This Is What I Felt About Aruba Airlines!

Aug 19, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Have you ever traveled to Aruba? What do you think about Aruba Airlines, the sole Airline working in the country? I was hoping you could read the article to learn about my experience with the Airline and highlight the benefits and the shortcomings.

Mr. Onno J. Swart founded the Flag Carrier. In 2010, charter operations were launched by the Airline by using the seven-seat Piper PA-31 Navajo. Further, in 2012, the Airline acquired exposure leading to an upgrade of its jet aircraft operations.

They operated with two Airbus A320 twin-engined with a capacity of 150 seats. They started covering places such as Venezuela, Panama, Santo Domingo, and Curacao; however, the last two destinations were later suspended.

Along the journey of Aruba Airlines, you can observe that the carrier started pretty well; however, later, the company faced issues with operations and maintenance.

This Is What I Felt About Aruba Airlines!

About Aruba Airlines
Image Source: aeropuertobaq.com

Aruba Airlines is a flag carrier founded in 2006 and acts as the sole Airline in Aruba. When it was first launched, it provided services such as charter and scheduled air transport to almost 13 destinations worldwide.

When I boarded one such flight, Bombardier CRJ200, which was leased from Voyageur Airways, I realized that it was spacious and comfortable; hence, there were fewer issues with the seating arrangement. Yet, I have needed help with operations and services.

I will be sharing my experience regarding the benefits and the shortcomings of the Airline. I will explain why I feel about Aruba Airlines the way I do and how the future will pan out!

Benefits Of Flying In Aruba Airlines

Benefits Of Flying In Aruba Airlines
Image Source: luchtvaartnieuws.nl

According to the official website of the Airline, www.arubaairlines.com, the flights will be suspended from 6 August due to the sanitary measures taken by the Curacao government. There are diverse features that are efficient for their customers.

Great Deals

There are significant deals and offers when customers book their flights. You can exceed different services such as charter, seasonal, and hub, based on which you can access the flights run by Aruba Airlines.

Expert Guidance

You get information regarding the flights’ countries, cities, and airports from which the flights operate. The fleet size of the Airline includes 2 aircraft, where currently only 1 is functioning for Sunair.

Price Match

The prices of the tickets are all mentioned on the official websites, and so are the additional fees. On the website, it is very clear that many of the flights are not functioning, including Bombardier CRJ200.

Easy Cancellation

Due to the self-service options, you can easily cancel the flights based on your convenience and requirements. The services that are informed online are mostly easy to deal with. For one, I didn’t face any issues while booking the tickets.

Disadvantages Of Flying In Aruba Airlines

Disadvantages Of Flying In Aruba Airlines
Image Source: www.planepictures.net

Significant complaints against Aruba Airlines regarding their services and customer support have occurred. They do not have well-maintained schedules for the flights leading to serious flight delays.

Half of the time, the staff must learn what is happening, which has been quite frustrating for passengers.  

No Coordination Between Staff

The staff needs to be more coordinated, and they need to inform the passengers regarding delayed flights or canceled flights.

Food And Beverages

The quality of drinks and food could be better, and apart from that, the prices are not at all affordable.

Customer Service

Customer service or support could be more efficient. The issues with asking for customer service lead to further problems and confusion for passengers.

Reviews About Aruba Airlines

Reviews About Aruba Airlines
Image Source: media.versionfinal.com.ve

According to Tripadvisor, Aruba Airlines has been rated as 2.5 out of 5 based on 129 reviews. The Airline has been complimented about cleanliness and boarding, as some reviews are quite positive about how efficient the staff was regarding the boarding experience.

People are neutral regarding the value of money when booking Aruba Airlines! I am also on the line regarding the prices of the tickets; sometimes, they were expensive, while at times, they were affordable.

The Airline has also not been dedicated enough to its services. My flight was late, and I have found similarities in the experience of many other travelers who should have been notified before the change of time of the flight or their delays.

However, based on most of the reviews, the experience of many fliers has been negative, which justifies their dissatisfaction with the Airline. After the COVID-19 pandemic, the services have further deteriorated.

One such review by Angela Nijhuizen highlights the terrible customer service and support by Aruba Airlines in her comments.

My flight to Las piedras has been cancelled due to closing of Venezuela airspace. After 4 years of contact, begging, sending mail from 2019 march till march 2023 I decided to give up on them. If this airline is going to fly again. Please NEVER EVER fly with this crap. Bad…

Another negative review that further confirms the dissatisfaction of the travelers is made by Angel Garcia, who traveled in January 2022.

This airline who has sold tickets in cuba for thousands of dollars to either Managua, Nicaragua or Georgetown, Guyana , has suspended all flights from cuba and also has shut down their customer service number to any of those who wants to claim their money back , leaving…

A review that acts as a nail in the coffin for Aruba Airlines is done by STZ01, where the traveler was completely frustrated with the cancellation of their flight. I could relate to this frustration, especially because the same thing happened to both of us.

