The Skills A Great Tour Guide Should Have

Nov 7, 2023

Last Updated on: Sep 18, 2024

Travel Guides

One of the most enjoyable jobs on the planet is being a tour guide. If you love to travel and enjoy sharing that love with others, as well as the knowledge you have gleaned about the destinations you are guiding them to, then you should consider building a career based on that passion, and become a tour guide!

There are lots of options out there, walking guides for the city sights, cruise and bus tour guides, and museum or special attraction guides. Finding work is fairly easy as there is always a demand, and when that tour operator payment gateway sends you your reward you will feel great knowing you earned it doing something that brought a smile to people’s faces!

The best tour guides have a certain set of skills in place that suit their profession, here are some of the most important:

Knowledge –                    

A tour guide needs to know a lot about where they are taking their group, and what they are showing them. They should have an in-depth knowledge of the area and its attractions that they can share with their group in order to give them the best experience possible. They are always prepared to answer unexpected questions, and ready to give pertinent insights and recommendations. A knowledgeable tour guide is one the tourist never forgets, and they will recommend you to their friends.

Communication –

t’s important for tour guides to have excellent communication skills, they should be able to speak clearly and informatively, with proper pronunciation in order to facilitate easy-to-understand directions and information sharing, and to avoid any potential misunderstandings. They should also have a loud enough voice to carry across a crowd without the aid of a microphone or bullhorn and be able to command the attention of many people at the same time.

Charisma –

Being a tour guide is very much a people-oriented profession, one must be able to share their passion for the experiences they are guiding people to, share information in an informative yet fun and engaging manner, and build a cheerful rapport with their group. A successful tour guide has enough charisma to bring repeat customers back, not just to see the sights again, but for the pleasure of their company!

Understanding And Empathy –

People sometimes experience difficulties, even when they are out on a pleasant excursion. A tour guide must be sensitive to the individual’s needs, and be able to handle any problems their charge is having with sincerity, kindness, and grace, as well as be accommodating as possible. The best tour guides are quite simply put, nice people!

Flexibility –

Things don’t always go as planned, and in the event of a course change, the tour guide has to be able to think on their feet and make adjustments on the fly. Always have a Plan B in place!

Check out the Tourism Australia website for more useful information for both guides and tourists. Good luck with your tour guide career

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Ankita Tripathy loves to write about food and the Hallyu Wave in particular. During her free time, she enjoys looking at the sky or reading books while sipping a cup of hot coffee. Her favourite niches are food, music, lifestyle, travel, and Korean Pop music and drama.

