Trust Or Bust: Here’s My Agoda Experience!

Dec 7, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Are you attracted to Agoda for its alluring airfare and hotel offers? However, you are a wise traveler and are aware that appealing offers frequently have exorbitant fees. This could put your hard-earned money at risk of being lost. So the question remains: is Agoda legit?

Let’s investigate!

Is Agoda Legit?

Agoda

Since Booking Holdings is the largest online travel company in the world, Agoda is unquestionably legitimate. If something goes wrong or you need to make changes, cancel, or receive a refund, Agoda can make things more difficult.

In essence, Agoda serves as a go-between for you and airlines and lodging.

As an intermediary, Agoda manages your reservation and takes payment on your behalf. The payment does not go to the hotel or airline you booked with.

Because your contract is with Agoda and not the hotels or airlines directly, they will not be responsible for providing you with assistance.

You will have to contact Agoda in the event that something goes wrong and you need help. They will then get in touch with the airline or hotel in question on your behalf and give you the information you need.

In a similar vein, Agoda is the entity you will need to contact for any modifications, cancellations, or refunds.

And because of this—the involvement of a third party, Agoda—things could be challenging. Especially in the event that something goes wrong or you need to cancel, make changes, or get a refund, especially when it comes to flights.

Reservation Tips

Reservation Tips

Bear the following in mind before making a reservation on Agoda:

It is true that booking through Agoda can save you money compared to making direct reservations. There is a significant risk involved: it can make any mishap more difficult to handle.

Additionally, you should be aware of the following three significant risks and disadvantages of using Agoda for reservations:

Reservation Issues

Reservation Issues

Your hotel reservation through Agoda or any other online travel agency can be at risk of cancellation. Occasionally, Agoda forgets to let the hotel know about a guest’s reservation, which leads to either no reservation at all or an overbooking of the same room.

However, occasionally, the hotels will also “bump” the least expensive visitors who booked through an internet travel company like Agoda. They will proceed to resell their room to a more direct buyer. Additionally, they lie to the guest by pretending that their reservation never happened when they got to the hotel.

There’s no guarantee that this problem will cease to exist. Even though Agoda might try to talk to your hotel about it—especially if it’s an urgent one.

No Control Over The Standard Of Hotels

No Control Over The Standard Of Hotels

Since Agoda and other online travel agencies are merely middlemen, they have little control over the quality of the hotels. This is another risk or disadvantage of using them to book a room. Even though Agoda offers hotel listings, it’s crucial to remember that the listing and the actual hotel might not always match.

Therefore, there is nothing you can do if the hotel you reserved does not match the listing. Having made the booking through Agoda, you have limited powers to question the quality. It’s crucial to set reasonable expectations when contacting Agoda about these kinds of problems because there’s no assurance that they’ll issue a refund, make another reservation at a nearby hotel, or provide any other kind of resolution.

Likewise, since the hotel is not directly in charge of your reservation, do not anticipate receiving a refund or any other kind of resolution from them.

This kind of scenario raises the possibility that Agoda will push things onto the hotel and that the hotel staff will then push things back onto Agoda, trapping you in the middle. Consequently, you will be forced to accept the hotel as it is.

No Refunds For Non-Refundable Bookings

No Refunds For Non-Refundable Bookings

It’s crucial to know that Agoda normally does not issue refunds for non-refundable reservations. This is regardless of any unforeseen events that might affect your trip arrangements.

However, it is definitely a legitimate online travel agency in terms of legitimacy. How? Personally, I’ve used Agoda to book hotels, and I haven’t had any problems. In fact, when I want to book a hotel, I always use it.

It is important to note that Agoda is owned by Booking Holdings, the global leader in online travel. Not only does Booking Holdings own Agoda, but it also possesses a wide range of well-known online travel companies, such as Booking.com, Priceline, Kayak, OpenTable, and others.

You should always book directly if there is little to no price difference between booking through Agoda and directly.

Agoda may be providing you with a far better deal than making a direct reservation with a hotel or airline. It all depends on your level and willingness to accept specific risks. Some of them are:

Book Directly Or Through Agoda?

