Thailand is famous for its temples and monasteries, especially when Buddhism is an integral part of their culture. Additionally, how can we forget the beautiful sandy beaches of Thailand creating the perfect picturesque view for you?   Furthermore, the locals there are popular for their hospitality and friendliness. Let's discuss how the shopping scene is there plus, the way the food and culture of the two places differ. Then you can decide where you plan to go, Bali vs Thailand!   A Detailed Comparison between Bali and Thailand   Bali is a part of Indonesia while Thailand is a whole country, so statistically, it is much bigger. Islands that you must visit if you plan to travel to Thailand are Koh Phangon and Koh Samui for natural beauty. While, if it is all about shopping and a big city feel, go to Bangkok.   Let’s not forget Phuket and Pattaya if you are a beach lover. After all, the rice terraces in the north of the country are a perfect place if you are into photoshoots and perfect DPs for your social media profiles. Coming to Bali, it is a smaller place and easier to travel.   Be it Ubud or Kuta, the beaches are beautiful and relaxing. Let us not forget the beautiful crochet dresses you get in the local market which you can then don and visit the rice paddy fields. Beautiful volcanoes on the island have created beautiful forests and waterfalls around them.   Visa   Visiting Bali will need you to purchase your visa online or after you arrive at their airport for 500,000 IDR/AUD 50/USD 35. Additionally, if you are visiting Bali, you will need to pay a tourist tax of USD 10/AUD 15/ 150,000 IDR per person.   Paying online will help you book your visa beforehand, however; you have to use a different portal to book it. Furthermore, you can also book your visa at the airport, however, I would suggest otherwise. Going to Thailand, and getting a visa is much easier as compared to Bali.   It is also one of the places to travel without a passport! You have to pay 10,000 Thai baht for a single entry which can be extended later because they provide a Visa waiver that lasts for 30 days. However, the visa-on-arrival scheme is not quite well established.   I did it and there is a huge line with so much chaos in the airport. If you have a connecting flight from there, you are doomed especially because there is a lot of partiality going on. If you are applying for a group visa, the process is much faster as compared to an individual visa so, I will suggest applying for an online visa before traveling!   Accommodation   If you want luxury, when you are booking accommodation, Bali is a better fit than Thailand, in my opinion. There are a variety of guest houses, Airbnb, hotel resorts, hostels, and homestays available in Bali with all the comforts and warm hospitality of the local people.   You will get accommodations under a diverse range, from budget-friendly to luxurious. Thailand also has a diverse range of accommodations, especially in the big cities. The concerns arises if you like spacious living quarters because Bali will give you that while Thailand, mostly is a little cramped.   Transportation   When you plan for Bali, try to select locations that are closer to each other! For a single day, create an itinerary where you visit two to three places that fall in the same direction or district. The best option is renting a scooter because it is one of the best options to explore both popular and off-track locales.   You can also book your rides on transportation apps such as Grab and Gojek. Several places are quite traffic-prone in areas such as Canggu and Seminyak. Thailand is huge, so you select any two or three cities like Phuket, Pattaya, Bangkok, and others.   Apart from renting scooters, you can get public transport such as trains, planes, and buses in Thailand which is quite easy for you! You can select Thailand as one of the best places to travel with kids.   Beaches   Beautiful beaches in Bali offer you soft powdery sand with endless blue and green water, and waves crashing! You must visit the resort town of Nusa Dua, after all, it is one of the coolest places to check out the picturesque views.   Another beautiful view that you must not miss is the black sand beaches in Bali with its aesthetics. The Indian Ocean in all its beauty is brought to the forefront because some people are crazy about the water. Even though Thailand has more beaches than Bali, you won’t be able to cover all of them because it is a whole country! Try and visit the famous beach, Railay Beach. So, I feel Bali has more natural beach beauty as compared to Thailand.   Things to Do   If you compare geographically, Bali is a smaller island compared to Thailand, a big country. Of course, we go by numbers, Thailand might give you a larger number of things to do, however, it might become more hectic as compared to Bali. However, the locations and activities are quite far apart from each other.   Surfing, snorkeling, swimming, and parasailing are some of the water sports that you can do when visiting Bali. So, when it comes to experiencing things to the maximum, Bali is a better choice as compared to Thailand.   Starting from Uluwatu Temple, Bali Zoo, Mount Batur, Tanah Lot Temple, Goa Gajah and so much more, you will see the beauty of nature, culture, history, people, and others. Thailand offers you a beautiful view of the White House of Chiang Rai and the Grand Palace.     Safety   When it comes to safety, there are some issues in Thailand and Bali. Bali is normally quite safe and the crimes that are reported are mostly petty such as snatch and grab or pickpocketing. While Thailand’s road accidents are quite high.   From a crime perspective, Thailand is safe overall however, the nightlife districts in Pattaya, Phuket, and Bangkok attract a lot of scammers. Furthermore, there have been people who have fallen victim to occasional acts of crime and violence.   Nightlife   Thailand has better nightlife than Bali so if you are a party lover, you must either be in Bangkok, Phuket, or Pattaya in Thailand. Bali on the other hand has limited places to offer you party vibes such as Kuta Beach or Seminyak Beach!   The parties in Bali are more inclusive because of the close circle, locals mostly invite you if they connect well with you. While Thailand has a seedy side of the nightlife!   Culture   Bali is a Hindu-majority Island with a natural landscape but what is more attractive is their traditional culture. With a Hindu enclave in a Muslim country, the city has a well-defined culture with temples, rituals, festivals, offerings, arts and crafts.   Thailand on the other hand has a lot of Thai and Buddhist culture persisting creating a fascinating culture. There are several monasteries and places to worship which are quite welcoming for tourists.   Overall, both places have beautiful, warm, and welcoming cultures and you can easily vibe anywhere!   Food   With a prominent culture for food, both Balinese and Thai food are delicious. However, compared to Bali, the street food culture is quite rich with delicious and high-quality food served at a very cheap price. You will also get a range of local and international fare-based Thai restaurants.   Pad Thai, Som tam, Moo ping, Khao Soi, Khao man gai, and other items are deliciously available almost everywhere. If you are a fruit lover, you have to try their mango, papaya, and other fruits, desserts, and drinks on the street.   At Bali, there is a lot of cafe culture, and it is a bit expensive especially when it comes to offering a normal menu. Some common items that you should try in Bali are Nasi Goreng, Bali Guling, Sate, and Mie Goreng.   Shopping   Everyone loves shopping, so if this is a factor based on which you choose a location for your next vacation, then let me tell you it is quite different in Bali vs Thailand. You will find high-end products at the malls of Bangkok, and night markets at different beach towns in Thailand.   You should keep the money for shopping when visiting Thailand while in Bali, things are quite cheap. Several entrepreneurial shops and small stores are giving you a variety of local options, arts, crafts, clothing, and others.   So, Is Bali Better or Thailand?   Of course, in my opinion, I enjoyed more in Bali but that could have been because I was more experienced in traveling than when I visited Thailand. Simultaneously, the diversity I have seen in Bali is a bit more as compared to Thailand!   When you are doing Bali vs Thailand when planning your next vacation, jot down the points mentioned above. Discuss it with your travel buddies or if you are solo traveling, start your research accordingly.  Also read Top 10 Most Popular Paraguay Food That You Must Try. Top 13+ Famous Wonders Of India That You Must Visit. Top Tips For Motorbike Rental In Phuket – A Guide To Exploring The Island On Two Wheels.