How AI Is Revolutionizing Member Engagement In Corporate Travel: Enhancing Interaction And Personalization

I was going through a recent report of Ernst & Young (EY). It was about how generative AI is changing the tourism industry. 

The report features data from the recent WiT Singapore conference. It said that around 60% of the travelers from the Asia Pacific use AI tools to research and book travel destinations. 

Furthermore, many airlines, hotel chains, and travel booking platforms are using AI for better data management, analysis, and revenue management. Moreover, the use of AI is offering a customized experience with UX (user experience) highlights, such as voice-based interfaces and personalized itineraries. 

Thanks to these efficient virtual assistants, the ease of travel booking and personalization of itineraries, AI is also improving member engagement in corporate travel. There is a reason why names such as Kayak, United Airlines, and Concur Travel are using AI for travel booking, information updates, and more. 

Hi, in today’s blog, we will talk about the role of AI in member engagement in corporate travel.  

Why Is AI In Member Engagement Crucial For Corporate Travel? 

From creating a personalized visual identity with an efficient profile picture-making tool, such as PFP maker, to offering real-time support and updates, AI is boosting member engagement in corporate travel. 

1. Real-Time Travel Updates

Chatbots and virtual assistants are changing the way we used to follow up on our travel bookings and itineraries. They offer real-time support and updates. 

Furthermore, a travel booking platform with AI uses predictive analytics to enhance your booking choices. Also, the automated expense reporting eliminates all paperwork.

In addition, an AI-powered fraud detection mechanism helps to identify unauthorized expenses. Thus, it ensures compliance with corporate travel policies. 

2. Data Analysis To Avoid Delays And Disruptions  

The machine learning algorithms of a travel booking or management system can identify cost-saving opportunities by analyzing large amounts of data. 

Furthermore, machine learning boosts member engagement by identifying preferred travel modes and patterns. Also, machine learning keeps you informed about anticipated delays, suggesting alternative routes and the best flight and hotel options in this scenario. 

Thus, AI accomplishes two tasks at once. It boosts the operational efficiency of the travel organizer and improves the experience of the traveler. 

3. Personalized Travel Recommendations 

We all have our travel preferences. AI analyzes the data and our travel search patterns to create personalized travel recommendations. AI also takes cues from the previous booking and specific corporate travel policies of a company. 

Thus, AI helps save time on the process of finding and booking hotels, airlines, or trains. Moreover, AI improves employee satisfaction with cost-effectiveness. So, the employer and the employee are both in a win-win situation. 

4. The Use Of AI Makes Travel More Sustainable 

Did you know that AI can analyze carbon footprint? By analyzing carbon footprint, AI offers recommendations for environmentally friendly travel choices. Thus, it supports corporates to achieve their specific CSR goals. 

Also, companies can use these AI insights to optimize their travel budget and reduce environmental impact to make their travel experience more efficient. 

5. Policy Enforcement 

Every business has a policy or a set of guidelines regarding corporate travel. AI can assess those policies, and it considers the same policies for completing travel booking and management. 

In other words, an AI-integrated system ensures that the booking agrees with the specific corporate travel policies. This is effective for compliance and cost-effectiveness. 

However, this compliance is not just limited to the policies of a specific company. An AI system knows the changing policies, travel advisories, latest occurrences, and announcements of a place. 

Also, there can be wildlife conservation norms or sustainable tourism guidelines. Breaking any of these can lead to severe legal implications. 

When you are choosing a particular place, AI will share all these updates so that your travel experience is hassle-free. 

What Are The Drawbacks Of Using AI In Member Engagement For Corporate Travel? 

I have already mentioned that data assessment and analytics are important aspects of the use of AI in corporate travel management. However, what if the data is incorrect? In reality, there have been instances where incorrect data has put the traveler and the travel company in a spot. 

In this context, I must share the example of the Air Canada case in 2022. Jake Moffatt, a passenger, was assured by the chatbot that if he booked a full-fare flight for his grandmother’s funeral, he would be eligible to get a bereavement fare once the trip was over. 