Book Directly Or Through Agoda

You will have to consider the price difference between the two options. If Agoda does offer a cheaper rate, there are certain risks to consider, like:

  • Difficulties and delays in resolving the issues and making changes, cancellations, and getting refunds, particularly in the case of flights.
  • No reservation with the hotel.
  • Accepting the hotel as it is.
  • No refunds (in most cases) for non-refundable reservations, regardless of any circumstances that may arise.

I personally strongly advise against using Agoda to book flights.

The reason is that using Agoda to book flights makes it very difficult to make any changes. If you’re willing to accept the aforementioned risks and drawbacks and the price difference is substantial, I would only suggest using Agoda to book hotels.

Wrapping Up

While using Agoda to make a reservation complicates, the website is a reputable source for travel arrangements.

Agoda is a reliable source for bookings and typically offers lower prices than direct bookings. Does this imply that Agoda is the best place to book?

Well, as previously stated, it mostly boils down to personal preferences. But to close out this piece, here are some passing recommendations I have:

Avoid using Agoda to book anything, especially flights. The exception would be hotels, and that too only if:

  • You can get a far better deal on Agoda than if you book directly with the hotel.
  • You accept the dangers and disadvantages outlined above.
  • If you adhere to the previously mentioned advice, you can reduce those risks and disadvantages.

If you have thoughts to share or questions to ask, please leave a comment below. We would love to hear from you!

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Abdul Aziz Mondol is a professional blogger who is having a colossal interest in writing blogs and other jones of calligraphies. In terms of his professional commitments, he loves to share content related to business, finance, technology, and the gaming niche.

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Is Phe Phe Falls Worth Visiting? 

BY  Aritra Bose Mar 26, 2025

If you are planning to visit a place in the monsoon, Phe Phe Falls is your destination to go. In Meghalaya, among the lush green forests and bridges, the waterfalls will stun you into speechlessness. Furthermore, there are possibilities of visiting other equally amazing places quite close to the falls.   The state of India is quite a paradise when it comes to natural beauty, elements, and other inspiring factors. You will enjoy the place apart from doing things like swimming, trekking and others. Read the blog to learn more about one of the most exotic places to travel.   Is Phe Phe Falls Worth Visiting?   The water of the Phe Phe Falls is cold, transparent like the sky with blue in its depth. The transparent water gives an essence of diversity, beauty, and unique charm. Let me share with you the meaning of the name, the things to do and what are the places around the fall to visit.   Additionally, you can immerse your feet in the chilling waters and a sense of another worldly feel. It will fill your heart with happiness as you see the beauty all around and inside of you, experiencing a different kind of peace.   In this blog, I will share with you what I think of the place, why you must visit it additionally, what is the best time to visit. You can plan this place when planning your solo trip in India.   Meghalaya   Meghalaya offers you various elements, its natural beauty, the culture, folklore, lifestyle and music of the people. When you visit the place, you realize the natural beauty is further enhanced with the human touch!   The paradise of the North-Eastern corner of India, Meghalaya is a nature lover’s retreat to exploration, self-love and adventure. Amongst the beautiful valleys and waterfalls, one such fall is Phe Phe Falls in Shkentalang village.   The fall is located in the West Jaintia Hills district, and you must visit it to experience a mix of beauty, mystery and grandeur. 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Phe Phe Falls is one such place in Meghalaya that showcases all its beauty with lush greens and cascading water. The natural wonder is all in its glory in the monsoon season and will take your breath away.   Comment below about when do you decide to visit the Phe Phe falls! Let's explore the beautiful place, if you are seeking tranquility in the natural beauty of Northeast India.  Also read Top 10 Most Popular Paraguay Food That You Must Try. Top 13+ Famous Wonders Of India That You Must Visit.

