This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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READ MORE museums in savannah

Time Travelers’ Haven: Savannah’s Top Museums and your Itinerary for 2024!

BY  Ankita Mar 22, 2024

Savannah, Georgia, is a city that has something for everyone. Whether you are a history buff, an art lover, a nature enthusiast, or a foodie, you will find plenty of attractions and activities to enjoy in this charming Southern destination. But if you are looking for a unique way to experience Savannah, why not visit some of its amazing museums? Museums in Savannah are not just boring buildings filled with dusty artifacts. They are vibrant and interactive spaces that showcase the rich and diverse culture, history, and creativity of the city and its people. From colonial times to the present day, from fine art to folk art, from military history to maritime history, you will find museums in Savannah that cater to your interests and curiosity. Top Museums in Savannah That You Must Visit in 2024! There is something magical about museums. It is a testament to the fact that humanity has lived and thrived. Most importantly, it is a celebration of all the struggles that have made us who we are. It is a place where time stops for a little. Or we are sent back in time. I love going to museums, and that is why I feel glad to be able to list some of the best museums that I went to during my stay in Savannah. In this article, I will introduce you to the 15 best museums in Savannah that you should not miss on your next trip. I am also going to give you some tips on planning your itinerary and making the most of your time in this beautiful city. So, get ready to travel back in time and explore Savannah's top museums! Here are the best museums in Savannah that you MUST visit while you are in the city: 1. Savannah History Museum If you want to learn about the history of Savannah from its founding in 1733 to the present day, the Savannah History Museum is the place to go. 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If you have kids, they will love the ArtZeum, an interactive gallery that encourages creativity and exploration. 3. Savannah Museum of Art The Savannah Museum of Art is another branch of the Telfair Museums, located in the historic Telfair Academy, a former mansion built in 1819. The museum displays a collection of American and European art from the 19th and 20th centuries, including works by impressionists, realists, and abstract artists. You can also admire the elegant architecture and furnishings of the building, which was designed by William Jay, one of the first professionally trained architects in America.  4. Georgia State Railroad Museum If you are a fan of trains, you will love the Georgia State Railroad Museum, which is located in the former Central of Georgia Railway Savannah Shops and Terminal Facilities. The museum is a National Historic Landmark and features the largest collection of historic railroad structures in the country. 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The museum features permanent and temporary exhibitions of various media, such as painting, sculpture, photography, fashion, and film. You can also attend lectures, screenings, and performances at the museum. 8. Savannah Children's Museum The Savannah Children's Museum is a fun and educational place for kids of all ages. The museum is located in the old Central of Georgia Railway Carpentry Shop, which was transformed into an outdoor playground with over a dozen exhibits and activities. Kids can explore, create, and learn through interactive stations, such as the sensory garden, the maze, the climbing wall, the water pump, and the giant Lego blocks. The museum also offers programs and events for families, such as storytime, crafts, and festivals. 9. Ralph Mark Gilbert Civil Rights Museum The Ralph Mark Gilbert Civil Rights Museum is a museum that honors the legacy of the civil rights movement in Savannah and beyond. The museum is named after Dr. Ralph Mark Gilbert, who was the leader of the NAACP in Savannah and a key figure in the desegregation of the city. The museum features exhibits that chronicle the history of the struggle for racial equality and social justice, from slavery to the present day. You can see photographs, documents, artifacts, and videos that depict the events and people that shaped the movement, such as the sit-ins, the marches, the boycotts, and the leaders. 