This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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READ MORE things to do in washington DC

Fun Things To Do In Washington DC: 6+ Things You Cannot Miss Here (Including Free Attractions)

BY  Sibashree Dec 24, 2024

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READ MORE Katmai National Park

The Volcanic Landscape of Katmai National Park: Come Visit The “Ring of Fire” 

BY  Sibashree Jul 25, 2024

The wild heart of Katmai National Park harbors 14 active volcanoes. This national park of around 5 million acres surpasses the magnificence of the Grand Canyon National Park, and kayaking, canoeing, and hiking here are one-of-a-kind experiences.  One of the oldest national parks, Katmai National Park, was established in 1918. Novarupta Volcano eruption on 6th June 1912 was destructive, and preservation of the habitation around Mount Katmai was crucial.   The National Park Service website says,  “Lasting three days, the largest volcanic eruption of the twentieth century exploded June 6, 1912, from a new volcano, Novarupta. In the process, it created Katmai caldera and the Valley of Ten Thousand Smokes. Not only have the 1912 events remained scientifically important ever since, but also the 1912 deposits continue to provide insights about volcanic and magmatic processes that impact us and the land we live in.” (Source)  Today, this national park is a living account of human history, and it is the home for brown bears and salmons. It is also one of the most popular destinations for volcanologists because it’s still active. Further, it has a handsome number of visitors every year, and in 2023, the number of footfall was 33,763. (Source)  Do you also want to explore this magnificent volcanic landscape? Let me be your guide.  Why Are So Many Volcanoes In Katmai National Park?   With “50 discrete volcanic vents,” Katmai National Park is the center of attention of many. But why does it have so many volcanoes?  Volcanoes in the Aleutian volcanic arc and Katmai National Park are part of the Pacific Ring of Fire. “The Ring of Fire is home to 75% of the world's volcanoes and 90% of its earthquakes.” (Source)  Many call the Ring of Fire the Circum-Pacific Belt, and many tectonic plates meet here. Due to the constant movements of these plates (especially the subduction of the Oceanic Pacific Plate under the North American Plate every year), volcanic eruptions and earthquakes take place here.   Along with the eruption of  Novarupta-Katmai in 1912, there are also records of the eruption of Mount Trident from 1953 to 1974.   The latest volcanic eruption in Katmai happened with the venting of Fourpeaked Volcano in 2006. Here is an excerpt from a report published on the 2006 volcanic eruption of Fourpeaked Volcano.   “On September 17, 2006 Fourpeaked Mountain, a glacier-clad stratovolcano with no known Holocene activity, produced a plume of steam, ash, and SO2, which rose to 6000 m above sea level. The plume was observed by eye-witnesses, seen on weather radar, and also appeared in SO2-sensitive satellite imagery. Concurrent with the plume, regional seismic stations recorded a swarm of volcano-tectonic earthquakes while an atmospheric infrasound signal was recorded 800 km away. Air and ground reconnaissance revealed a linear series of vigorously steaming vents in the summit glacier, stretching about 1 km down the north flank of the volcano.”  So, are you ready to know about the active and rugged volcanoes in Katmai National Park. The next section gives you a detailed overview.   Know The Volcanoes In Katmai National Park  Volcanoes erupt for a short span if you study the entire timetable of a volcano. However, the eruption is only the outcome of activities that take place for years or even centuries. Similarly, the volcanoes in Katmai National Park have faced long intermittent periods between the occurrences of small and big eruptions.   Further, the volcanic activities and earthquakes taking place in Katmai due to tectonic movements have a major impact on human lives across generations.   Here, I present a brief overview of a few volcanoes out of the 14 in Katmai.  Mount Katmai  https://www.youtube.com/watch?v=UF79ozS_kFA&t=33s Mount Katmai has recorded the highest explosive incidents in the Katmai volcanic cluster. Active for over 70,000 years, the two cones of Mount Katmai were beheaded due to the caldera collapse in 1912.    The eruptive products of Mount Katmai are varied in their compositions, including basalt and rhyodacite.   Mount Griggs Mount Griggs, the tallest peak in the district, is 2,530 m tall. Despite having young lava flows, some of the deposits in Mount Griggs are 290,000 years old.   The volcano is still active and you will get to see the yellow sulfurous steam around its summit.   Trident Volcano https://www.youtube.com/watch?v=5rQVsdsWsIA Trident Volcano is one of the older volcanoes in Katmai. From 1953 to 1974, Trident Volcano had many eruptions. However, the highest and the central volcanic cone of Trident Volcano has been lying dormant for around 10000 years.   Mount Mageik  Mount Mageik has four discrete eruptive centers covered with snow. However, glaciers have caused severe decay in three of these lava centers. It is a younger volcano in Katmai, with its lava aged between 4,000 and 93,000.   