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Local Experiences: Uncover Hidden Gems With Vacation Rental Stays

BY  Ankita Apr 12, 2024

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They can wake up to the sounds of the neighbourhood, maybe a local street market or the morning chatter of residents, offering a daily rhythm and pace that hotels shield their guests from. This is especially a priority for the younger generations of travelers, including Gen Zs, who are looking for authenticity in their adventures. Tailored Local Insights One significant advantage of vocational rentals is the personalized insights provided by hosts. Many hosts are keen to share their love for their city or town, offering recommendations not typically featured in tourist guides.  From the best local coffee shop where residents grab their morning brew to hidden alleys with the best street art, these recommendations allow travellers to explore areas off the beaten path and experience the locality as natives do, not as tourists.  The freedom to explore new places and areas when interacting with locals while staying in local rentals during vacation is beyond immersive. 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Things You Need to Know to Do the Mawryngkhang Trek!

BY  Anindita Dey Mar 27, 2025

When introducing Mawryngkhang trek, I would like to highlight that it is one of the most beautiful trek destinations in Meghalaya. A bit difficult, it is one of the coolest places to be if you love nature. With the pace you set, you can experience some of the most beautiful flora and fauna.   Additionally, you will see how monsoons as a season can make a place look so much more beautiful. Meghalaya with its lush green forests, waterfalls, steep slopes, and bamboo bridges welcomes you with all its glory in this trek.   I would even go on to say that it is one of the best places to visit in February for a trek. The weather is dry along with a bit of a mix with various wildlife and trees.   Things You Need to Know to Do the Mawryngkhang Trek!   Known as the Bamboo Trek, when you are preparing for the Mawryngkhang Trek, you must be prepared. Moderately difficult, this trek will need you to be at your best, both physically and mentally. There are some essential gears which you must carry so that you can have a good trek.  Simultaneously, you also need to be aware of the inclination of the slopes, the sheer drops, the height and also the number of bamboo bridges on the trail. Overall, read the blog to follow the significant tips which will make your travel to Mawryngkhang trek location much easier.   I wouldn’t say it is one of the best places to travel with kids, especially if you are trekking. What is more important is you have to do good research before you plan on traveling there.   Best Time to Visit   If you ask me, the best season to visit Meghalaya if your purpose is to trek is during the dry season. From October to April, you can go on a trek and enjoy yourself while taking a walk across the trails.   The Mawryngkhang trek is a bit difficult hence, it is important for you to be careful and do not risk as the trail can be slippery. The round trip is about 3.54 kilometers hence, for an experienced trekker, it might take 3 to 5 hours.   It also depends on your fitness level and your pace. With the difficulty level as moderately difficult, you should do proper research, fitness evaluation and then go ahead with the trek.   Essential Gear to Take   There are important things to carry with you, especially when you are going on a trek. The trail of the Mawryngkhang Trek can be a bit tricky and slippery hence, you need these essential gears to carry so that you do not face any issues while enjoying the trek.   Going to one of the exotic places to travel, you should know the significant things you must carry on this trip.   Comfortable clothing   It is important to wear comfortable clothing especially when you are trekking. Comfortable clothing also means breathable clothing which lets you move well, with flexibility and easy movement.   Furthermore, comfortable clothing also ensures that you're clothing easily dries if you get drenched or if you sweat profusely.   Water bottle   Constantly drinking water is advisable in our daily routine. So, imagine when you are going on a trek, your body is going through severe physical movement! Drink water regularly while on the trek, hence you need to stay hydrated.   You should use reusable water bottles especially when you are on a trek. You need to be sustainable along with environmentally friendly because it reflects your nature lover streak.   Sun protection   While going on a trek, you need to carry things that will protect you from the direct rays of the sun including sunglasses, a hat, and scarves. Additionally, apply sunscreen constantly and before you start your trek which will protect you from getting sunburned.   Sturdy shoes   It is quite important to wear sturdy shoes especially when it comes to having a good grip. When trekking, you also need good ankle support, henceforth, you do not get sprains. It is therefore significant for you to wear sturdy shoes that will support your feet while crossing bamboo bridges and walking on uneven terrains.   