This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Badlands National Park: Into The Land Of Sunrise, Sunset, And Stars | Stargazing At Badlands National Park

BY  Sibashree Sep 30, 2024

Guest speakers from Dark Ranger Telescope and NASA attended the “Astrofest Festival” at Badlands National Park this year (July 5 to 7, 2024). In this celebration of the night sky and astronomy, the guest speakers discussed various aspects of space. The 2024 fest included the following activities. Scale model of the solar system in the afternoon An early evening solar viewing program Guest speaker session “These are objects that have been important to our culture since we could probably talk. So, we think it’s important to maintain that connection and bring back that connection to these things that used to be so important to us for thousands of years.”Ed Welsh, the education specialist at Badlands National Park  The yearly Astrofest Festival at the park indeed has a role in making the park a favorite for star gazing and exploring the night sky. Also, the remote location of the park and minimal light pollution here make it a wonderful site in South Dakota for watching the celestial bodies in action.  Further, this park is a wonderful place to soak in the beauty of sunrise and sunset, making it the land of light and stones! Night Sky Viewings/ Stargazing At Badlands National Park View this post on Instagram A post shared by Badlands National Park (@badlandsnps) Everyone talks about the geology, wildlife, and fossils of Badlands National Park. However, if you are an introvert and always seek an immersive experience like me, night sky viewing will be your favorite activity at the park.  In fact, I feel that watching the night sky is the chef’s kiss in the park tour. The stargazing activity takes place near the park’s Cedar Pass area, which is close to the visitor center.  Further, the rangers inform you about the celestial bodies you will see. You just need to keep your eyes glued to the telescope to explore celestial bodies, such as the Milky Way, star clusters, planets, satellites, and nebulae.  The table below gives a quick excerpt of the stargazing and night sky viewing experience at Badlands National Park.  Stargazing And Night Sky Viewings At Badlands National Park LocationCedar Pass AmphitheaterSpecialtyMore than 7500 stars are exposed to each visitor. They especially enjoy the clarity of the Milky Way. Add-onsFly-overs by the International Space Station and many satellitesTelescopes Provided By Celestron and Badlands Natural History AssociationBest Season for StargazingSpring, Summer, and Fall In summer, the Night Sky Viewing Program starts after the evening star gazing session every day. The park rangers conduct this program. Further, its timing keeps changing based on the sunset hours.  Best Places For Stargazing At Badlands National Park  https://www.instagram.com/p/Cc1WjJfoGBB/ Badlands National Park has earned a name in astrotourism thanks to its pristine nature. With fewer pull-outs and roads, the north unit of the park especially has many amazing stargazing destinations. Let’s explore them! The Space Tourism Guide features the Badlands National Park and the Badlands National Park Observatory as some of the best places for stargazing in South Dakota. Badlands Observatory became accessible to visitors in May 2021. It is a privately owned facility in the Badlands National Park. Also, it works for astronomical education and research.  Cedar Pass Campground Amphitheater Between Memorial Day and Labor Day, the Cedar Pass Campground Amphitheater has a Night Sky Viewing event every day. 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Things To Do In Dallas In Winter: Travel Like A Local And Make This Weekend Happening

BY  Sibashree Dec 17, 2024

Are you ready to explore Dallas for the holidays? Winter is here, making your list of things to do in Dallas even bigger and better.  I was talking to a local friend, Mia. She just visited the Grapevine Bar at Butler Street last night with her boyfriend and she was all praises about the quirky bar getting into the festive spirit. She is my go-to guide whenever I need to know anything about Dallas. After knowing all she had to suggest for this weekend's fun, I also started my own research.  Being a scorpion and a number 7, I had to really  must have to get into the thick of it before I share an account of the things to do in Dallas with you.  While checking out the Visit Dallas social pages, I indeed found that Yellow Rosa Deep Ellum, a holiday pop-up bar, is promisesing a snowfall every 30 minutes. 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San Diego In One Week: The Perfect Holiday Itinerary

BY  Sibashree Sep 26, 2025

San Diego’s funny, and it feels like two vacations in one. You can be lazy by the beach and still find yourself hiking or grabbing tacos in some little neighborhood later.  The city’s chill, but not boring, which is kind of rare. If you’ve got a week, you can hit a mix of spots without running yourself ragged. And yeah, there’s always that random “Oh wow, I didn’t plan this, but it’s awesome” moment. So here’s a one week San Diego. It’s beaches, food, history, and a bit of hiking! All of these await you.  You don’t need to follow a very strict plan. However, having a basic plan always helps. What Is The Best One Week San Diego Itinerary?  Terminal 1 of the San Diego International Airport has just undergone a rejuvenation. The transformation has cost a whopping 3 billion US dollars, and the improvements show how the city is committed to serving its guests better. It perfectly blends smart designs, comfort, and technology.  Naturally, the current rejuvenation of Terminal 1 will be a milestone in boosting tourism to the city, which is otherwise fighting a downturn in the tourism sector in 2025. We can see the echo of the same in the words of Kerri Kapich, the COO of the San Diego Tourism Authority.  Kerri’s statement issued in May 2025 stated, “We are starting to see a slowdown. That is obviously a concern to all of us working in travel and tourism since we are the second-largest traded economy here in San Diego." Nevertheless, despite the not-so-great numbers, San Diego will never disappoint you with its beautiful beaches and marine life.  So, here is the one week San Diego itinerary for you.  Day 1: Beaches And The Waterfront The beaches and oceanfront are, of course, at the epicenter of the tourism scene of San Diego. 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The Botanical Building has plants everywhere, and the Alcazar Garden feels like a tiled postcard. Museums – Pick your flavor. Art, science, natural history! There are literally 17 of them. You won’t see it all, and that’s fine. Gaslamp Quarter – At night, the downtown buzz kicks in. Rooftop bars, restaurants, live music.  Local tip: Many museums offer free entry on Tuesdays. So, explore the official museum websites.  Day 3: Old Town And Classic Mexican Flavors If you want history with tacos (and who doesn’t), Old Town’s the move. Historic Park – Adobe houses, blacksmith demos, street performers! It’s half museum, half fair. Café Coyote – Fresh tortillas, large plates, and a fun vibe make Café Coyote a must-visit. Shops – Skip fridge magnets and choose handmade pottery, woven stuff, and jewelry, instead. Local tip: Late afternoon is the mariachi time, and it is super festive.  Day 4: Hiking And Outdoor Escapes Beaches are cool, but don’t skip the trails. 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