This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Top 11 Dark Tourism In USA Destinations

BY  Sibashree Sep 30, 2024

With curiosity being the primary driving force of dark tourism, it has often taken us to the places of macabre. Further, its association with the eagerness to know about human tragedies and pay respect to war heroes leads our path to war memorials and historic places. The USA has no dearth of such sites thanks to the massive impact of the Cold War and nuclear testing or deployment. Also, the country had ED Gein and many other barbaric serial killers of recent times. So, it is no wonder that with a 1.5% expected CAGR between 2024 and 2034, it is one of the topmost countries in dark tourism. The sites for dark tourism in USA are countless, covering almost all aspects, such as thanatourism, ghost tourism, warfare tourism, disaster tourism, etc. Here, I have picked places like Alcatraz Island, Alcatraz Prison, and Ed Gein’s Farm Houses that will offer you the most unusual experience. So, it’s time to be a dark tourist in the USA! THESE Are The Best Dark Tourism In USA Destinations  The USA has probably experienced the most significant human tragedy in the 21st century. It was 11th September 2001, and the hijacked Flight 11 and Flight 175 struck the Twin Towers, taking the lives of 2977 people.  The 9/11 Memorial & Museum was built after 11 years of this devastating incident. It was a tribute to the survivors of the 9/11 attack and the terrorist attacks of 26h February 1993. It also marked the anniversary of the end of the recovery and rescue work of the 9/11 devastation.  Today, it is one of the biggest draws for dark tourism in the USA. But what about the other sites that are drenched in tragedy, paranormal acts, history, and more? Let’s explore them! 1. Alcatraz Island And Alcatraz Prison Alcatraz Federal Penitentiary, or Alcatraz Prison, was one of the most infamous prisons in the history of America. It was located on Alcatraz Island in the San Francisco Bay of California.  Alcatraz Prison, or Alcatraz Island, goes into the history of American criminal justice thanks to its association with famous criminals and their attempts to escape the most secure walls. Today, the prison, preserved for tourists, gives you an overview of the lives of the guards and inmates. This Is Why Alcatraz Prison Is A Famous Tourist Destination  Operating as a Federal Prison from 1934 to 63, Alcatraz Prison had inmates like Machine Gun Kelly and Al Capone. Further, the prison was famous as “The Rock” because of its impeccable construction and security measures. Even after the stringent security measures, there were many escape attempts to go beyond the walls. The Anglin Brothers and Frank Morris managed to escape the prison. However, what happened to them afterward is still a mystery.  Moreover, Alcatraz Island tells tales from the 19th century when it functioned as a military fort. In the late 1960s, the Native American activists used Alcatraz Island as their base to be vocal about the rights and cultural preservations of the Native Americans.  2. Salem On the North Shore of Massachusetts, Salem is a place of witch trials, historical architecture, and mystical intrigue for the modern followers of Paganism and the Wiccan Community. The air here is heavy with the cry of the women being executed in the infamous Witch Trial of 1692. Further, the cobblestone street and historical structures scream about injustice, paranoia, supernatural practices, and more. The museums and preserved sites here offer an immersive experience, especially if you are a woman with an independent mind. Witch Hunting has always been a way of patriarchal control since time immemorial.  Why Salem Is A Popular Site For Dark Tourism In USA Salem is a popular site for dark tourism in USA for multiple reasons.  The Witch Trial of 1692 As I just mentioned, it is the site of the Witch Trials 1692. Many people, especially women, were suspected of practising Witchcraft. They were executed, registering one of the most brutal incidents of American Colonial History.  Recently, the city has owned its history of the 1692 Witch Trial and emerged as a hub of paranormal tourism. The Historical Sites of Salem  The city has preserved its colonial buildings and structures well. Even the cobblestone streets of the city's historic district have a unique charm.  A walk through these streets is an experience for any dark academia enthusiast or a dark tourist interested in American Colonial History.  Modern Wiccan Community And The Acceptance Of Various Belief Systems As the place of the Witch Hunt of 1692, Salem has attracted many Pagan and Wiccan Communities across the globe.  Today, the city practices and promotes tolerance of various religious beliefs and practices. Even practicing modern Witchcraft is allowed here.  Halloween Celebrations Salem has become the most happening destination for dark tourism in USA during Halloween. In the month of October, the city has many Halloween-themed events and a tour of the spooky or haunted houses in the locality.  3. Gettysburg National Military Park Gettysburg National Military Park is one of the rarest dark tourism destinations in the USA, and it is a place of history, haunted stories, and ghost tours.  