This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Annapurna Base Camp Vs. Ghorepani Poon Hill: Should You Go All The Way?

BY  Sibashree Apr 2, 2026

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Go on Some of the best cruises from Florida in 2025! 

BY  sagnika Mar 5, 2025

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Welcome To Biscayne National Park: Enjoy Kayaking and Canoeing At This Watery Wonder

BY  Sibashree Jul 10, 2024

If you are in Florida and want to give it all for your active pursuits, your path must lead to the Biscayne National Park. With the third longest coral reef, the watery wonderland is a beautiful coexistence of wildlife, water trails, hiking spots, and life under the water.   Also, did you know that as you visited Florida’s Biscayne National Park, you made a little contribution to the local and national economy? The National Park Service says,   “The South Florida national parks, comprised of Big Cypress National Preserve, Biscayne National Park, Dry Tortugas National Park, and Everglades National Park, were collectively visited by 2.9 million people who spent $242.5 million and supported over 3,250 jobs in South Florida. The cumulative benefit to the South Florida economy was over $352 million.”   So, is the allure palpable enough? Are you already invested in the wildlife, islands, water sports, and the urge to do a little good for the local community? Pack your bags and set in! Meanwhile, let me do all the legwork and make all the plans to join you at the park.   Things To Know About Biscayne National Park  Before I share the details about the kayaking and canoeing fun at the Biscayne National Park, I want to present a brief overview of the park.   A visit to this park is truly a one-of-a-kind experience, and it’s like a microcosm of the universe with the falling together of land and water ecosystems.   It’s time to know the park at a glance before you plan a visit.   Biscayne National Park (Things To Know)  Best Time to Visit  Late November to April  Address 9700 SW 328th Street, Sir Lancelot Jones Way, Homestead, FL 33033  Operating Hours  7:00 AM–5:30 PM, 7 days a week (except holidays) Size 172,971 acres Coral Reef Length  72,000 acres of the northernmost range of the Florida Reef Number of Visitors (in 2023) 571,242  Entrance Fee None Phone 305 230-1144 Alerts & Conditions  Updated regularly  Safety Concerns Mosquitoes and occasional storms Nearby Accommodation Facilities You can stay in tents and make the most of your camping experience. The camping spot is available on a first-come, first-served basis.  Otherwise, you can drive west for half an hour and find hotel chains in Homestead.  I know you can’t wait to have a slice of the national park ripe with outdoor adventure. So, let’s delve deeper into the water and have some kayaking fun and more!   Kayaking, Canoeing, And More! Exploring The Watery Wonderland Of The Biscayne National Park   95% of the Biscayne National Park has water. So, water activities and exploring the water ecosystem are the most amazing things about the place.   You can go canoeing on the open water across the coastal line and reach the stretches of mangroves. Further, you can explore the artificial islands by canoeing and kayaking.   However, to have the most amazing canoeing experience and paddle with the current, you must get a tide table for the visitor center first.   So, let’s start paddling and kayaking!  Jones Lagoon Eco-Adventure Clear Water Paddling  Fee: $109  Age Limit: 12+ for Shared Trips  Duration: 3.5 Hours  Get surrounded by the most amazing marine life during this clear water paddling trip. You will meet the sea turtles, Roseate Spoonbills, and baby sharks on your trip.   Kayakers also love the Jones Family Historic District and Lagoon because of its historic importance. It features on the National Register of Historic Places.  The Jones Family Historic District consists of Porgy Key and Totten Key. The Jones family stayed there during the 1800s and started growing limes and pineapples.   Also, in the early 20th century, they sold their property stretching over a whopping 277 acres and became millionaires. It was a rare incident then in this part of the world for an African American to have this fortune.   Debris Cleanups with Guided Jones Lagoon Paddle  Fee: $50  Age Limit: 12+  Duration: 6 Hours  How about enjoying the beauty and diversity of Biscayne National Park and contributing to its conservation simultaneously?   This debris cleanup and Jones Lagoon paddle trip involves cleaning the debris across the mangrove coastal line and enjoying a relaxing paddle through Jones Lagoon.  At the end of the trip, you will return to the Dante Fascell Visitor Center and unload the debris.   Kayak the Mangroves  Fee: $39  Age Limit: 6+ for Shared Trips  Duration: 1.5 Hours  The mangrove stretch at Biscayne National Park is home to many animals. It is also one of the longest bordering mangrove stretches on the left of the eastern shoreline of the United States.   So, it’s time to meet the tree crabs, fish, animals, and snakes residing in the mangroves. The best part of this tour is that it is partially guided.   