We were informed of the cancellation after we reached the airport. It confirms the need for more professionalism and the communication gap.

My flight was cancelled and I wa snotified when I reached the airport – no previous call/communication. I was promised a refund and six months later am still waiting for this to happen! My advise is to stay away from this airline by all means…

Another review compared the Airline to the plague as the traveler had one of the worst experiences. They also wanted more customer service from the airlines.

Aruba Airlines changed my Curacao to Aruba flight time substantially so I reached out to their Refund Department on February 8th to cancel the flight completely and obtain a full refund. I never heard back from them. I called their Customer Service line twice but was hung up on…

Conclusion

After reading this article, you will understand that there have been considerable service and customer support issues. In my flight experience, this was one of the most haphazard experiences that was completely coordinated, and most of it will be blamed on the company.

Apart from what I felt, I have also highlighted significant reviews by people who have booked tickets with Aruba Airlines. After you read them, you clearly understand why people are unsatisfied with the airline’s services.

Comment below about some of the features that must be present in the airline according to you!

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Sagnika Sinha is a content writer who is passionate about writing travel vlogs, entertainment and celebrity articles and literature-based pieces. With a 4 years experience in teaching, she loves reading books. A procrastinator by nature, she loves travelling, listening to music, planting and gardening.

One response to “This Is What I Felt About Aruba Airlines!”