The Gettysburg National Military Park is associated with the Battle of Gettysburg, one of the most important battles of the American Civil War. The three-day-long 1863 battle from July 1st to 3rd led to the loss of around 6000 human lives.  What Happened At The Battle Of Gettysburg? The Battle of Gettysburg was a major conflict between the  Confederate Army of Northern Virginia and the Union Army of the Potomac.  General Robert E. Lee led the Confederate Army, and General George G. Meade led the Union Army. The Union Army grabbed victory in the battle, which was the biggest blow to the Confederate Clan.  5. Ed Gein’s Farmhouse Ed Gein’s farmhouse in Wisconsin was witness to the heinous acts of serial killers in the 1950s. Gein was obsessed with his mother, and his ultimate aim was to make a skinsuit to quasi-resurrect her.  His heinous acts include killing women and making household items using their body parts. When police searched Ed Gein’s farmhouse, they found a sofa made of human skin, a lampshade made of human face, and many other disturbing stuff.  The deeds of Ed Gein have inspired many films and documentaries, and his farmhouse today is a popular place for dark tourism in USA. The place is attached to gore, inhuman crimes, and also a complex understanding of human psychology. Further, it is an account of rural American life in the 1950s.  6. Bonaventure Cemetery The Bonaventure Cemetery in Savannah, Georgia, is a popular dark tourism destination because of its ethereal charm. Apparently, it looks like a somber cemetery with beautifully carved statues, camellias, azaleas, and draped oaks.  However, the moment you enter the cemetery, you will feel like being in an unknown era. Its statues and relics start whispering the stories of people buried here.  The most famous person to be buried here is Johnny Mercer, the American songwriter. This cemetery also houses the life-size marble sculpture of Little Gracie Watson. It is one of the few funerary monuments in Georgia to depict the exact likeness of the deceased.  7. The Cecil Hotel “I am beyond good and evil. I will be avenged. Lucifer dwells in us all. That's it.” - That was the words of Richard Ramirez, one of the most notorious serial killers of the USA. The next destination I am going to discuss is related to him. Richard Ramirez was a guest of The Cecil Hotel in Los Angeles, and it was also the location of many mysterious deaths. As a popular dark tourism spot, the Cecil Hotel and its storied halls give visitors goosebumps. It’s captivating, indeed!  8. Ground Zero Ground Zero, or the World Trade Center Site, is one of the topmost sites for dark tourism in USA. The World Trade Center was a commercial complex spanning 16 acres in lower Manhattan. The 9/11 attack in 2001 crashed it into dust as two hijacked planes struck the Twin Towers.  Al-Qaeda, an Islamic Extremist Group founded by Osama bin Laden, was behind this attack and the greatest human tragedy of modern times. As I have mentioned, 2977 people lost their lives in this incident.  Today, the place is important for dark tourism in USA for its educational and historical value. It is also a place to reflect upon the lives lost and how America has risen from this tragedy. It shows the grit and excellence of America as a nation.  What To Do At Ground Zero As A Dark Tourist? Visit the 9/11 Memorial dedicated to the victims. Spend some time near the 9/11 Survivor Tree. Walk through the 9/11 Memorial Glade. Visit the 9/11 Museum. Pay a visit to Saint Paul's Chapel. Do you know that the 9/11 Museum here has more than 10000 objects collected from the debris of victims and other people who offered rescue services after the attack? It opened in May 2014 and offers the most moving experience documenting the details and history of the 9/11 attack.   9. Badlands National Park The Badlands National Park in South Dakota is “surreal,” for lack of a better word. The erosion of nature for millions of years has resulted in the eeriest formations here. Further, these formations cast the longest shadow during the Sunset, giving you a chill down the spine.  Further, the ridges and canyons here tell tales of ancient tribes who lived here. The wind rustling through the ridges sounds like the ancestors' whispers from a bygone era. Moreover, you will lose count of the time in this most beautiful, desolate land.  10. Area 51, Nevada Are you a fan of conspiracy theories? Area 51 in Nevada will be the best dark tourism in USA destination for you. The mystery of this place revolves around the tales of extraterrestrials found here.  For the dark tourists, it is a place of intrigue related to military secrets and alien attacks (?).  11. The Texas School Book Depository https://www.instagram.com/p/Cz8zbSjqb6P/?img_index=1 The Texas School Book Depository in Dallas, Texas, is where the assassination of President John F. Kennedy took place. The assassination of the president on 22nd November 1963, had deep national and international implications.  Lee Harvey Oswald allegedly shot the president, leading to one of the most tragic incidents in American history.  12. 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READ MORE european landmarks