However, the claim was wrong and Air Canada refused to pay the bereavement fee. So, Jake Moffatt took the legal way. 

Despite Air Canada trying to defend its position and establish the chatbot as a separate legal entity, the British Columbia Civil Resolution Tribunal held Air Canada accountable for the false dissemination of information. 

So, Moffatt got a compensation of $812.02 from Air Canada. The BBC has also quoted the written response of the tribunal member, Christopher Rivers. 

It should be obvious to Air Canada that it is responsible for all the information on its website. It makes no difference whether the information comes from a static page or a chatbot.” 

This incident highlights how any information mistake or “customer hallucination” caused by AI tools will make the concerned company accountable. 

Good Data Hygiene And Avoiding Silos: The Future Of Using AI In Corporate Travel Management 

A corporate travel booking or management company needs to be particular about good data hygiene. That is why you have to ensure that duplicates are eliminated, formats are standardized, and formatting is accurate. 

When the data is well-structured and clean, a travel management company can offer the best and most accurate travel policies, cost forecasts, and a better travel experience. 

Data silos are another challenge in using AI in corporate .. The problem occurs when data is kept in disconnected and separate stores. When data is fragmented, AI cannot offer a comprehensive view of anything. 

So, the spending estimates and travel patterns will eventually go wrong. So, the use or incorporation of data needs to be integrated for a comprehensive result of the search or query of a traveler.

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Brighton Bliss: Crafting Your Perfect Coastal Getaway Itinerary

BY  Abdul Aziz Nov 22, 2023

Brighton is a unique and entertaining city located on the UK's South Coast. For both residents and visitors from abroad, this location is highly accessible as it's just a brief train ride from London. Brighton also gained a lot of popularity in this way. Expect to find independent and distinctive stores along quaint, winding streets when you come, adding to the unique atmosphere that this beautiful city has to offer. Along with those annoying seagulls, there's a lovely pebble-lined beach somewhere down the shore. A fantastic way to spend your time off is to spend a weekend in Brighton. Everyone can find something to suit their personality among the many activities available. We've drawn up the ideal weekend in Brighton itinerary so you can make sure you visit the popular sites. We have listed it in a deliberate order because there is so much to do in the beach town. Here are all the fun things to do in Brighton. Things To Do In Brighton britannica.com We don't blame you if you're planning out your itinerary for Brighton! Brighton is a great place to visit, whether you're only going to be there for a day or longer. The eccentric coastal city of Brighton is very well-liked by visitors from the UK and other countries. Given the city's stunning Victorian and Georgian architecture, captivating beach, mouthwatering cuisine, and exciting nightlife, it comes as no surprise that Londoners, in particular, flock to the area in large numbers throughout the summer. Things To Do In Brighton: Brighton Palace Pier cntraveler.com The best thing to do in Brighton is to visit Brighton Palace Pier. With a length of 525 meters and a founding date of 1899, it is THE most visited tourist destination in the city. This is the perfect beach retreat you've always envisioned, complete with candy floss and churro stands, rides, and caricature artists. 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READ MORE Managing Utility Bills And Services During Moves And Extended Travel