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It is a perfect spot to share holidays as well as weekends with your hiking partners. Some of the tallest mountains are situated in East Kenya. Kulal The mountain Kulal is identified as a biosphere reserve with lava fields, and the origin of the mountain is a volcano. The moisture in the biosphere leads to rain as well as mist, providing hydrological services to the people in northern Kenya. The mountain is located in the middle of East Africa, with steep slopes while deep canyons go across the mountain. It is also one of the driest places in Africa. There are forests across the mountain, a habitat for black rhinoceroses and elephants. Marsabit Mount Marsabit is surrounded by Mt. Marsabit National Park and Reserve, with a height of 1703 meters above sea level. The mountain has many craters, while the hills around it highlight the mountain. Across the mountain are many low-lying arid plains with elliptical shapes 70 km long on the northeast-southwest as well as 45 km wide on the northeast-southwest. The mountain comprises weathered lava flow. Mogila Mogila is one of the mountains of Kenya with a height of 1698 meters. A local relief of 300 meters, steep slopes, and a small summit area characterize the mountain. Moreover, it is located in the Turkana, creating the Great Dividing Range. Namanga Hills The mountain is in the southern part of Kenya. It is located on the borders of Tanzania, with the highest point being 2548 meters. The Great Rift Valley has four peaks: Suswa, Paka, Namarunu, and Menengai. The hills have a collection of hyenas, zebras, ostriches, as well as Antelopes. Cultural Relations Of The Mountains Of Kenya According to the Kikuyu tribe, they say the local Kikuyu god, N'gai resides at the summit of Mount Kenya. Mount Kenya is one such place that the local cultures worship. They consider these mountains the home of spirits as well as gods. Mount Kenya is a spiritual mountain, as the local communities think of it as the residence of God. Ethiopians also consider it the home of God and revered in its presence. The belief gains further confirmation because of the snow at the top of the mountain. The mountain is very close to the equator. Hence, it is quite surprising that there is snowfall at the top. There are thick forests around the mountain, and initially, the military dug the woods to flush the Maumau freedom fighters. According to the traditional version of Mount Kenya in Kikuyu, a star fell on the ground with a bang and formed the mountain. The mountain has volcanic ashes and oozing magma which forms the Kenyte. Mount Longonot has its Masai name, "Oloonong'ot," meaning "mountain with many spurs." The mountains are important as well as are traditional sites for worship by the local populations. Some vow in the mountain's name, while some send prayers based on cultural traditions. Both visitors and the natives join in collaborative activities such as mountain climbing and hiking. What Are The Major Mountains In Kenya?  Kenya is home to several notable mountains, the most famous being Mount Kenya, Mount Elgon, and the Aberdare Range. Among these, Mount Kenya is the highest and most iconic mountain in the country.   Other important highland areas include the Mau Escarpment, Cherangani Hills, and Ngong Hills, which contribute significantly to Kenya’s geography, climate, and biodiversity.  What Is Mount Kenya And Why Is It Famous?  Mount Kenya is the highest mountain in Kenya and the second-highest peak in Africa, standing at approximately 5,199 meters (17,057 feet) above sea level.   It is famous for its dramatic peaks, permanent glaciers (though shrinking), alpine vegetation zones, and spiritual significance to local communities.  Mount Kenya is also a UNESCO World Heritage Site, recognized for its unique ecosystems, scenic beauty, and ecological importance.  Are Kenya’s Mountains Safe For Tourists?  Yes, Kenya’s mountain regions are generally safe for tourists, especially within national parks and guided groups. Safety improves with:  Proper planning  Licensed guides  Weather awareness  Altitude acclimatization  Like all outdoor adventures, caution and preparation are key.  What Are The Main Peaks Of Mount Kenya?  Mount Kenya has three primary peaks:  Batian (5,199 m) – The highest and technically most challenging peak  Nelion (5,188 m) – Slightly lower, also requiring technical climbing skills  Point Lenana (4,985 m) – The most accessible peak, popular with trekkers  Point Lenana is often climbed by hikers without technical mountaineering experience, making it the most visited summit.  What Is The Aberdare Range?  The Aberdare Range is a mountain range located in central Kenya, north of Nairobi. Unlike Mount Kenya and Mount Elgon, it is not volcanic but consists of folded mountains.  The Aberdares are known for:  Dense forests  Moorlands  Waterfalls  Wildlife, including elephants and leopards  The range forms part of the Aberdare National Park, a key conservation area. Are The Mountains Of Kenya A Cult? The high places in Kenya, especially mountains with snow caps, high mountain ranges, and island mountains, are cults. There are psychological roots of the communities who believe that mountains act as a heavenly ladder. Besides the spiritual connection for the community, mountains are also helpful natural elements for humans as they bring rain, while they also have volcanoes. Volcanoes have a fiery side to them, representing the element of earth. According to the myths based on the world's origin, mountains are the first natural element from ancient water. The indigenous people believe mountains are a great phenomenon of the earth, symbolizing cosmic connection. The local communities consider the mountains as shrines or altars for the Gods and worship them. For example, people in Africa often blame an earth deity when there is an earthquake. They also consider snakes to be culprits, a belief that their cult teaches in the cultural practices of Africa. FAQs   Here are some frequently asked questions and answers about the mountains of Kenya.  1. Is Mount Kenya A Volcano?  Yes, Mount Kenya is an extinct stratovolcano. It was formed millions of years ago through volcanic activity.  Over time, erosion removed much of the volcanic cone, leaving behind the rugged peaks seen today. Although extinct, the mountain still plays a critical role in water catchment and climate regulation in the region.  2. Are The Mountains Of Kenya Suitable For Hiking And Trekking?  Yes, Kenya’s mountains offer excellent opportunities for hiking, trekking, and mountaineering, catering to various skill levels: • Beginner to intermediate hikers: Point Lenana (Mount Kenya), Aberdare trails • Experienced climbers: Batian and Nelion peaks • Leisure trekkers: Mount Elgon’s gentle slopes Guides are recommended, especially for high-altitude or protected areas.  3. What Is The Best Time To Visit The Mountains Of Kenya?  The best time to visit Kenya’s mountains is during the dry seasons: • January to March • July to October These months offer clearer skies, better trail conditions, and safer climbing environments. The rainy seasons (April–June and November) can make trails slippery and challenging. 4. What Types Of Vegetation Are Found On Kenya’s Mountains?  Kenya’s mountains feature distinct vegetation zones based on altitude: • Lower slopes: Forests and farmland • Mid-altitude: Bamboo forests and montane forests • Higher zones: Moorlands, giant lobelias, and senecios • Upper alpine zone: Sparse vegetation, rock, and ice This vertical diversity makes Kenya’s mountains biologically rich. 5. Are Kenya’s Mountains Important For Wildlife?  Yes, the mountains of Kenya are vital wildlife habitats. Species commonly found include: • Elephants and buffaloes (lower slopes) • Leopards and hyenas • Rare bird species • Endemic plants and insects Protected areas like Mount Kenya National Park and Aberdare National Park help conserve this biodiversity.  6. How Difficult Is It To Climb Mount Kenya?  Climbing Mount Kenya varies in difficulty depending on the peak: • Point Lenana: Moderate difficulty; suitable for fit hikers • Batian and Nelion: Technical climbs requiring mountaineering skills, ropes, and guides Acclimatization is essential due to altitude. 7. Do I Need A Guide To Climb Kenya’s Mountains?  While not always legally required, hiring a licensed local guide is strongly recommended. Guides provide: • Navigation assistance • Safety support • Local knowledge • Emergency preparedness For technical climbs, guides are essential. 8. Can Beginners Hike In The Mountains Of Kenya?  Yes. Many routes are suitable for beginners, particularly: • Lower Mount Kenya trails • Aberdare forest hikes • Mount Elgon trekking paths Basic fitness and preparation are usually sufficient.  Conclusion Did you notice something unique about the mountains of Kenya? Most of these mountains have physical features giving an Alpine appearance. There are many ridges across the mountains, giving it a ragged nature. So now you know about the beauty of the mountains, especially when it comes to the cultural aspect of it. People worshiping mountains is one tradition that integrates respect and protection of the natural elements. People from different cultures in Kenya believe in spirituality and offer prayers to the mountains. Let us know in the comments below if you see any culture where people worship mountains too!