10 Things You Must Cover On Your Europe Trip: Best Itinerary of European Landmarks For You!!

BY  Sibashree Jan 22, 2025

International tourists flock to Europe in great numbers. The number is well above 700 million. Do you know Europe is becoming more popular as a tourist destination annually?  Breathtaking European Landmarks mold history, culture, and a holiday destination at once. To start with, there are architectural marvels in Europe. Alongside there are fantastic natural settings like the Giant’s Causeway in Ireland.  I always feel ecstatic when I’m on a Europe trip. I bet all travelers feel the same way. But I admit, it is impossible to cover all spectacular locations simultaneously. So, you must sort out some of the finest places you can cover in your trip.  Firstly, choose accessible locations. Secondly, go for connecting destinations to smooth and streamline your trip. Let me help you spot the most exciting places you must cover on your coming Europe trip.  1. Eiffel Tower – Paris, France What could be a better location to start your Europe trip? 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READ MORE Rio de Janeiro Travel Guide

Rio de Janeiro Travel Guide: What Your Brazilian Real Gets You

BY  Sibashree Sep 20, 2025

Rio de Janeiro sweeps you up the moment you arrive. Golden beaches stretch for miles, samba rhythms spill from bars in Lapa, and cable cars glide up Sugarloaf Mountain for some of the best views on Earth.  Life here is colorful and fast-moving, and part of slipping into that rhythm is knowing how far your Brazilian real will take you - from a chair on Ipanema beach to a plate of feijoada in a neighborhood café. Before we go on, here is a quick Rio de Janeiro travel guide. Just a quick note: exchange rates and prices don’t stay still. At the moment, 1 US dollar equals about 5.4 Brazilian reais, but it’s best to check the latest rates and costs before you travel. Rio de Janeiro Travel Guide: What To Expect? Rio de Janeiro is one of the best cities you can explore. It is one of those few places that has a care-free energy and will make you feel alive. The beaches, food, and major attractions will draw you to it without even trying too hard. Here is a simple Rio de Janeiro travel guide. 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It doesn’t cost more than a bus ride (R$5) to get there, and yet it’s one of the richest experiences you’ll take home. Food: From Street Bites to Sit-Down Meals Rio has a huge range of food. Starting from some humble bakeries to some fancy rooftop restaurants, Rio has it all. Start with breakfast like a local: pão de queijo (cheese bread) and strong coffee, often no more than R$10-15.  Step into a juice bar and you’ll find tropical flavors like passion fruit, guava, or the ever-popular açaí bowl, usually under R$20 for a generous portion. At lunchtime, the prato feito is king. This “set plate” of rice, beans, salad, and a protein such as beef, chicken, or fish costs R$25-35 and will keep you full all day.  You will get various self-service buffets that charge by weight. You will get roasted meats, vegetables, and farofa, and you will have to pay around R$30-40. For dinner, you can choose what you prefer. You can try something casual or something fancy. If you prefer a mid-range seafood meal along with drinks, it will cost somewhere around R$80-100 per person.  However, a proper night out in Ipanema at a fancy fine-dining spot might cost around R$200-250.  You can even visit Churrascarias, which is a Brazilian steakhouse. It is an event in itself. They have endless skewers of grilled meats, side dishes, and salad bars. You can expect to pay somewhere around R$120-180 per person. However, this does not include drinks. All these places accept cards, but it is better to keep some cash handy for bakeries and street food. Attractions: Big Names And Hidden Gems There are various major icons in Rio, and those are actually worth it. You can take the Sugarloaf Mountain cable car for around R$150, and the ride itself is a major part of the thrill. The glass walls will give you a 360-degree view of the way from above the city. You can visit Christ the Redeemer, resting on Corcovado Mountain, for R$100. The moment you stand at its feet and see the city from there, you get an amazing view. You can carry cards as both attractions accept payment in cards. However, it is better to carry some cash for small vendors, tacos, or snacks. Rio is also filled with a lot of gems that you can see for free or for a low cost.  