10. Webb Military Museum The Webb Military Museum is a museum that displays a private collection of military memorabilia from the American Civil War to the present day. The museum is owned and operated by Gary Webb, a retired military officer and avid collector. The museum features uniforms, medals, weapons, flags, helmets, and other items that belonged to soldiers, sailors, airmen, and marines from various wars and conflicts. You can also see personal stories and letters from the men and women who served their country. 11. American Prohibition Museum The American Prohibition Museum is a museum that takes you back to the era of the 18th Amendment, which banned the production, sale, and consumption of alcohol in the United States from 1920 to 1933. The museum features interactive exhibits, wax figures, and artifacts that tell the story of the prohibition, from the temperance movement to the speakeasies, from the bootleggers to the gangsters, from the flappers to the lawmen. You can also visit the speakeasy bar, where you can enjoy a drink and listen to live music. 12. Savannah African Art Museum The Savannah African Art Museum is a museum that showcases a collection of over 1,000 pieces of African art, representing 22 countries and over 130 cultures. The museum is located in a former Catholic convent and school, which was renovated and decorated with African motifs. The museum displays sculptures, masks, textiles, jewelry, and other objects that reflect the diversity and beauty of African art and culture. You can also learn about the history, meaning, and symbolism of each piece from the knowledgeable docents. 13. Massie Heritage Center The Massie Heritage Center is a museum and educational center that preserves and interprets the history and architecture of Savannah. The center is located in the former Massie School, which was built in 1856 and is the oldest public-school building in Georgia. The center features exhibits and programs that explore various aspects of Savannah's heritage, such as the colonial era, the Victorian era, the civil rights era, and the urban renewal era. You can also see models and maps of the city, as well as a restored classroom from the 19th century. 14. Mighty Eighth Air Force Museum The Mighty Eighth Air Force Museum is a museum that honors the men and women of the Eighth Air Force, which was one of the largest and most powerful air forces in history. The museum is located near the Savannah/Hilton Head International Airport, where the Eighth Air Force was activated in 1942. The museum features exhibits, artifacts, and aircraft that tell the story of the brave and heroic missions of the Eighth Air Force during World War II, the Cold War, and beyond. You can also see the B-17 Flying Fortress, the B-24 Liberator, the P-51 Mustang, and other planes that flew in the skies of Europe and Asia. 15. Wormsloe Historic Site The Wormsloe Historic Site is a museum and park that preserves the estate of Noble Jones, one of the original settlers of Georgia and a close associate of James Oglethorpe, the founder of Savannah. 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Savannah will also host some major events and conferences, such as the G20 Summit, the World Economic Forum, and the Savannah Film Festival. Wrapping It Up! Savannah is a city that is rich in history, culture, and creativity. It is also a city that has some of the best museums in the country, which will take you on a journey through time and space. Whether you are interested in art, history, nature, or anything in between, you will find museums in Savannah that will satisfy your curiosity and inspire your imagination. If you wanted to know about eth best museums in Savannah, I hope that this blog has been of help to you. If there are any other queries related to the same, please feel free to let me know. All that you need to do is scroll down till you reach the bottom of the page. Then leave your comments and queries in the box below. And I will be there to answer them all for you! Read Also: Atlanta To Savannah: A Scenic Road Trip Adventure That You Can’t Miss! 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READ MORE Work Abroad Programs

