This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Plan A Day Trip to Dry Tortugas National Park: This Is How You Will Do It 

BY  Sibashree Jul 10, 2024

A day trip to Dry Tortugas National Park can be the best staycation plan in Miami. Like the Biscayne National Park, it also witnesses a handsome footfall yearly. In 2023, 84,285 people visited this National Park despite its remote location.   Located around 70 miles west of Key West, it sits pretty at the end of the reef that stretches from Miami to the gulf.   The first time I heard about this place from a friend and went through the photos she had clicked, I got goosebumps. I know it sounds hackneyed, but how can I not give in to the tranquility of the turquoise ocean and the quaint appeal of the small islands?  Further, the best thing is that it is less crowded than many other national parks, such as  Everglades National Park, which had more than 8 million visitors in 2023, according to the National Park Service data. So, much of its pristineness is still there.  However, they say you have to put a little extra effort into taking the path less trodden by. 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However, you may experience a seasonal closure from July to August to not create any disturbance to the breeding birds. The best time to visit this National Park is from November to April.   Also, you will have sea turtles, colorful schools of fish, and various water creatures as your host as you step into the National Park.  Further, you cannot just miss the best fusion of artificial and natural architecture in the forms of Fort Jefferson and colorful coral reefs.   So, despite a remote location and some concerns regarding connectivity, a visit to this National Park is completely worth it.   How To Reach Dry Tortugas National Park?  You can reach Dry Tortugas by boat or seaplane. You will first arrive at Garden Key. From there, you can take a ride to Dry Tortugas National Park in your personal boat or through charters and permitted tours, such as The Yankee Freedom Ferry or Key West seaplane charters.   If your budget is not a constraint, you can choose the private boat or seaplane options. The first one will give you more flexibility, and you will be in charge of how you want to explore the National Park. Further, traveling by seaplane for wildlife spotting and sightseeing will save you time in transportation.  The most cost-effective mode of traveling, however, is taking the Yankee Freedom Ferry.   Planning The Perfect Day Tripping To Dry Tortugas National Park  You need to know the places you can visit and the things to do if you want to plan a perfect day trip to Dry Tortugas National Park. Let’s know the wonders waiting for us at the National Park.  Places You Can Visit At Dry Tortugas National Park  Various places in Dry Tortugas National Park await to offer you a rich cultural and wildlife experience. Be it the Fort Jefferson or the swimming beaches, there is much for you to explore!  Fort Jefferson  Fort Jefferson on Bush Key Island houses the National Park visitor center. Built in the 1800s, it is a tell-tale symbol of the historical importance of the National Park and its islands. Very few people know that in that era, it was the largest fortification  in the US.   The fort also shows how it has stood the passage of time, hit by storms and waves.   Garden Key  Garden Key is the go-to place for snorkeling and scuba diving at Dry Tortugas. It also has campgrounds, a visitor center, and the park headquarters.   The historic Fort Jefferson is on this island, and you already know how important it is as a landmark at Dry Tortugas and in Florida.   Bush Key  Are you a lover of pristineness? Bush Key should be on your mind thanks to its unadulterated sub-tropical vibe. It is also the home to the rarest snooty terns and brown noddy terns.   Loggerhead Key  Loggerhead Key is the largest island or key at Dry Tortugas. You cannot miss the lighthouse and the previous site of the Carnegie Laboratory for Marine Ecology. Also, the sea turtles will welcome you as you visit the island.   Swimming Beaches   Getting in the water is the best pursuit at Dry Tortugas National Park. Along with scuba diving, kayaking, and canoeing, you can also indulge in swimming.   However, there is no lifeguard facility available. So, you have to be careful of the current and coral reefs.   Things To Do At Dry Tortugas National Park  You are bound to get dumbstruck when you visit a place that is kind of a miniature of the entire universe. It has the historic Fort Jefferson, serene blue water, rare and vibrant birds, coral reefs, and the most amazing marine life.   So, once you are at this National Park, you can paddle through the open water, take part in snorkeling and scuba diving, go kayaking, and explore wildlife. Are you looking for something leisurely? How about fishing?  