The Selarón Steps, covered in colorful tiles from around the world, cost nothing to climb. A stroll through Santa Teresa’s narrow streets will take you past murals, studios, and cafés where you can pause for a R$12 espresso. At night, head to Lapa to experience samba at its source. Entry to some clubs is around R$30-50, and drinks inside range from R$15-25. Smaller bars may only accept cash, especially if you’re outside the main tourist drag. Getting Around Rio is quite a big city, but it is not difficult once you understand the system. You can take the metro, it's quite safe and clean, and a single ride costs around R$5.  Moreover, if you have a rechargeable RioCard, it will save you a lot of time and work. You will be able to use it for different types of transport, including trains and buses.  You can take a bus, which goes almost to the city, and the fare is quite similar to the metro. Here, you can get taxis for around R$6, and cross-town trips generally range around R$40-60. Also, Uber and other apps like these are popular, and often offer rides at a cheaper rate than a taxi. If you want, you can pay in-app with the card, and that way, you will not have to use cash for payment.  For day-trips outside the city, you will get intercity buses. This will help you explore the outskirts within a budget. If you are planning to visit the historic mountain town, Petropolis, you can explore it for around R$40-50. Moreover, if you are planning to take a longer ride to Búzios, the beach town, you will be able to visit it for around R$70-80. You can get the bus tickets online or from the bus station as well.  How Much To Budget You need to prepare a budget for a trip. However, the budget depends on the kind of trip you want to have. Budget travel: It will cost you around R$200-250 for a day, including hostels, street food, public transport, and free attractions. Mid-range: It will cost you around R$600. You will get comfortable hotels, visit some of the major landmarks, and have some casual as well as sit-down meals. High comfort: This will cost you around R$1000 and above. You will get four-star hotels, fine dining, and guided tours at this range.  However, the prices in Rio rise during any carnival or New Year’s, and this also varies depending on the neighborhood.  Ipanema and Copacabana are some of the premium places that tourists visit, but there are some block islands that will offer the same charm but at a lower price range. Spend Smart In Rio Start your trip with at least a little Brazilian real in your wallet. It will cover your first taxi or ride-share, snacks, or that first fresh coconut without delay. From there, cards will carry most of your expenses, but having R$100-200 in cash each day is wise for small payments. Stick to ATMs inside banks or malls when you need to withdraw. They’re safer and usually give fair rates. Avoid exchanging money at the airport - the rates are often poor, and the fees stack up quickly. Think about how you balance cash and cards. Use your card for hotels, restaurants, and tours, and keep your reais for buses, bakeries, street snacks, and tips. It’s a system that works well in Rio and lets you move through the city without stress. Enjoy Your Journey Landing in Rio with a Rio de Janeiro travel guide and Brazilian real already in hand saves you time and makes the city easier to navigate. You’ll breeze through those first transactions - a cab, a snack, a metro ride - and step right into the energy of the city. Rio rewards travelers who embrace both the big icons and the small everyday moments. The real you spend on a chair at the beach, a cup of coffee, or a bus ride across town is more than just money - it’s your ticket into the rhythm of the city.  As mentioned before, exchange rates and prices may change, but the value of those moments never does.