Managing Utility Bills And Services During Moves And Extended Travel

BY  Nabamita Feb 13, 2024

Before packing your first box, make sure to notify your utility and service providers of your move date and new address. This includes essential services like gas, electricity, water, internet, phone, and cable or satellite TV. Notifying them in advance ensures you receive a final bill for service at your old address so you can pay any remaining balance. Provide the exact date the service should stop and your new address where the service should start. Also give them a forwarding address for the final bill, which may come later. Taking these proactive notification steps alleviates headaches from missed bills or payments during a busy move. Avoid Bill Surprises While On The Go Constantly traveling or relocating for extended periods can make paying and keeping track of utility bills a real headache. Set your accounts for automatic and paperless billing to avoid missing payments or getting hit with late fees. Have electric, gas, cable, internet, phone, and other bills set to autopay directly from your bank account every month while you are away, and make sure you have enough funds available to cover those payments? Also, set up your accounts so that bills can be viewed and managed electronically online through each provider's website. Retail expert movers recommend routing all bills and statements to a trusted relative or P.O. box that will forward your mail to wherever you end up. With a few preparatory steps before locking up and heading out, you can travel worry-free knowing vital services won't be disconnected. Forward Important Mail During Transitions Whether you're moving across town or traveling overseas for months at a time, don't let lapses in mail service leave you in the dark on important communications. Before an upcoming move, submit a change of address to the post office so mail gets routed to your new residence or a trusted contact. 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Before an extended trip or during slow relocation periods: Put cable TV services on seasonal hold - once reactivated, retain your previous channel package without added fees Suspend internet if wireless access is not essential during your time away Stop newspaper delivery which will pile up unread Place gym memberships on hold status so monthly fees aren't wasted Disable alarm monitoring systems with the assurance of quick reactivation Pausing unnecessary utilities and home services over weeks or months gives savings that add up. Most providers let you conveniently pick up where you left off for seamless transitions. As the Federal Communications Commission notes, be aware of any terms or conditions associated with temporarily discontinuing services. With some advanced planning, you can streamline the services you actually need and forego the rest while you’re away. Get Seasonal Utility Rates For Long Trips When planning for an extended trip spanning multiple seasons, take advantage of many utility providers' seasonal service plans to maximize savings. Call your gas, electric, and water companies to inquire if they offer special rates for customers who will be away for months at a stretch–common for snowbird travelers and those holding up somewhere warm for the frigid winter months. Oftentimes providers give breaks on standard bills when they know in advance you won't actually be occupying the home to use services for a fixed duration. Find out what options are readily available for putting gas, electric, water, and even cable on hold status just until your return, even if you come back at a different time annually. Checking on special cost-saving programs specific to extended seasonal gaps in service can pay off. This allows flexible travelers focused on warm weather destinations to save a little more towards their next adventure on the road. 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READ MORE Luang Prabang food tour

What Is The Best Luang Prabang Food Tour? (With A Luang Prabang Food Tour Itinerary)

