This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Tips to Know is Playa del Carmen safe for a Traveler! 

BY  sagnika Mar 24, 2025

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How About Exploring The Hiking Trails in Channel Islands National Park?

BY  Sibashree Aug 20, 2024

It’s hard to imagine that a watery wonder and a versatile geological place exist so close to the Californian Mainland. Yes, we are talking about the Channel Islands National Park.  Rich in diverse flora, fauna, and wildlife, this national park, consisting of five islands, is a hiker’s favorite. The hiking trails on each island are different. For example, the trails in Anacapa are flatter, and they get steeper as you visit Santa Rosa or Santa Cruz.  Also, as a critical marine sanctuary, this national park offers an amazing experience for people interested in aquatic pursuits. Boating and scuba diving here are activities that an adventurous soul will surely look upto.  Are you ready to pack your bags and hit the trails? Let us join you. Channel Islands Hikes That You Just Cannot Miss  Hiking trails in the five islands of this national park vary in their difficulty parameters. The trails in Anacapa, Santa Rosa, San Miguel, Santa Cruz, and Santa Barbara are easy (Cavern Point Loop), moderate (Potato Harbor), and hard (Montañon Ridge Loop).  As a hiker, you have to be sure of your physical and mental endurance before you start exploring specific trails. Further, you will encounter many challenges as you explore the hiking trails.  Common perils here include poisonous oaks, scorpions, ticks, wildfire risks, reptiles, and Hantavirus spread by deer mice. To deal with these hazards, you must make the most of the buddy system and, most importantly, be respectful to the wildlife.  However, the pain you have to undergo throughout the journey is worth the dramatic experience the trails offer. It’s time to know about them.  Anacapa Island Hiking  Anacapa Island got its current name from its original Chumash Native American Indian name, Anypakh. This island is made of East, Middle, and West Anacapa islets, and surprisingly, none of these are connected to each other.  Before I introduce you to some of the most amazing trekking trails in Anacapa, let me share some highlights about the island. Anacapa Island: Things To KnowAnacapa is known for its diverse vegetation, wildlife, culture, and history.Coreopsis and sunflowers come to life after the winter rain, and you can see them from the California Mainland.Anacapa is the largest breeding colony of western gulls in the world.It is also the largest breeding colony of the California brown pelicans, which are endangered species.Chumash Indian people used to camp here thousands of years ago. Inspiration Point Hike (Easy) Just a 1.5-mile hiking trail, Inspiration Point offers the most amazing view of the island. Enjoy the sheer contrast created by vibrant wildflowers and the tranquil blue water.  Pinniped Point Hike (Easy) Pinniped Point hike, which is a 4-mile distance, is known for its sea lion rookery and lighthouse.  Cathedral Cove Hike (Easy) The 6-mile hiking trail is the best place to see the most amazing rock formations. Here, you will also find beautiful kelp forests, sea lions, sea caves, and birds.  San Miguel Hiking  Hiking in San Miguel is a little tricky as you cannot take the off-trail roads. Further, hiking is only limited to certain spots, as its unique geological features, wildlife, and plants need preservation.  Caliche Forest Hike (Hard)  Despite its difficulty level, Caliche Forest is the most exciting trail to hike in San Miguel. This landscape of five miles has naturally calcified prehistoric vegetation. So, the entire area has the most surreal “fossilized” appearance. A visit to this trail is like a time travel, and the feeling is, at times, eerie.  Cuyler Harbor Beach Hike (Easy) Enjoy the pristine beauty of the 2 miles of white sand stretch and observe the adorable seals. Take a walk along the beach to find the sand running into the rocks.  Cabrillo Monument Hike (Hard)  The distance of this trail is 2 miles. However, the steep climb makes the hiking experience very strenuous. You will visit the monument of Juan Rodriguez Cabrillo, the first European to explore this island.   Santa Cruz Island Hiking  Santa Cruz, or the La Isla de Santa Cruz, is the land of the Sacred Cross. Known as Mini California, this island has endless bounties to offer. From the Transverse Mountain ranges to the deep valleys, canyons, and beaches! You will meet the most diverse geological picture here. Here, I will talk about some of its most prominent hiking trails. However, before that, let’s share some interesting facts about the island. Things To Know About Santa Cruz IslandSize: 96 Square Miles (The Largest Of The 5 Channel Islands)Plant Species: 600Plant Communities: 10Landbird Species: 140Land Mammal Species: 11Cultural History: More than “10,000 years of American Indian habitation, 150 years of European exploration” Cavern Point Loop Hike (Easy) Cavern Point Loop is a popular destination for hiking, kayaking, and seasonal whale watching. As you trek through the 2 miles route, you will get to see the most magnificent coastal vistas.  Potato Harbor Hike (Moderate)  The harbor gets its name from its unique oval or potato shape. The cliffs here are steep and dangerous. The bright white sedimentary rocks (diatomaceous earth) here are formed by diatoms or single-cell sea plants made of silicon dioxide.  Diatomaceous earth has wide applications in filtering water.  View this post on Instagram A post shared by Channel Islands National Park (@channelislandsnps) The Giant Kelp Forest is another attraction in Potato Harbor. Kelp is a nutrient-rich and fast-growing algae that helps build a rich marine ecosystem. The California sea lions here will make your visit to the island most delightful with their playful nature.  