This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Here is a List of Best River Cruises in Europe! 

BY  sagnika Feb 21, 2025

Do you have plans to explore Europe but on a cruise? Are you wondering about the rumor of these cruises having relaxing spas, and fitness centers along with internet access? Let me share with you the deep secret of these cruises and how they attract customers.   Additionally, the discussed cruises are some of the best river cruises in Europe from which you can make your choice. The reason I am saying this is because Europe is an excellent place to enjoy food and drinks! You cannot miss the vineyards!   So, let’s get to the way these cruises will help you explore industrial hubs and metropolises without being crowded. You will also get to see the panoramic views of the sky and the river, creating that perfect memory for a honeymoon.   Here is a List of the Best River Cruises in Europe!   To learn about some of the Best River Cruises in Europe, let us discover the cruise companies that run some of the most successful services. 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Badlands National Park: Into The Land Of Sunrise, Sunset, And Stars | Stargazing At Badlands National Park

BY  Sibashree Sep 30, 2024

Guest speakers from Dark Ranger Telescope and NASA attended the “Astrofest Festival” at Badlands National Park this year (July 5 to 7, 2024). In this celebration of the night sky and astronomy, the guest speakers discussed various aspects of space. The 2024 fest included the following activities. Scale model of the solar system in the afternoon An early evening solar viewing program Guest speaker session “These are objects that have been important to our culture since we could probably talk. So, we think it’s important to maintain that connection and bring back that connection to these things that used to be so important to us for thousands of years.”Ed Welsh, the education specialist at Badlands National Park  The yearly Astrofest Festival at the park indeed has a role in making the park a favorite for star gazing and exploring the night sky. Also, the remote location of the park and minimal light pollution here make it a wonderful site in South Dakota for watching the celestial bodies in action.  Further, this park is a wonderful place to soak in the beauty of sunrise and sunset, making it the land of light and stones! Night Sky Viewings/ Stargazing At Badlands National Park View this post on Instagram A post shared by Badlands National Park (@badlandsnps) Everyone talks about the geology, wildlife, and fossils of Badlands National Park. However, if you are an introvert and always seek an immersive experience like me, night sky viewing will be your favorite activity at the park.  In fact, I feel that watching the night sky is the chef’s kiss in the park tour. The stargazing activity takes place near the park’s Cedar Pass area, which is close to the visitor center.  Further, the rangers inform you about the celestial bodies you will see. You just need to keep your eyes glued to the telescope to explore celestial bodies, such as the Milky Way, star clusters, planets, satellites, and nebulae.  The table below gives a quick excerpt of the stargazing and night sky viewing experience at Badlands National Park.  Stargazing And Night Sky Viewings At Badlands National Park LocationCedar Pass AmphitheaterSpecialtyMore than 7500 stars are exposed to each visitor. They especially enjoy the clarity of the Milky Way. Add-onsFly-overs by the International Space Station and many satellitesTelescopes Provided By Celestron and Badlands Natural History AssociationBest Season for StargazingSpring, Summer, and Fall In summer, the Night Sky Viewing Program starts after the evening star gazing session every day. The park rangers conduct this program. Further, its timing keeps changing based on the sunset hours.  Best Places For Stargazing At Badlands National Park  https://www.instagram.com/p/Cc1WjJfoGBB/ Badlands National Park has earned a name in astrotourism thanks to its pristine nature. With fewer pull-outs and roads, the north unit of the park especially has many amazing stargazing destinations. Let’s explore them! The Space Tourism Guide features the Badlands National Park and the Badlands National Park Observatory as some of the best places for stargazing in South Dakota. Badlands Observatory became accessible to visitors in May 2021. It is a privately owned facility in the Badlands National Park. Also, it works for astronomical education and research.  Cedar Pass Campground Amphitheater Between Memorial Day and Labor Day, the Cedar Pass Campground Amphitheater has a Night Sky Viewing event every day. This experience is about gathering more information by stargazing in a structured setup.  You must visit the Ben Reifel Visitor Center every day to learn about the program.     Badlands Loop Road Like many other parts of the Badlands National Park, the Badlands Loop Road also allows you to find your spot for stargazing. However, two of the best spots along the loop are: Burns Basin Overlook Yellow Munds Overlook These locations are especially great for taking photographs and indulging in tranquility.  Sage Creek Rim Road The Sage Creek Rim Road is one of the least crowded spaces in the park. You will also get to see very few cars passing through the area.  The Sage Creek Basin Overlook and Hay Butte Overlook are some of the best spots for stargazing on Sage Creek Rim Road. However, as very few people visit this area, you can find a stargazing spot of your own.  Big Badlands Overlook Big Badlands Overlook may appear last on my list of places to stargaze in Badlands National Park. However, it is the first overlook for someone accessing the park from the Northeast Entrance or the Sioux Falls.  Take a short walk and reach the best stargazing point in the Big Badlands Overlook. From here, enjoy a 360-degree view.  The Backcountry  The open backcountry of the Badlands National Park is a wonderland for camping and stargazing. So, just set your camp and enjoy stargazing for the entire night.  Watching Sunrise And Sunset At Badlands National Park The magic hours of Sunrise and Sunset paint the Badlands National Park with the most vibrant shade of red. The table below shows the best points for watching the sunrise and sunset and the accessibility points. ActivityBest Spots In The ParkAccessibility Points with Boardwalks and for Visitors with Wheelchairs SunriseDoor TrailNorbeck Pass AreaDillon Pass AreaBig Badlands OverlookPanorama PointCastle Trail WestBig Badlands OverlookDoor Trail Panorama PointSunsetPinnacles OverlookCastle Trail EastNorbeck Pass AreaBigfoot Pass Picnic AreaConata Basin OverlookPinnacles Overlook Conata Basin OverlookBigfoot Pass Picnic Area  As the Sun rises, its warm golden and red lights spread over the pinnacles that face the east. Further, the drama of light and shadow makes every frame mesmerizing. So, many photographers flock to Badlands National Park’s sunrise and sunset points for the best captures.  Stargazing At Badlands National Park: Plan Your Trip Well  There are two easy ways to reach the remoteness of the Badlands National Park.  Reach the Rapid City Regional Airport and ride for an hour to Badlands National Park.  Further, you can reach the Sioux Falls Regional Airport and take a road trip to Badlands National Park. This trip through South Dakota will take you around 4 hours. If you want to have the best stargazing experience at Badlands, you need to stay there overnight. You can reserve a room at the Cedar Pass Lodge in advance or stay at the Sage Creek Campground or Cedar Pass Campground.  However, if you are an adventurous soul and want the most immersive experience, put a camp in the backcountry or the north and south units of the park. Don’t forget to collect your permit for backcountry camping in the Badlands National Park.  Also read Top 10 Most Popular Paraguay Food That You Must Try. Top 13 Famous Wonders Of India That You Must Visit! [Updated 2024]