BY  Sibashree Nov 4, 2025

I was having sticky rice with steamed hot freshwater fish cooked in banana leaves at Tamarind Restaurant. I took the first bite and I closed my eyes. It was a moment to cherish, to feel! The taste was similar yet distinctly different from what I usually have at home. Sticky rice is the soul of Lao cuisine, and it is related to community sentiment, as every village has its own rice field. And the fish was a game of perfect balance, and the spiciness was just right to titillate the taste buds, but not overpowering.  Furthermore, as I explored the villages and went a little way away from the town center, I found food cooked in bamboo hollows. Another important aspect of Lao cuisine is the art of fermentation.  From sun-dried fish and meat to fermented vegetables and salted lime, a Lunag Prabang food tour is an experience curated with love. Also, to cherish the authentic flavors of Laos, you have to try the street food here. It’s not Vietnamese, not Thai, but simply Laotian.  I will talk about these street food delicacies shortly. However, before that, let’s find out what makes the food in Luang Prabang Special.  Cooking Techniques And Ingredients That Make Food In Luang Prabang Special  Food in Luang Prabang and Laos stands out for its distinctive techniques and ingredients. Check out the table below for a brief understanding. Techniques/IngredientsUse in Luang Prabang FoodFermentation• Key to Local Laos Flavors• Used in Picked Vegetables, Soy, and Fish SauceGrilling• Grilling over Charcoal Gives the Fish or Meat a Distinct FlavorHerbsCommon Herbs Used Are:• Mint• Lemongrass• Coriander• Kaffir Lime• GalangalSticky Rice Steaming• Rice is Cooked in Bamboo Baskets over Boiling Water.  What Is The Best Street Food In Luang Prabang Laos?  Have you tried something as “interesting” as a honeycomb cooked and charred in banana leaves? I have. And the smell of charcoal and honeycomb got blended with the whiff of lemongrass and grilled fish.  This is what my senses caught first as the tuk-tuk dropped me at the morning market in Luang Prabang. Another thing I found special about the morning market was the presence of women in large numbers. Most vendors were women.  I saw a lady whose face looked like a painting with all the creases, but her smile was all about silent resilience. I went to her stall and ordered a bowl of khao soi. It was bliss with the right amount of pork, herbs, and tomatoes.  The sky was still pale pink, and I saw monks in saffron robes pass quietly collecting alms. My breakfast moment suddenly became about discovering everyday spirituality in the rhythm of food. I closely felt that breakfast is not just food for the people here, it’s about gratitude, humility, and connecting to the origin.  Now, my stories of Luang Prabang will never end. It’s like the silent river that flows and does its magic by touching the lives on its route. So, let me share with you brief details about the best street food in Luang Prabang you cannot miss. 1. Khao Soi Luang Prabang Everyone loves Khao Soi in Luang Prabang. This pork soup with fermented soy and tomatoes is the perfect breakfast delicacy here.  2. Lao Sausage (Sai Oua) It is a pork sausage delicacy. In these sausages, the pork meat is infused with lemongrass, galangal, and herbs.  3. Sticky Rice (Khao Niew) You cannot imagine a complete Lao meal without sticky rice. I love to have sticky rice with fish.  4. Grilled Mekong Fish In Luang Prabang, they use fresh riverwater fish to make this dish. They marinate the fish using local herbs and grill it on charcoal for a distinct flavor.  But do you know why grilled fish in Luang Prabang tastes even better? Mr. Somchai, a Mekong fish griller, said, “We catch fish at dawn and grill them by sunset. No freezer, just fire.” 5. Coconut Pancakes (Khanom Krok) The coconut pancakes are also the most unique in flavor. It has a crispy outer layer, which is complemented by the creaminess inside.  These pancakes are served with spring onions.  6. Papaya Salad (Tam Mak Hoong) If you love the pungency of fermented fish, this crunchy salad will be your instant favorite. The raw papayas used in the salad give the dish the right crunch.  Furthermore, the fermented fish sauce and the use of lemon add the right balance of flavors to the salad.  7. Larb (Laap) Larb is a comfort food. It’s a salad with minced meat, lime, mint, and rice powder. It has the right balance of salty, sour, and spicy flavors.  It is the national dish of Laos and a common staple in everyday food and festivals.  8. Jaew Bong Jaew Bong is more like a condiment or a side served with dishes like fried seaweed. It is a smoky chilli paste with strong flavors of garlic and buffalo skin.  9. Fried Seaweed (Khai Paen) I liked the umami flavors of the fried seaweed or Khai Paen here. It was served with roasted sesame seeds, which added just the right amount of nutty balance to the dish.  