This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

  1. Attractive section of content. I just stumbled upon your blog and in accession capital to assert that I get actually enjoyed account your blog posts. Anyway I will be subscribing to your augment and even I achievement you access consistently fast.

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READ MORE best places to visit in february

The Best Places to Visit in February in the USA in 2025! 

BY  sagnika Feb 13, 2025

I am a traveler by heart, and I am sure you are too! Isn’t that why you are on my blog trying to finalize that trip you are planning in February? But aren’t you a little late? Are you confused?   I have got your bud! Let me share with you some of the best places to visit in February so that you can make some of the best memories of your lifetime. You will get your February vacation ideas, and I will get to give you unwanted advice, win win!   Apart from the stunning scenery, this blog will also help you finalize the places that will get you the best deal possible! Let’s dive deeper!   The Best Places to Visit in February in the USA in 2025!   If you are someone who is a sucker for stunning scenery, let me share with you some of the best places I have visited in the USA! I visited some of the best places in the winter months in the past and will share my experience with you.   Simultaneously, I will also guide you to make a perfect itinerary. 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When exploring the artifacts, you must check the different paintings and how they tell history.   Walk across the San Antonio Botanical Garden – You can check out the exotic plants and visit the green house that houses several plants, very unique. You can also visit the cafe, which is located inside the Botanical Garden!   Explore Brackenridge Park – You can walk or hike a trail or even organize picnic areas along with play areas. Furthermore, you can take miniature train rides as they are available across the park!   3. Palm Springs, California   Known for its design elements, the cultural scene is quite trending here in Palm Springs, California. The desert city is sunny in February and is perfect for fine dining, going to world-class golf courses and exploring modern architecture.   Places To Visit   Joshua Tree National Park – The 24-hour open park is a perfect place for you if you love walking across beautiful trails, trees, native wildlife, and vegetation. 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READ MORE Villa for Rent

The Benefits of Booking a St John Villa for Rent for Your Next Getaway

BY  sagnika Feb 26, 2025

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READ MORE Rio de Janeiro Travel Guide

