This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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Amazing Things To Do At Yosemite National Park | Action Tour Guide

BY  Sibashree Oct 28, 2024

Yosemite National Park comes with great news for the explorers. The park has ended its reservation season early in 2024. So, for the rest of the year, you can enjoy a drive through the park without reservation.  In a social media post, Yosemite National Park authority has mentioned “ending the 2024 reservation season after this weekend (October 13)."  With no stress about getting a reservation, Yosemite National Park will surely be the destination for trekkers and wildlife lovers. However, before you plan a trip to the park, you must have a detailed idea of what to do there.  Best Things To Do At Yosemite National Park Yosemite National Park allows you to explore many activities, from camping to hiking. Therefore, setting the itinerary right can be a little taxing, with many options available.  So, here, I will discuss the outdoor pursuits in the park, with special emphasis on hiking, wildlife exploration, and stargazing.  Yosemite National Park is a UNESCO World Heritage Site, inscribed in 1984.  Hiking In Yosemite National Park This park has more than 750 miles of hiking trails. 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The Best Museums In Austin For Every Interest And Age Group

BY  sagnika Mar 30, 2024

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Learn About the Exciting Things to Do in Bowral 

BY  Aritra Bose Mar 27, 2025

Are you planning to visit Bowral Southern Highlands NSW next month? Have you identified the places that you want to visit? Read the article to get an idea about the town, its high altitude and how the flora and fauna are beautiful on display.   Let's not forget the art and creative culture of the area which you can further check out from the exhibitions and museums. With vibrant colors all around, be it for flowers or leaves, you should visit Bowral to make memories of a lifetime.   One of the exotic places to travel, Bowral will make you an outdoor person if you are not one already. There are also several places where you can visit that will encourage your passion for photography.   Learn About the Exciting Things to Do in Bowral   There are plenty of things to do whether with family or with friends or solo. You have to spend some time in Bowral because it will make sure you experience the diverse outdoors. 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What's more, you get to learn the scientific name of the plants as they are labeled on the display.   Bradman Museum & International Cricket Hall of Fame   https://www.instagram.com/p/CcCtcYeNeFE/?locale=en_US%2Cen_GB%2Cen_US%2Cen_GB%2Cen_US%2Cen_GB%2Cen_US%2Cen_GB&hl=am-et If you are a cricket fan, you must visit this museum as it honors the legendary Sir Donald Bradman. He was a Bowral local, as his family moved to Bowral two years after his birth. He has made huge in the cricket world inspiring many others after learning locally.   The entrance fee to visit the museum is $30 for adults, $16.50 for children between 5 to 15 years old! The museum displays state of the art high tech encapsulating the history of cricket. Cricket is then promoted to be a sporting and cultural force across the Bowral community.   Bowral Lookout   There are several surrounding gardens of the town so, if you go for a panoramic view, this is it for you. 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There is artistic expression along with sculpted grounds creating a perfect place for you to visit the historical place and appreciate it. With an elegant Victorian Italianate homestead, Redford Park Bowral is perfect for your visit.   Mary Poppins Statue   I am sure you know who Mary Poppins is and would love to visit the unique landmark which is in Bowral. But why is there a statue of her in Bowral? The author Pamela L. Travers, whose real name is Helen Lyndon Goff spent some time in Bowral during her childhood.   It was to commemorate the author who is the creator of Mary Poppins, the statue has been created. Additionally, it was during the sesquicentenary of Bowral that the statue was unveiled in 2013. It was all about commemorating a century of the author’s spending time in town.   Dirty Janes Bowral   If you want to go shopping in the Southern Highlands, this is the perfect place for you. The vintage shoppers will have a playdate here, in the heart of the town as there are 85 unique vintage sellers offering their art.   In the form of unique antique homewares, furniture, architectural elements such as quality and vintage objects both inside and for the garden, you can shop your heart out. The decor will rise a level higher with the inspiration from Jane Austen’s era and art.   Visit the emporium which displays antiques along with various collectibles. There are always fresh stocks as the seller updates them personally every day. You will experience these exhibits and make memories effectively.   Bowral Art Gallery   https://www.instagram.com/p/DDvDWqbzlA7/?img_index=5 If you are an art lover, the Bowral Art Gallery offers beautiful exhibits, and it has been going on since 1950. The exhibitions from the gallery reflect the history of the Southern Highlands presenting the beauty of the people and the culture.   A hub for art and creativity, the Bowral & District Art Society (BDAS) runs the gallery. They offer workshops, membership, and exhibitions to all. You can visit the place from 10 am to 4 pm. The admission fees inside the gallery are completely free.   Wrapping Up!   In conclusion, Bowral is worth visiting hence, the things to do in Bowral will make your life a good place for vacation. There are a lot of activities which you can do during your visit to the Southern Highlands. The place is not just a vacation spot but also the manor houses and estates, quite beautiful to check out.   Comment below on what you think are some of the things to do that I have missed in the above list. You can also mention if you feel some of the activities are not as fun or cool to do.  Also read Top 10 Most Popular Paraguay Food That You Must Try. 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