Your Shortcut to Top-Rated Work Abroad Programs 

BY  Sibashree Nov 11, 2025

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READ MORE Flight Cancellation Compensation

Do You Qualify For Cancelled Flight Compensation On Connecting Flights?

BY  Sibashree Sep 17, 2025

Flight disruptions can be stressful, especially when your travel plans involve multiple connections. If you’re traveling within, to, or from Europe, you may be entitled to Cancelled Flight Compensation under EU Regulation 261/2004.  This regulation ensures that passengers receive financial protection when flights are cancelled, delayed, or overbooked, including scenarios involving connecting flights. Understanding your rights can help you claim compensation effectively and reduce travel-related stress. Understanding EU Regulation 261/2004 For Flight Cancellation Compensation Issued on 11th February 2004 and implemented on 17th February 2025, EU Regulation 261/2004 has clear directives about the flight cancellation compensation rights.  Furthermore, this regulation is applicable to the following airline services.  Flights departing from an EU airport, regardless of the airline. Flights arriving at an EU airport operated by an EU-based airline. This regulation ensures passengers are entitled to compensation if flights are cancelled without adequate notice or rerouting options. The amount of compensation generally depends on the flight distance and the delay caused by the cancellation. Eligibility For Cancelled Flight Compensation On Connecting Flights Have a look at the table below to understand the complex compensation norms for connecting flights. Eligibility CriteriaDetails Single Booking Requirement• Applicable when all flights are booked on a single ticket.• Separate bookings may reduce your rights. Arrival Delays• You can get the compensation if the cancellation leads to a delay of 3 hours or more to reach your final destination. Airline ResponsibilityIf the cancellation happens due to• Technical Problems• Staffing Issues Key Passenger Rights To Know Passengers affected by a cancelled connecting flight are entitled to: Reimbursement of the ticket cost or rerouting to the final destination. Meals, refreshments, and accommodation if delays require overnight stays. Compensation ranging from €250 to €600, depending on the flight distance and delay duration. Moreover, you seek help from platforms such as Skycop to simplify your flight cancellation compensation claims.  Am I Eligible For Flight Cancellation Compensation Under Extraordinary Circumstances? No, you are not eligible to get flight cancellation compensation from your airline under extraordinary situations. Here, the extraordinary circumstances refer to situations that are beyond the grasp of the airline authorities.  1. Extreme Weather Conditions And Natural Disasters  For example, if the weather conditions worsen or there is a sudden natural disaster like a typhoon, a tsunami, or tornadoes, any airline will not be able to offer service. In some cases, these natural disasters can completely ruin the infrastructure of the airports.  2. 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This is a humanitarian crisis and of course, you cannot hold your airline responsible for these heinous acts.  Having said that, extraordinary situations do not mean that you will not get any help from the airline. The airline will assist you by rerouting your journey by arranging another flight or any other suitable mode of transportation.  Moreover, if you decide not to travel due to the delay or cancellation of a flight, the airline must provide you with a refund.  Will I Get Compensation From My Airline If I Get Late At Work? Your flight is delayed and cancelled, and you are supposed to join a new company or resume office after a break. You can hold the airline responsible for the same, but the compensation scenario is not so easy.  Let me explain! The airline will, of course, offer you a refund or compensation for the flight delay or cancellation according to the EU Regulation 261/2004. However, you will not get any compensation for the loss of pay.  Practically, there is no legal protection or measure to demand compensation for the loss of pay. It is your duty to negotiate with the employer and check whether you can manage a paid leave or a leave without pay.  For the new joinees, you can always convince the HR by explaining your situation and requesting to defer your joining date.  Are Technical Problems Of A Flight An Extraordinary Situation? No, according to the Court of Justice of the European Union, a flight delay or cancellation caused by technical problems does not fall under extraordinary circumstances. So, you are eligible for compensation for a cancelled flight under these scenarios.  However, if there is a manufacturing defect and your airline identifies and cancels your flight, you cannot hold them responsible for a delay or cancellation. However, even in these scenarios, your airline will have to pay a refund for your ticket or arrange an alternative flight or any other mode of transportation.  Know Your Flight Cancellation Compensation Rights And Make Claims  So, before boarding a flight or even before booking one, you must be aware of your rights. This is crucial, as often, despite valid claims, the airline companies procrastinate and they assure you to revert within a specific time, but they never do.  Furthermore, many airlines look for unofficial settlements, convincing you to receive compensation that is less than the provisions in the 261/2004 regulations.  So, if there is a flight delay or cancellation, follow this step-by-step guide to make your claim.  Contact the Airline• Inform them about the delay or cancellation.• Discuss options such as rerouting, refunds, and compensationDetermining the Final Arrival Time• Assess the hours of delay you are facing due to the flight cancellation. • Your compensation will depend on the hours of delay you are facing in reaching your destination. Making a Claim• Finally, it’s time to submit your claim.  Read Also: How To Enjoy Your Journey After You Book Flight Tickets From Canada To India? How Can You Avoid Travel Stress? Is Travel Anxiety Normal? A First-Hand Experience Of Taking A Red Eye Flight!