The last eruption of Mount Mageik happened 2500 years ago. It caused a crater between two Mount Mageik summits. Today, the crater is filled with an acid lake, exuding steam curls.   Alagogshak Volcano  Alagogshak stands at the southwesternmost corner of the Katmai volcanic cluster. It is also the oldest in the Katmai family of volcanoes. The lavas in this volcano are 40,000-680,000 years old.   Peak 6875, Snowy Mountain   Peak 6875 is a young dome made of dacite lava. The scoop-shaped peak looks like a natural amphitheater.    Spectacular Landscapes Created By Volcanic Activities In Katmai National Park   The volcanoes in Katmai have created some interesting landscapes, and their activities have encouraged geologists to explore the possibilities. Nonetheless, the Valley of Ten Thousand Smokes is the most prominent volcanic landscape in Katmai.   It is the work of the largest volcanic eruption in the 20th century. The Novarupta Volcano eruption on 6th June 1912 created this valley.   There are various exciting destinations in the Valley of Ten Thousand Smokes. For the geologists and people studying volcanoes, Novarupta is the ultimate destination. The dome causing the massive eruption in 1912 still carries warm steam.   It is also the most colorful place in the valley, thanks to its kaleidoscopic views caused by the deposition of ash, pumice, and other minerals.   Another popular destination in the valley is the Buttress Range Ridge. Here, you will catch a glimpse of the extensive wildlife in Katmai. Along with the bears, you will also find ptarmigan, ground squirrels, and caribou.   Other fascinating spots to explore in this valley are Katmai Pass, Southwest Trident Lava Flows, Knife Creek Glaciers, Mount Katmai Caldera, Mageik Lakes, etc.   Did You Know?  Katmai has the largest population of protected brown bears in North America.  It is home to around 2000 creatures.  Robert F. Griggs, a botanist who named Valley of Ten Thousand Smokes, played an active role in designating Katmai as a national park.  Dumpling Mountain offers the best view of Katmai National Park.  The annual Fat Bear Week in Katmai is a tournament-style competition, and online visitors can choose the winner of the tournament through voting.  Katmai National Monument was established in 1918. The redesignation of the protected and expanded area as a National Park happened in 1980.   Final Words   Active volcanoes add to the spectacle of Katmai National Park, and they attract the most adventurous souls across the globe.   The volcanoes are part of the Pacific Ring of Fire, and they have an eruptive history, with the last incident occurring in 2006.   AOV, or the Alaska Volcano Observatory, is in charge of monitoring the activities of these volcanoes. It also records the incidents of eruptions from dedicated monitoring stations. Two webcams are also installed at Fourpeaked and Katmai for continuous vigilance of the volcanic landscape.   So, are you ready to visit Mount Griggs, Mount Katmai, and other volcanoes in Katmai National Park? Do you want to have an exciting encounter with wildlife? Don’t forget to share your experience with us!   Katmai National Park FAQs   How To Explore Katmai National Park?  You cannot reach Katmai National Park by road. You can take a floatplane from Kodiak, Anchorage, or Homer. Further, you can take a boat or floatplane from King Salmon.  Both routes lead to the Brooks Camp shore.   What Is Special About Katmai National Park?  Katmai National Park is known for its active and extensive volcanic landscape. It has 14 volcanoes. Further, it is the home to around 2000 species, including brown bears.   You can enjoy your time here by hiking through the trails or boating or canoeing.   What Type Of Volcano Is Katmai Mountain?  Katmai Mountain is a stratovolcano and it had two big cone-shaped volcanoes. The caldera collapse in 1912 beheaded the two cones.   What Wildlife Is In Katmai National Park?  Brown bears are the most popular animals in Katmai National Park. In fact, the national park has the largest population of protected brown bears in North America.   Moose, gray wolves, sea otters, and humpback whales are fascinating animals here. Overall, it is home to around 2000 species of creatures.   What Type Of Trees Are In Katmai National Park?  Sitka spruce, alder thickets, and willow are popular trees in Katmai. You will also find plants like lowbush cranberry, cow parsnip, labrador tea, and watermelon berries here.   Reference:  National Park Service: “Since 1916, the National Park Service has been entrusted with the care of our national parks. With the help of volunteers and partners, we safeguard these special places and share their stories with more than 318 million visitors every year. But our work doesn't stop there.”  Harvard University: “Harvard experts, researchers, and leaders all around the globe make contributions—from public health to conflict resolution—that transcend borders, forge connections, and strengthen communities.”  National Geographic: National Geographic is a “world leader in geography, cartography and exploration.”  Also read Plan A Day Trip to Dry Tortugas National Park: This Is How You Will Do It. Everglades National Park: The UNESCO Heritage Site With Its Quiet Beauty. Welcome To Biscayne National Park: Enjoy Kayaking and Canoeing At This Watery Wonder.