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BY  Sibashree Jan 5, 2026

For me, the Jaffna food tour was like walking into the locals' way of life. If the Jaffna temples show how the city is sincere about its culture, the food, and the art of having it, they show how rooted the entire Tamil community in Jaffna is.  How they mix the rice and curry with their right hands and consume the food is an art you will love, and it is the way to truly appreciate the flavor profile.  Furthermore, Jaffna has maintained its spicy soul in food despite years of colonization by European forces and civil wars. The Tamil cuisine here is not similar to the coconut-milk-rich curries you find in South India. Also, they use roasted spice powder instead of raw ones.  From the first bite, my taste buds knew it, and the no-frills service at restaurants made me feel comfortable and concentrate only on the steaming hot food.  So, do you want to try these authentic Jaffna dishes and experience how this Northern Sri Lankan city preserves an authentic Tamil culture? 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Odiyal Kool Or The Seafood Soup View this post on Instagram A post shared by Kandy Bites by Chef Ceylon (@kandy_bites_) This is the dish that makes you understand the power of slow cooking in Jaffna, Sri Lanka. It is Jaffna’s take on seafood soup with palmyra root flour, crab, cuttlefish, and prawns as the main ingredients.  Odiyal Kool is not fast food. It is a slow-cooked seafood bisque thickened with Palmyra flour. It takes around 3-4 hours to cook Odiyal Kool. So, if you want to have it for dinner, you must pre-order.  2. Dosa Jaffna serves many other variations of Dosa, along with the typical Plain Dosa and Masala Dosa we are familiar with. For a richer culinary experience, you can try the Ghee roast Dosa.  Also, you can choose a healthier version with Siri Dhaniya, made with multiple millets. Adai Dosa is a protein-rich variation of Dosa with ingredients such as Urad Dal, Channa Dal, and Toor Daal. It has dried cumin and chillies.  Kondakadalai Dosa is a different take on the Adai Dosa, and here, kondakadalai or white chickpeas are the main ingredients. Vegan Food Options In Jaffna  Some authentic vegetarian dishes in Jaffna are also vegan. So, if you are a vegan and you want to try the authentic local food, Jaffna will be your paradise.  You can have steamed rice and curry made with long beans, drumsticks, spinach, and dhai. These coconut-milk-based curries are simple and flavorful.  Dosa and Idli are, of course, the Tamil staple any vegan can eat. These are made using rice and lentils. Ponggal, a savory rice dish, and pumpkin and tapioca dishes are the other variations you can try in Jaffna. Nallur Bhavan and Malayan Cafe are the two reliable places to have vegan food in Jaffna.  Essential Jaffna Food Vocabulary  Want to know about the local names of Jaffna food and their spice levels? Have a look at the table below. Tamil Name (தமிழ்)English DescriptionSpicy Levelசோறு (Sōru)Steamed RiceNoneகறி (Kari)Spicy Curry with Vegetables/Fish/Chicken/Meat/Crabs and Other SeafoodMild to Hotமீன் குழம்பு (Mīn Kuzhambu)A Fish Curry with Spices and TamarindHotநண்டு குழம்பு (Naṇḍu Kuzhambu)Jaffna Crab CurryVery Hotஇறால் கறி (Iṟāl Kari)Prawn CurryMedium to Hotகோழி கறி (Kōḻi Kari)Chicken CurryMedium to Hotஆட்டு கறி (Āṭṭu Kari)Mutton/Goat CurryMedium to Hotஒடியல் கூழ் (Odiyal Kūḻ)Palmyrah Root Flour Rich Seafood SoupMildஒடியல் பிட்டு (Odiyal Pittu)Steamed Palmyrah Flour & Coconut DishNoneபிட்டு (Pittu)Steamed Rice Flour and Coconut DishNoneதோசை (Dōsai)A Crispy Pancake Made with Fermented Rice PasteNone (Can be Customized)இடியாப்பம் (Idiyāppam)String Hoppers or Rice NoodlesNoneசாம்பார் (Sāmbār)A Lentil and Vegetable Curry with Tamarid Pulp. Ideal for Having with Dosa, Idli, or Rice.Mild to Mediumரசம் (Rasam)Tamarind and Pepper Soup to be Had with Rice or Idlis. Mildசம்பல் (Sambal)A Relish Made of Chillies and Fresh CoconutHotதேங்காய் சம்பல் (Thēṅgāy Sambal)Coconut SambalMedium to Hotபால்சம்பல் (Pāl Sambal)Sambal with Coconut MilkMediumவறுவல் (Varuval)Dry-fried Seafood or MeatHotபொரியல் (Poriyal)Stir-fried Vegetables Mildஅப்பம் (Appam)Fermented Rice HoppersNoneவடை (Vadai)Deep-fried Lentil FrittersMild to Medium  A DIY Jaffna Food Tour: Listen To What The Experts Are Saying  Are you planning to have Indiappa or string hopper for lunch or dinner? You may not find them unless you have pre-ordered somewhere. It is a breakfast staple.  So, when you are new to Jaffna, you need to be familiar with the local customs about food and eating. 1. You Cannot Fear The Ghee In Jaffna Jaffna Dosas, in many restaurants, are served drenched in ghee. The use of ghee or clarified butter makes the dish more flavorful and richer. It also makes the Dosas more filling.  