Rain gear   Meghalaya is well known for its changing weather, especially the way rain comes. It is therefore imminent a step for you to carry your rain gear, be it a poncho or a raincoat. Overall, unpredictable weather can be a concern for your trek so focus on your overall plans so that you do not face any concern.   Snacks   Carry some granola bars, nuts or fruits that will give you energy and are easy to carry. When you are on a trek, you should have bites of energy boosting food items or drinks that will establish your energy throughout the duration of your trek.   Safety Precautions You Need to Trek   There are some precautions which you need to take when traveling to Meghalaya, especially when you go to Mawryngkhang Trek. Follow the precautions that I am mentioning below and do implement them so that you resolve any issues.   Respecting Nature   Meghalaya is known for its nature and respecting nature is one of the most important rules here. When you have decided to go on a vacation, trekking to different places, visiting waterfalls and other elements, do respect nature.   You must respect the environment there and follow the available trail. Try not to walk all over the flowers, plants, roots and trees while going off road. It damages the plants along with increasing the risks of hampering many unique plants.    Also, please do not litter on the forest floor! Trails are often filled with plastic packets and wrappers of food, drinks, and other used things. Please avoid doing that because it disrespects nature.   Follow Bridging Rules   One of the most important elements that you will find mostly everywhere in Meghalaya when outdoors is the bamboo bridges. These bridges are mostly manually designed hence, the capacity of the bridge is limited.   It is therefore advised that only one person crosses a bridge at a time. Please remember this and accordingly cross one at a time so that the next person can cross it relaxedly.   Hire Local Guides   You can hire a local guide because it is not just about you experiencing something adventurous but also about enhancing the overall experience. The terrain might not be completely understandable to you because you are visiting it for the first time.   This is where a local guide will help you because they know the landscape better than you. Additionally, the local guide also helps you if there is an emergency such as a fall, cut and gashes to the skin, sprained ankle and others.   Tips to Trek the Mawryngkhang Trek   These are significant tips that will help you plan your trek to Mawryngkhang. I am sharing with you these tips because I felt, if I knew these before, it would have been for me. Let's make you more prepared to deal with certain issues that might make it a little difficult for you.   No Accommodation   This is one of the most important things to know especially because it will dictate your overall plan to visit Meghalaya. There are no accommodation or lodge facilities available in Wahkhen, which is the nearest location to Mawryngkhang Trek.    It is better if you book your stay somewhere else. Accordingly arrange your own transport and visit the place. Then you can go ahead and do the trek which once completed, arrange your own transport to pick you up to return.   Be Prepared for Heights   The trek is a bit difficult due to its height as you will have to cross steep climbs while on the trek. There are several narrow bridges which you need to cross while on this trek hence, if you are fearful of heights, you need to reconsider the trek. It is better to avoid the trek if you have serious issues of height.   Start Early   If you are someone who loves tranquility, this is the place for you. However, you need to start early when going on Mawryngkhang Trek so that you are not forced to speed up if there is a line behind you. Considering the place is quite popular for trekking, there is a bit of a rush.   It is better if you go early and enjoy your trek, taking time and relaxing while trekking. Instead, if you constantly fret about how there are people behind you and the narrow climbs and bridges ensure that you must make a single file while trekking.   Enjoy the Views   A stunning view awaits you on your trek to Mawryngkhang Trek because the trails are filled with unique flora and fauna. You experience beauty in all its glory where there is no human influence. Instead, it is all just the lush green beauty of nature.   Check out the stunning valleys, lakes and waterfalls which you see while on the Mawryngkhang Trek. Keep in mind that there will be issues with the trail paths as there are some difficulties hence, it is better if you are regularly moving, flexible and fit.   Let’s get that Backpack!   Now that I have shared with you all about Mawryngkhang trek, you should start planning your next visit. It will be a more fun trip if you make a group of all your trekking friends who will enjoy the place just like you.   Comment below on what you think of the information I have shared. You can further add some of the safety tips that you swear by when traveling for a trek.  Also read Top 10 Most Popular Paraguay Food That You Must Try. Top 13+ Famous Wonders Of India That You Must Visit.