Montañon Ridge Loop (Hard) Montañon Ridge, with Montañon Peak and High Mount, is the highest ridge on the eastern side of the island. This trekking trail is only for experienced hikers.  The total distance of the hiking trail is 10 miles.  Santa Barbara Hiking  View this post on Instagram A post shared by Channel Islands National Park (@channelislandsnps) Santa Barbara is an island for endless outdoor pursuits like hiking, camping, fishing, and watching wildlife.  Further, Santa Barbara is the island to be if you want to explore the local vegetation. If you visit the island in spring and winter, you will meet the most colorful wildflowers here. Also, delightful flowers like poppies and verbenas are in full bloom in the summer. Do you want to hike on this island? Here are some trails for you.  Lizard’s Mouth Hiking Trail (Moderate) You have to take just a quarter-mile walk off West Camino to find this hiking spot. It’s also a favorite Santa Barbara destination for picnics.  The place gets its name from the rock formation resembling a lizard’s open mouth. This place is picturesque and perfect for photoshoots.  La Cumbre Peak (Diificult)  With the highest elevation of 1215 m, the La Cumbre Peak (the highest in Santa Barbar) hike is full of challenges. However, this trekking trail is full of highlights like the Cathedral and Arlington Peaks, the coastline to the sea, etc.  San Roque Creek (Easy) The San Roque Creek trail is located in the 25-acre recreation area in the park. The area is called Stevens Park. With just an elevation gain of just 93 m, it is an easy trail to explore, and you can have a great time walking with your dogs here.  Santa Rosa Hiking  The hiking trails in Santa Rosa are a combination of flat and steep terrains. The trails to the Water Canyon Beach are flatter. At the same time, roads to the Black Mountain are strenuous.  Water Canyon Campground Hike (Easy) This 3-mile hiking trail is one of the easiest routes in Santa Rosa or all over the Channel Islands. Enjoy a gala picnic with your group here.  Water Canyon Hike (Moderate To Strenuous) The perennial canyon and the local vegetation make the water canyon hike the most amazing experience. If you want, you can also follow the stream bed and get wet.  Black Mountain Hike (Hard) With a distance of 8 miles, this trail offers the most amazing views of the mainland and San Miguel, Santa Cruz, and Santa Rosa islands.  Did You Know? By 1928, many fossils of pygmy mammoths were found in the Channel Islands. Further, almost a complete skeleton of an adult pygmy mammoth was excavated on Santa Rosa Island in 1994. These mammoths were very similar to the Californian mainland mammoths. However, they evolved and got smaller in size to accommodate on the Channel Island. Worldwide, these mammoths are known as Channel Islands Pygmy Mammoths.  Final Words  Channel Islands National Park had 328,746 visitors in 2023 (Source). Despite being close to the California mainland, these islands offer tranquility, and with many places to visit and activities to do on the five islands, you will surely be spoilt by the choices at this national park.  On all the islands, you can trek, fish, camp, and take part in many water sports. However, two of the most coveted activities in these parks are hiking and exploring marine life. The variety you find here in whales and other marine mammals can be a close match to the vibrant marine ecosystem of Wrangell-St. Elias National Park.  In this guide, I have highlighted trekking through the trails in this national park. Do you want to know more about its wildlife and marine ecosystem? Share your thoughts in the comment below.  Channel Islands National Park FAQs  Which Island Is The Best To Hike In Channel Islands National Park? Anacapa and Santa Cruz islands are great for hiking in the Channel Islands. However, if I am to share my opinion, Anacapa will be my silent favorite.  The trekking trails here are way easier in Anacaopa than in Santa Cruz. So, irrespective of your expertise level, you will be able to hike the entire island in a day.  Also, as the trekking journey here is less arduous, you will be able to enjoy the surrounding scenic beauty even more. You will meet the most adorable sea birds, sea lions, and seals. Also, if you are lucky enough to be in these mountains during spring or late winter, you will find the mountains replete with colorful wildflowers. Inspiration Point, Cathedral Cove, and Pinniped Point are some of the highlights of hiking expeditions in the Anacapa Islands.  What Is Special About Channel Islands National Park?  Channel Islands National Park is special because it is a paradise for trekkers, nautical surfers, and wildlife explorers.  Its San Miguel, Santa Rosa, Anacapa, Santa Barbara, and the largest, Santa Cruz islands have many hiking trails with Transverse Ranges.  Further, half of the national park is under the ocean, and you will find six nautical miles of water around it. So, it is a critical marine sanctuary and a great place for scuba diving, boating, and other aquatic pursuits.  In addition, its wildlife is mesmerizing, with the presence of animals like island foxes, spotted skunks, salamanders, whales, California sea lions, sea otters, dolphins, giant black seabass, and more.  Which Island Is The Largest In Channel Islands National Park? The largest island in the Channel Islands National Park is Santa Cruz, which is also known as the epitome of California. Its size is 96 square miles.  Its geology is versatile, with Transverse Ranges, fault systems, springs, streams, and canyons. You will also come across sea caves, beaches, and coastline cliffs. Among the sea caves, the Painted Cave is the most prominent one with lichens, algae, and colorful rocks. Also read Why Include Whale Watching In Your LA Itinerary. Traveling On A Budget: Tips For Affordable Adventures. Be Soothed And Meet History At Hot Springs National Park.