2. The “Bone” Warning When you are having chicken or mutton curry in Jaffna, you will get pieces chopped with bones in them. The bones release the flavor into the curry, and sucking the marrow out of the bone (for mutton) is the ultimate pleasure the locals relish.  So, you must be mindful while chewing your food.  3. 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Jaffna crab curry is the most famous dish in Jaffna. It is cooked using murunga or drumstick leaves. Also, the curry is fiery with roasted spices. However, for a more comforting experience, Odiyal Kool or the slow-cooked seafood is a close second for me. While this soup is also quite spicy, the spiciness is balanced with the use of tamarind pulp and jackfruit seeds, tapioca, and long beans, which add flavors and texture to the dish. 2. Is Jaffna Food Suitable For Vegetarians? Yes, due to the strong presence of Hindu Culture, Jaffna has suitable vegetarian and vegan options. You will find Rasam, different types of daal, curries, or Sabzies made with pumpkin, drumsticks, beans, chickpeas, tapioca, and more. Even the basic Idlis and Dosas are vegetarian and vegan-friendly food options. Nallur Bhavan, Mangos Indian, and Vishnu Bhavan are some of the best options for having vegetarian food in Jaffna.  3. Is The Food Spicier Than In The South? Yes, the food in Jaffna and the northern part of Sri Lanka is spicier than the food in the south. So, despite the use of coconut milk or tamarind pulp, your taste buds can have the heat of black pepper and dried chillies. So, what you say is fiery hot in Colombo is actually medium spicy in Jaffna. Also, the heat of the spice and the flavors are so prominent because the spices are first roasted and then turned into a paste before being used in curries. In this context, you must know that Jaffna Market is the ideal place for buying roasted spices and everything that makes Jaffna food stand out. Bring home essentials such as roasted curry powder, dried chillies, and palmyra jaggery. You can even enrich your kitchen by bringing home things like palmyra root flour and some tubar snacks home.  4. Where Can I Drink Alcohol With My Meal? Jaffna has a conservative society, and they are true to their culture. So, you will not find alcohol in the local eating houses. You have to visit hotels like the Valampuri Hotel or specific bars such as Machang Jaffna at Station Road if you want to have alcohol. Remember, alcohol in Jaffna is more expensive than in other parts of Sri Lanka. However, you can talk to the locals and try Arrack or local beer.  5. What Is Odiyal Kool? Odiyal Kool is a seafood soup and a dinner staple in Jaffna. This soup has vegetables, prawns, crabs, and a generous amount of roasted spices. The flavor balance in the soup comes from the use of coconut milk in the gravy. Also, the gravy is made thicker by adding palmyra root flour.Furthermore, this dish is made using a slow cooking method, and at least 3-4 hours are needed to make this dish.  6. Can I Drink The Tap Water? No, you cannot drink the tap water in Jaffna. There are chances of bacterial contamination. Furthermore, groundwater contamination is very common in the Jaffna Peninsula. There can be a massive presence of chemicals due to agricultural and other human activities. In addition, the groundwater of Jaffna has high limestone content. So, when you are in Jaffna, you must only drink packaged or bottled drinking water.  7. What Is The Best Time To Visit Malayan Café? The best time to visit Malayan Café is between 8:00 AM and 10:00 AM. It is the time for the freshest breakfast buzz.Also, having a glass of filter coffee here early in the morning can lead to a great start to your day.  8. How Much Does A Meal Cost In Jaffna? The cost of your meal in Jaffna will depend on the place you are having the food from. For example, if you are having Dosa or Vada from a street food vendor, it will cost around $1-2. Furthermore, if you are having a full crab curry meal at a decent budget-friendly restaurant, the cost will be around $10.  9. What Is "Jaffna Curry Powder"? You can identify Jaffna curry powder from its rich red color and strong aroma. The heat in this spice blend comes from the copious use of roasted red chillies, cloves, and black pepper. The earthy flavors these spice mixes bring come from the following roasted spices. • Turmeric• Black Pepper• Cumin• Coriander• Cardamom• Cinammon• Fennel• Fenugreek• ClovesYou can also add roasted mustard powder and roasted curry leaves paste to make the flavor profile even richer. This spice mix gives the food in Jaffna the signature heat and earthy taste.  10. Do I Need To Tip In Jaffna? If you are having food at small Kades or local street stalls, you can just round up the bill to show your appreciation. DosaHowever, if you are having food at Mangos or any other big restaurant here, a 10% tip is appreciated.