Trust Or Bust: Here’s My Agoda Experience!

Dec 7, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Are you attracted to Agoda for its alluring airfare and hotel offers? However, you are a wise traveler and are aware that appealing offers frequently have exorbitant fees. This could put your hard-earned money at risk of being lost. So the question remains: is Agoda legit?

Let’s investigate!

Is Agoda Legit?

Agoda

Since Booking Holdings is the largest online travel company in the world, Agoda is unquestionably legitimate. If something goes wrong or you need to make changes, cancel, or receive a refund, Agoda can make things more difficult.

In essence, Agoda serves as a go-between for you and airlines and lodging.

As an intermediary, Agoda manages your reservation and takes payment on your behalf. The payment does not go to the hotel or airline you booked with.

Because your contract is with Agoda and not the hotels or airlines directly, they will not be responsible for providing you with assistance.

You will have to contact Agoda in the event that something goes wrong and you need help. They will then get in touch with the airline or hotel in question on your behalf and give you the information you need.

In a similar vein, Agoda is the entity you will need to contact for any modifications, cancellations, or refunds.

And because of this—the involvement of a third party, Agoda—things could be challenging. Especially in the event that something goes wrong or you need to cancel, make changes, or get a refund, especially when it comes to flights.

Reservation Tips

Reservation Tips

Bear the following in mind before making a reservation on Agoda:

It is true that booking through Agoda can save you money compared to making direct reservations. There is a significant risk involved: it can make any mishap more difficult to handle.

Additionally, you should be aware of the following three significant risks and disadvantages of using Agoda for reservations:

Reservation Issues

Reservation Issues

Your hotel reservation through Agoda or any other online travel agency can be at risk of cancellation. Occasionally, Agoda forgets to let the hotel know about a guest’s reservation, which leads to either no reservation at all or an overbooking of the same room.

However, occasionally, the hotels will also “bump” the least expensive visitors who booked through an internet travel company like Agoda. They will proceed to resell their room to a more direct buyer. Additionally, they lie to the guest by pretending that their reservation never happened when they got to the hotel.

There’s no guarantee that this problem will cease to exist. Even though Agoda might try to talk to your hotel about it—especially if it’s an urgent one.

No Control Over The Standard Of Hotels

No Control Over The Standard Of Hotels

Since Agoda and other online travel agencies are merely middlemen, they have little control over the quality of the hotels. This is another risk or disadvantage of using them to book a room. Even though Agoda offers hotel listings, it’s crucial to remember that the listing and the actual hotel might not always match.

Therefore, there is nothing you can do if the hotel you reserved does not match the listing. Having made the booking through Agoda, you have limited powers to question the quality. It’s crucial to set reasonable expectations when contacting Agoda about these kinds of problems because there’s no assurance that they’ll issue a refund, make another reservation at a nearby hotel, or provide any other kind of resolution.

Likewise, since the hotel is not directly in charge of your reservation, do not anticipate receiving a refund or any other kind of resolution from them.

This kind of scenario raises the possibility that Agoda will push things onto the hotel and that the hotel staff will then push things back onto Agoda, trapping you in the middle. Consequently, you will be forced to accept the hotel as it is.

No Refunds For Non-Refundable Bookings

No Refunds For Non-Refundable Bookings

It’s crucial to know that Agoda normally does not issue refunds for non-refundable reservations. This is regardless of any unforeseen events that might affect your trip arrangements.

However, it is definitely a legitimate online travel agency in terms of legitimacy. How? Personally, I’ve used Agoda to book hotels, and I haven’t had any problems. In fact, when I want to book a hotel, I always use it.

It is important to note that Agoda is owned by Booking Holdings, the global leader in online travel. Not only does Booking Holdings own Agoda, but it also possesses a wide range of well-known online travel companies, such as Booking.com, Priceline, Kayak, OpenTable, and others.

You should always book directly if there is little to no price difference between booking through Agoda and directly.

Agoda may be providing you with a far better deal than making a direct reservation with a hotel or airline. It all depends on your level and willingness to accept specific risks. Some of them are:

Book Directly Or Through Agoda?

Book Directly Or Through Agoda

You will have to consider the price difference between the two options. If Agoda does offer a cheaper rate, there are certain risks to consider, like:

  • Difficulties and delays in resolving the issues and making changes, cancellations, and getting refunds, particularly in the case of flights.
  • No reservation with the hotel.
  • Accepting the hotel as it is.
  • No refunds (in most cases) for non-refundable reservations, regardless of any circumstances that may arise.

I personally strongly advise against using Agoda to book flights.

The reason is that using Agoda to book flights makes it very difficult to make any changes. If you’re willing to accept the aforementioned risks and drawbacks and the price difference is substantial, I would only suggest using Agoda to book hotels.