The naturalist will guide you for the first half an hour, and from there, you can paddle on your own and take charge of how you want to enjoy the trip.   Sail, Paddle, And Snorkel At Biscayne National Park  Fee: $209  Age Limit: 8+ for Shared Trips  Duration: 6 Hours  This trip involves exploring through the mangrove forest, kayaking, and snorkeling. The trip starts from the Dante Fascell Visitor Center in Homestead.   Snorkel and Paddle  Fee: $209  Age Limit: 12+ for Shared Trips  Duration: 6 Hours  This snorkel and paddle trip at Biscayne National Park is the best to experience aquatic diversity. The rays, dolphins, and sea turtles  await to welcome you to their lives. Further, an encounter with the coral reef is going to be the best experience you can think of.   Also, if you are a birder, you cannot just miss the Roseate Spoonbills while padding. 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The sunken barge on this route stands as a remarkable piece of eulogy.   For the trip, you will start from Coconut Grove and  kayak to the bay to start paddling.   You Can’t Miss The Third Longest Coral Reef At The Biscayne National Park Biscayne National Park promises you a kaleidoscopic experience with the third-longest coral reef in the world. The living coral reef, with its rhythmic movements and embrace of the pork fish and nurse sharks, presents an unforgettable visual experience. The soft corals in the reef dance to the current and create movements.   It’s mesmerizing to know how the polyps make the most beautiful structures by collecting calcium from seawater. In some parts, the coral reef looks like the most vivacious flowers, and in other parts, it will appear like elk antlers or mountains.   On and around the reef, you will also come across the following creatures:  Sea fans  Sea whips  Bright sponges  Christmas tree worms  Fish, shrimps, crabs (They visit to eat the algae gathered on the coral reef.)  Overall, it’s a rainbow of colors with red, purple, orange, and green dominating the spectrum.   How To Visit Biscayne National Park?  You can visit the Dante Fascell Visitor Center of the Biscayne National Park from the US Highway 1 (from north and south) or the Florida Turnpike (from north).   Reaching The Biscayne National Park From North  From Florida Turnpike  First, choose exit 6.  Then, reach the exit ramp and take a left turn to continue moving south to SW 328th Street.   Now, take a left turn on the 328th Street.  Further, drive for four miles to reach the end of the road.  Find the park entrance on your left.  From The US Highway 1  You have to drive south toward Homestead, take SW 137th Avenue, and turn left. You will reach SW 328th Street after a five-mile drive. From here, you will have to take a left turn and drive for four miles. Once you get to the end of the road, you will find the park entrance on your left.   Reaching The Biscayne National Park From South  You can reach the Biscayne National Park from US Highway 1 while traveling from the south.   Then, drive north and reach Homestead. There, you take a right turn on SW 344th Street. Further, continue for four miles until the road near the Homestead Speedway takes a northern turn.   Next, reach the SW 328th Street and head east. Now, you will have to drive for four miles to reach the end of the road. The entrance of the Biscayne National Park will be on your left.   Fun Facts About The Biscayne National Park   The series of sandy, low-lying, and small islands here are known as keys.  Eliott Key is the largest key or island in the Biscayne National Park.  Boca Chita Key is the most popular island here. Also, it is known for its 65-foot lighthouse constructed in the 1930s.   See You There!  Biscayne National Park is a destination that will spoil you with choices. The kayaking and canoeing activities are there, and you can also take a deep dive to have a one-on-one with the fascinating marine life.   If you want more outdoor pursuits in the water, you can try swimming and fishing.   Further, the park does not disappoint wildlife lovers and tourists who love exploring history. The Jones Family Historic District at the park features on the National Register of Historic Places.   Also, the dolphins, birds, turtles, and fish are there to offer you the most amazing wildlife experience.   And the list is endless! The things to do and see at the Biscayne National Park! So, let’s quickly wrap up my guide and plan a visit to the park. See you there soon!   Biscayne National Park FAQ  What Is Biscayne National Park?  Biscayne National Park in Florida is one of the most visited National Parks in America. It is known for its diverse ecosystem and historical importance. Further, it has the third-largest coral reef in the world.   How Do I Access Biscayne National Park?  You can reach Biscayne National Park through US Highway 1 or the Florida Turnpike if you are driving from the north. If you are traveling from the south, you will have to take US Highway 1.  What Activities Can I Do at Biscayne National Park?  At Biscayne National Park, your outdoor pursuits are going to be endless. 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