Another thing that makes the trip to Dry Tortugas National Park amazing is the Junior Ranger Program. It is for kids and people who are young at heart. This program includes snorkeling and many other activities that allow you to be a member of the National Park Service as a junior ranger.   The Perfect Dry Tortugas Day Trip: Make A Note Of These Things   Thanks to the remote location of Dry Tortugas National Park, your trip planning to the place will require a lot more emphasis on your food, accommodation, and safety measures. If you are especially traveling with your family or kids, these are the aspects you need to be particular about.  My friend was saying how even an ill-fitted pair of shoes can create major issues in outdoor activities or, specifically, pursuits in the water. I think that it’s true for a visit to Katmai National Park or any other National Park for that matter.  Nonetheless, for now, Dry Tortugas National Park is the focus. So let’s prepare well to make the most of the adventures there.   Food And Accommodation   A trip to Dry Tortugas National Park is not your regular luxury vacation. So, you will get very limited services there. You will not even find any food and beverage stall or service at the National Park.   Bring your own meal and water! It’s as simple as that! Amenities YOU WILL NOT GET at this National Park are:  Restaurants  Hotels  Fuel Centers  Gas Stations  Marine Supplies  Other Gear  However, once your ferry is docked at Garden Key, you can buy some sodas and snacks onboard. You can set up your accommodation in the primitive areas of Garden Key. Also, if you have a private boat, you can spend your night in the vessel, anchored in the right place.   Safety Measures   You must not compromise with your safety while indulging in the beauty of ocean wilderness. Remember, you will have to travel around 68 miles through the open sea by seaplane or boat.   Further, the conditions at this National Park are primitive, with no facilities for snacking, restrooms, or public telephones. So, commit to a day trip if you are physically fit and able to bring all the essentials with you. Be particular to carry your medicines, protective clothing, gears, sunscreen, etc.   In addition, there will be various safety guidelines for various activities like snorkeling, kayaking/ canoeing, and exploring wildlife and marine activities. Also, there will be seasonal restrictions due to weather changes and other natural conditions. As a responsible visitor, you must abide by all these.   Moreover, if you want to plan ahead, you can visit the National Park Service website to be familiar with the safety guidelines.   Make Your Plan Right!   Dry Tortugas National Park is one of the newest American National Parks, earning the designation in 1992. In terms of experience, it offers a mixed bag as you can encounter history and the most exotic marine life at this park.  Visitors love day trips to this National Park, and this needs a lot of planning regarding the safety measures, food and accommodation, and places and activities. However, if you are in for more excitement, you can stay overnight at Dry Tortugas National Park by camping at Garden Key.   That’s it! You know what you can expect at the National Park and what should be on your itinerary plan. It’s time to gear up and set in for Dry Tortugas.   Dry Tortugas National Park FAQs   Why Is Dry Tortugas National Park Famous?  Dry Tortugas National Park is famous for the diverse experiences and activities it offers. You will meet sea turtles, rare sooty terns, and various aquatic creatures here.   Further, the coral reefs and Fort Jefferson add to the allure of this mesmerizing place.   What Country Owns The Dry Tortugas?  The United States of America owns the Dry Tortugas. It is located in the Gulf of Mexico, around 70 miles from the West Key.  Why Are Dry Tortugas Not Visited?  Dry Tortugas National Park has fewer visitors because of its remote location and primitive conditions. You can only take a boat or a seaplane to get there.  Also, you have to carry your food, snacks, gear, and all other essentials, as the park does not have snacking or beverage services. Further, camping is the only way out if you want to stay there as there are no hotels or lodges around.   Who Was The Most Famous Prisoner At Dry Tortugas?  Dr. Samuel Mudd was the most famous prisoner at Dry Tortugas. The US army abandoned him in 1878.   Can You Swim In Dry Tortugas?   Yes, you can swim Dry Tortugas along with taking part in other water pursuits like scuba diving, kayaking and fishing. Loggerhead Key has the calmest water around. So, it can be the best place to enjoy your time in the water.   You can also take the North, South, and East Beach of Garden Key to access open water for swimming. However, there is no lifeguard facility at Dry Tortugas. So, beware of how far you are going into the water. Further, you must be aware of the current and coral reef positions.