Also, the fried seaweed dish came with Jaew Bong. 10. Spring Rolls Spring rolls are my favorite, and I love the ones with fish stuffing the most. So, at Luang Prabang, a hub of freshwater fish, I had to try these spring rolls.  I had the fried ones with the vermicelli, giving the outer layer the right amount of crunch.  11. Banana Roti Traditionally, a banana roti is a flatbread with banana slices and a condensed milk topping. The bread's crispiness balances the banana filling's moisture.  The banana rotis are also served with chocolate syrup and sugar. I even tried the ones with an egg filling. 12. Grilled Chicken Skewers Now, the grilled chicken skewers here are different, mostly because of the prominent presence of lemongrass. And honestly, the amount of lemongrass used was a bit too much for my taste.  However, it’s the way the locals love it.  13. Lao Coffee Lao coffee, for me, was like the desert I could have every day and not get bored with. It is rich and sweet as it uses condensed milk.  However, the use of condensed milk does not overpower the strong aroma of coffee. 14. Fruit Shakes           View this post on Instagram                       A post shared by Escaping Abroad (@escapingabroad) The food stalls in Luang Prabang have some amazing fruit shakes. I loved the dragon fruit shakes here the most. However, mango and pineapple shakes are also easily available.  15. Rice Cakes With Coconut If the morning market treated me with the best khao soi, the night market treated me with the best rice cakes with coconut.  The Sun dipped, and the night market became alive with gold and red lanterns adorning the stalls. I could smell a mix of chili smoke, coconut milk, and sticky rice roasting on bamboo skewers. At a stall, I was sitting on a wooden bench with the locals, and I was waiting for my vegetarian buffet with stir-fried greens, bamboo shoots, and pumpkin curry to be served. Suddenly, the lady vendor of the stall smiled and nodded, and handed me a few rice cakes with coconut.  The dessert was as delightful as the night air in Luang Prabang, and despite many requests, the lady did not take any money for the rice cakes. Rather, we started having conversations and shared a laugh. Some soft Lao music was being played at a distance. So, my dinner moment at the night market became an act of bonding.  Almost one year later, I read an article about the distinct nature of food in Laos in the South China Morning Post. I could relate to what Saeng Douangdara, a Lao-American chef based in Los Angeles, said,  “For Lao people, food holds a central place. It serves as a unifying force that brings people together.”  Overall, I think the way people approach food here stems from the fact that it is a Buddhist land. It’s all about gratitude and mindful consumption.  How To Take The Best Food Tours In Luang Prabang? (Some Ideas To Explore) My local guide and the tuk-tuk drivers completely curated my food exploration journey in Luang Prabang. I became friends with Seng, a local tuk-tuk driver. He said,  “The best food isn’t in restaurants—it’s in the alleyways. Follow the locals.” My morning food tour in Luang Prabang to the market became all the more special by participating in the alms-giving ceremony.  You have to experience the profound meaning behind the restraint and silence of the entire experience to understand why it is spiritually elevating. Also, the night market has a charm of its own, and the morning and night markets both need to be explored on foot.  However, if you want a more luxurious tour, you can opt for something like Marriott Bonvoy Tours and Activities. Professional food guides conduct these tours, and the tour includes more than 15 tastings. It is a movable tour with many spots around the Old City. Furthermore, Asia Tours conducts a food tour in Luang Prabang with organic farm visits and learning to cook from a local chef. Also, Thrillophilia conducts a tour with a street food walk, cultural storytelling, and exploring vegetarian-friendly options.  Street Food Map & Walking Route In Luang Prabang If you ask me, I will tell you to keep the Luang Prabang food tour spontaneous, and you must listen to your local guide.  However, you can also follow this simple walking route map for a Luang Prabang food tour.  