Wrapping Up

While using Agoda to make a reservation complicates, the website is a reputable source for travel arrangements.

Agoda is a reliable source for bookings and typically offers lower prices than direct bookings. Does this imply that Agoda is the best place to book?

Well, as previously stated, it mostly boils down to personal preferences. But to close out this piece, here are some passing recommendations I have:

Avoid using Agoda to book anything, especially flights. The exception would be hotels, and that too only if:

  • You can get a far better deal on Agoda than if you book directly with the hotel.
  • You accept the dangers and disadvantages outlined above.
  • If you adhere to the previously mentioned advice, you can reduce those risks and disadvantages.

If you have thoughts to share or questions to ask, please leave a comment below. We would love to hear from you!

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Abdul Aziz Mondol is a professional blogger who is having a colossal interest in writing blogs and other jones of calligraphies. In terms of his professional commitments, he loves to share content related to business, finance, technology, and the gaming niche.

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READ MORE Egadi Islands

Complete Guide To The Egadi Islands: What to See, Do, And Taste

BY  Sibashree May 16, 2025

Have you watched the documentary “Il Bianco nel Blu?”  This documentary ( titled Deep White Forests in English) highlights how Giovanni Chimienti, a National Geographic Explorer and marine explorer, has been conducting a scientific research project on the black corals in the waters of the Egadi Islands.  It is also astonishing to see how the Egadi Islands harbor so many mysteries. I mean, they have the potential to be the site of groundbreaking scientific research and a goldmine of archaeological treasures.  The latest archaeological discovery from the Egadi Islands has been a bronze rostrum. 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So, the Egadi Islands have been a part of the Egadi Islands Marine Protected Area since 1991.  And the list of attractions continues for the Egadi Islands! In this Tour and Travel Guide, we will explore the Egadi Islands and discuss why it is the ultimate location for a tropical vacation.  Egadi Islands: Understanding The Geography And Vividness The Egadi Islands are located off the western coast of Sicily. Further, these islands, nestled in the Mediterranean Sea, are often dubbed the “Best Well-Kept Secret” in Italy.  Along with its three major islands, it also has smaller islets such as Maraone and Formica. 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Levanzo is the quietest and most remote of the islands, ideal for those who want to truly disconnect.  The lodging options are more limited but full of charm: small vacation homes and guesthouses that offer a serene escape, often with stunning views and warm, local hospitality. Wherever you choose to stay, you'll find that the pace of life on the Egadi Islands is refreshingly slow, the service is personal, and the settings are unforgettable. Sustainable Travel: Protecting The Egadi Islands Paradise The Egadi Islands are more than just a scenic getaway—they're a model of environmental stewardship.  So, we must protect it from becoming another Italian destination fighting with overtourism. We already know what the Amalfi Coast, Rome, Venice, and Florence are facing.  As part of Europe’s largest marine protected area, the archipelago preserves its delicate ecosystem while welcoming travelers from around the world. Tourist activities here are carefully regulated to minimize impact on the natural environment.  Eco-friendly practices are common here, including using low-emission boats, recycling programs, and environmental education initiatives.  You'll even see signs throughout the islands reminding visitors to "leave no trace" and respect the fragile balance of land and sea. Ongoing conservation efforts include protecting the underwater meadows of Posidonia oceanica, which are vital for marine biodiversity, and monitoring populations of endangered species like sea turtles and groupers.  Anchoring in certain zones is restricted, and visitors are asked not to touch or collect protected flora and fauna. By choosing to travel responsibly—whether by kayaking instead of motoring, supporting local businesses, or respecting wildlife—you’ll help preserve the beauty and authenticity of the Egadi Islands for future generations. 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READ MORE is machu picchu closing

Is Machu Picchu Closing In 2023? Know It All Here!