Rio de Janeiro Travel Guide: What Your Brazilian Real Gets You

BY  Sibashree Sep 20, 2025

Rio de Janeiro sweeps you up the moment you arrive. Golden beaches stretch for miles, samba rhythms spill from bars in Lapa, and cable cars glide up Sugarloaf Mountain for some of the best views on Earth.  Life here is colorful and fast-moving, and part of slipping into that rhythm is knowing how far your Brazilian real will take you - from a chair on Ipanema beach to a plate of feijoada in a neighborhood café. Before we go on, here is a quick Rio de Janeiro travel guide. Just a quick note: exchange rates and prices don’t stay still. At the moment, 1 US dollar equals about 5.4 Brazilian reais, but it’s best to check the latest rates and costs before you travel. Rio de Janeiro Travel Guide: What To Expect? Rio de Janeiro is one of the best cities you can explore. It is one of those few places that has a care-free energy and will make you feel alive. The beaches, food, and major attractions will draw you to it without even trying too hard. Here is a simple Rio de Janeiro travel guide. Beaches - Rio’s Living Rooms The beaches of Copacabana and Ipanema are more than postcards - they’re part of daily life. Locals jog along the promenade in the morning, families gather for a swim, and groups of friends set up for impromptu games of beach volleyball or footvolley. Tourists blend right in, renting chairs and umbrellas from vendors for around R$10-15 per piece. Snacks come to you. Vendors walk the sand offering everything from ice-cold coconuts (R$8-10) to grilled queijo coalho (cheese skewers) for about R$12. You can even try a caipirinha mixed fresh on the spot, usually for R$15-20. These are usually cash-only transactions, and the small notes feel like part of the ritual - bargaining isn’t common, but handing over a few reais feels easy and authentic. Spend an afternoon at Arpoador, the rocky point between Copacabana and Ipanema, and you’ll see why locals gather here at sunset. It doesn’t cost more than a bus ride (R$5) to get there, and yet it’s one of the richest experiences you’ll take home. Food: From Street Bites to Sit-Down Meals Rio has a huge range of food. Starting from some humble bakeries to some fancy rooftop restaurants, Rio has it all. Start with breakfast like a local: pão de queijo (cheese bread) and strong coffee, often no more than R$10-15.  Step into a juice bar and you’ll find tropical flavors like passion fruit, guava, or the ever-popular açaí bowl, usually under R$20 for a generous portion. At lunchtime, the prato feito is king. This “set plate” of rice, beans, salad, and a protein such as beef, chicken, or fish costs R$25-35 and will keep you full all day.  You will get various self-service buffets that charge by weight. You will get roasted meats, vegetables, and farofa, and you will have to pay around R$30-40. For dinner, you can choose what you prefer. You can try something casual or something fancy. If you prefer a mid-range seafood meal along with drinks, it will cost somewhere around R$80-100 per person.  However, a proper night out in Ipanema at a fancy fine-dining spot might cost around R$200-250.  You can even visit Churrascarias, which is a Brazilian steakhouse. It is an event in itself. They have endless skewers of grilled meats, side dishes, and salad bars. You can expect to pay somewhere around R$120-180 per person. However, this does not include drinks. All these places accept cards, but it is better to keep some cash handy for bakeries and street food. Attractions: Big Names And Hidden Gems There are various major icons in Rio, and those are actually worth it. You can take the Sugarloaf Mountain cable car for around R$150, and the ride itself is a major part of the thrill. The glass walls will give you a 360-degree view of the way from above the city. You can visit Christ the Redeemer, resting on Corcovado Mountain, for R$100. The moment you stand at its feet and see the city from there, you get an amazing view. You can carry cards as both attractions accept payment in cards. However, it is better to carry some cash for small vendors, tacos, or snacks. Rio is also filled with a lot of gems that you can see for free or for a low cost.  The Selarón Steps, covered in colorful tiles from around the world, cost nothing to climb. A stroll through Santa Teresa’s narrow streets will take you past murals, studios, and cafés where you can pause for a R$12 espresso. At night, head to Lapa to experience samba at its source. Entry to some clubs is around R$30-50, and drinks inside range from R$15-25. Smaller bars may only accept cash, especially if you’re outside the main tourist drag. Getting Around Rio is quite a big city, but it is not difficult once you understand the system. You can take the metro, it's quite safe and clean, and a single ride costs around R$5.  Moreover, if you have a rechargeable RioCard, it will save you a lot of time and work. You will be able to use it for different types of transport, including trains and buses.  You can take a bus, which goes almost to the city, and the fare is quite similar to the metro. Here, you can get taxis for around R$6, and cross-town trips generally range around R$40-60. Also, Uber and other apps like these are popular, and often offer rides at a cheaper rate than a taxi. If you want, you can pay in-app with the card, and that way, you will not have to use cash for payment.  For day-trips outside the city, you will get intercity buses. This will help you explore the outskirts within a budget. If you are planning to visit the historic mountain town, Petropolis, you can explore it for around R$40-50. Moreover, if you are planning to take a longer ride to Búzios, the beach town, you will be able to visit it for around R$70-80. You can get the bus tickets online or from the bus station as well.  How Much To Budget You need to prepare a budget for a trip. However, the budget depends on the kind of trip you want to have. Budget travel: It will cost you around R$200-250 for a day, including hostels, street food, public transport, and free attractions. Mid-range: It will cost you around R$600. You will get comfortable hotels, visit some of the major landmarks, and have some casual as well as sit-down meals. High comfort: This will cost you around R$1000 and above. You will get four-star hotels, fine dining, and guided tours at this range.  However, the prices in Rio rise during any carnival or New Year’s, and this also varies depending on the neighborhood.  Ipanema and Copacabana are some of the premium places that tourists visit, but there are some block islands that will offer the same charm but at a lower price range. Spend Smart In Rio Start your trip with at least a little Brazilian real in your wallet. It will cover your first taxi or ride-share, snacks, or that first fresh coconut without delay. From there, cards will carry most of your expenses, but having R$100-200 in cash each day is wise for small payments. Stick to ATMs inside banks or malls when you need to withdraw. They’re safer and usually give fair rates. Avoid exchanging money at the airport - the rates are often poor, and the fees stack up quickly. Think about how you balance cash and cards. Use your card for hotels, restaurants, and tours, and keep your reais for buses, bakeries, street snacks, and tips. It’s a system that works well in Rio and lets you move through the city without stress. Enjoy Your Journey Landing in Rio with a Rio de Janeiro travel guide and Brazilian real already in hand saves you time and makes the city easier to navigate. You’ll breeze through those first transactions - a cab, a snack, a metro ride - and step right into the energy of the city. Rio rewards travelers who embrace both the big icons and the small everyday moments. The real you spend on a chair at the beach, a cup of coffee, or a bus ride across town is more than just money - it’s your ticket into the rhythm of the city.  As mentioned before, exchange rates and prices may change, but the value of those moments never does.