Taking a tuk-tuk or a walk to the Morning Market near Wat Mai Heading to Ban Phanluang for grilled fish stalls Exploring the night market at Sisavangvong Road Trying local drinks and Lao Tapas at Utopia Bar Morning Vs. Evening Market Guide Luang Prabang Here is a brief comparison between the morning and night markets in Luang Prabang. CriteriaMorning MarketNight MarketTiming• Opens at 5:30 AM• Starts around 5:00 PMBest for• Fresh Produce• Herbs• Breakfast Items• Grilled Meat• Souvenirs• DessertsMust Try Items• Khao Soi• Sticky Rice• Coconut Pancakes• Lao Sausage• Banana Roti• Grilled Fish A 2-Day Luang Prabang Food Tour Itinerary  Making an itinerary for a food tour is difficult, as you cannot rush it. The idea is not to consume as much as you can. It’s about cherishing the flavors, the cultural content, the bonding, the tradition, and the people behind it.  Still, here is a 2-day itinerary for the Luang Prabang food tour.  DaysActivitiesDay 1• Exploring the morning market at Phousi Road and participating in the alms-giving ceremony• Having coffee at Le Banneton• Lunch and cooking class at Tamarind Restaurant• Exploring the Night Market Food AlleyDay 2• Mekong Breakfast Cruise• Dara Market Visit• Lunch at Khaiphaen Restaurant• Visiting Whisky Village and trying Lao Lao Whisky• Dinner at Manda de Laos Luang Prabang Food And Buddhist Rituals  The Tak Bat Ceremony, or the alms giving ceremony, makes the food tour in Luang Prabang associated with Buddhist rituals. Monks are offered fruits and sticky rice at dawn.  Furthermore, food becomes the core of community celebration during festivals such as Pi Mai Lao or Lao New Year. In these festivals, the local people prepare food for monks.  In addition, food tour organizers such as A Chef’s Tour organize a Luang Prabang Food Tour, including a Monk Blessing Ceremony. Vegetarian Options In Luang Prabang Food  The vegetarian food options in Luang Prabang are many due to its Buddhist roots. You have to just say “Bor Sai Nyam” or “No Meat” to vendors to get vegetarian food.  Here are the alternatives or vegetarian versions for the popular staples in Luang Prabang.  Common FoodVegetarian AlternativeLarb• Options with mushrooms and tofu are available. Papaya Salad• Request not to use fish sauce in the dressingSpring Rolls• Use veg fillingsFruit Shakes• Avoid dairy products in the fruit shakes Sticky rice, the staple item in the Luang Prabang food, is already a vegan item. You can have it with any veg side or fried seaweed without the chilli and buffalo skin paste.  Estimated Food Prices In Luang Prabang  The budget of your food tour will depend on the places you eat. For example, the same dish brought from a street stall will cost at least 10000 LAK when you eat at a top-grade restaurant.  Furthermore, some delicacies such as the coconut pancakes or coconut rice cakes may not be available at all restaurants.  DishStreet Stall PriceRestaurant PriceKhao Soi10,000 LAK (\$0.50)30,000 LAK (\$1.50)Lao Sausage15,000 LAK (\$0.75)40,000 LAK (\$2.00)Grilled Fish25,000 LAK (\$1)60,000 LAK (\$3.00)Larb25,000 LAK (\$1.25)70,000 LAK (\$3.50) Things To Keep In Mind For A Delightful Luang Prabang Food Tour Arrive at the morning market before 6 AM to talk to the local vendors and have freshly made coconut pancakes, steamed sticky rice, and khao soi. Arriving before the crowd helps to have authentic conversations with the local vendors.  You must follow where the locals are heading. A smart tip: Find the food stalls in the alleys near the temples. You will often notice long queues in front of those shops.  Also, most street foods cost between 5,000 and 20,000 LAK. So, carry small change.  Make sure that the vendor at the food stall you visit is wearing gloves, and use clean utensils.   Keep your behavior respectful while taking part in an alms-giving ceremony or food tours blessed by monks.  Luang Prabang Food Tour: Frequently Asked Questions (FAQs) Here are the frequently asked questions and answers about the Luang Prabang food tour.  1. What Is The Most Famous Street Food In Luang Prabang? Khao Soi, or the pork noodle soup, is the most famous street food in Luang Prabang. It is a popular breakfast item. However, it is a wholesome dish with pork, tomatoes, and subtle flavors. Unlike traditional Thai Khao Soi, the Luang Prabang Khao Soi does not use coconut-based curry. Instead, it has fermented soybean paste.  2. Is Street Food Safe In Luang Prabang? Yes, street food is safe in Luang Prabang. However, you have to visit food stalls that locals frequent. Also, drink bottled water. Most importantly, when trying local liquors at the Whisky Village or local stalls, take your guide's suggestions.  3. Can I Join A Food Tour As A Vegetarian? Yes, you can join a food tour as a vegetarian. You can always replace the minced pork or fish in springroll stuffing or choose tofu and mushrooms in larb. Just mention, Bor Sai Nyam or no meat to the vendor. In addition, you can customize the spice level in your food with adjustments in spice levels or ingredients.