BY  Pijus Maity May 23, 2023

The world heritage site of Machu Picchu, which is the main highlight of the Andean region, is a must-see attraction for tourists who come to South America. This Inca site has been closed for a while because of certain social and political situations. This has been done so to protect the safety of the local and international tourists. Keep reading till the end to find out more information on is Machu Picchu closing! The Official Statement Of Machu Picchu The Cusco Ministry of Culture agency and headquarters of the historical sanctuary of Machu Picchu is also in coordination with the Protected National Areas agency. They announced that the current situation in their region and country had experienced led to the site closing down. They closed down the Inca sanctuary of Machu Picchu and the Inca Road Network. This was ordered on January 21st, 2023, and untill further notice, to safeguard the general population's and tourists' safety. Similarly, it was also informed that all the facilities would be provided to the foreign and national tourists affected by Machu Picchu closing. This was effective from January 21st, 2023, and remained until one month after the social mobilizations or after the request to return the amount ticket. Temporary Closing Of Inca Trail Is Machu Picchu closing? Well, Machu Picchu got closed down on January 21st, 2023, because of the actions of the protestors. They were earlier also affected by an especially slow and low tourism season. The roads were blocked, and the supply chains were cut off. According to various Machu Picchu news, here were protests, and due to that, the Ministry of Culture and the Headquarters of the Historic Sanctuary (of Machu Picchu) shut the place down. The whole of it was shut down - including the ancient city of Inca, the Inca trail. The whole of tourism went to sleep while the country tried to work out its problems. Visiting Machu Picchu Post Protest One thing to understand is that no one can guarantee that there won't be any interruptions on your visit to Peru. Whether you plan it this or in the next year! The month of February is when travel remains the most low. This is also the time when the Inca trail closes down for prevention work and maintenance. The month of March, on the other hand, is when the tourists start re-opening for their new travel season. It is also considered to be one of the best places to travel to in September. Due to Machu Picchu and Peru's busy tourist season in the month of March, travelers should always book in advance. There are timed entry tickets to this site. For the year 2023, tourists are limited to 4,500 per day. Hence, one needs to make advance purchases if one wants to visit this gorgeous attraction. Tip: Is Machu Picchu open? Well, it is certainly open now and has been since the month of March. Things To Remember Before Visiting Here are a few things to remember before visiting Machu Picchu: 1. Select The Best Train Option When you are heading towards the Aguas Calientes, you can choose from three trains - Vistadome, Expedition, and the Belmond  Hiram Bingham train. The Expedition train is the standard train that brings one to Machu Picchu and is known to be equipped with panoramic windows. The Expedition train is a standard type of train that features half-panoramic windows. The Vistadome train is a more refined version and is known to be equipped with large panoramic windows so you can enjoy the scenic landscapes. The Bingham train is the most luxurious and has facilities like brunch and lunch. They also have an open-air roof in their wagon. 2. Use Restrooms Before You Enter One thing to know before visiting Machu Picchu is that there are actually no restrooms inside. This is why you should use the restrooms before entering the premises of Machu Picchu. After you have passed the entrance of the premises, you can no longer leave the premises and then re-enter. 3. There’s A Fixed Route When on the guided route of the ruins of Machu Picchu, you will, by default, have to follow a fixed route. Which means that you can only walk in a single direction. It is certainly not possible to go back and visit one of the previously-visited spots. This regulation was actually introduced to bring more order to the Machu Picchu tours. 4. Remember To Carry The Correct Equipment If you visit Machu Picchu, you need to make sure that you consider your backpack - it should be of regular size. There are certain measurements of backpacks up to which a backpack is allowed entry into the premises of Machu Picchu. Keep reading till the end to find out about is Machu Picchu closing! Exciting Facts About Machu Picchu Here is a list of some of the exciting facts about Machu Picchu: Most of the cities built by the Inca civilization were also destroyed during the event of the Spanish conquest. Machu Picchu is one such attraction that was in a hidden location. It was not found by the Spanish explorers at that time. This makes it one of the most best conserved Inca cities and a true archaeological gem. Machu Picchu was originally an astronomical observatory. It has a sacred Intihuatana stone known to indicate the two equinoxes accurately. A total of twice a year - the sun hits the rock directly and casts no shadow. Machu Picchu was only known in a local manner untill the professor of Yale - Hiram Bingham again discovered the site in year 1911. His book "The Lost City Of Incas" was actually based on his findings. Situated more than 7000 ft. above sea level in the Andes. The wonder is known as Peru's most visited tourist destination. 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READ MORE Canadian Train Trips

Travel And Enjoy Your Vacation With Canadian Train Trips

BY  Sibashree Aug 30, 2025

Canada is renowned for its breathtaking landscapes, featuring mountains that resemble a winter wonderland and stunning lakes located in various regions.  It has a natural beauty that many people appreciate, and fortunately, anyone can see these works of nature by train. Unlike driving, rail journeys are often far more relaxed, where you can get uninterrupted views. Someone else will be doing the driving, and all you have to do is soak in the majestic scenery while remaining comfortable in your seat.  You can be an adventurer for days and discover majestic waterfalls in faraway mountains, and everything is in full color. See the jagged peaks of the Rockies and revel in the tranquil lakes of Banff. The train routes are going to take you into the parts of the country that can be inaccessible by car.  It can be your first time as a tourist in Canada, or you’re wondering if you can see the country from a new perspective, and regardless of the reason, a Canadian train vacation is going to help you unwind and experience an enjoyable journey. Why Is A Canadian Train Vacation Special? Credit: Rocky Mountaineer Trains are very immersive in Canada, and you can be face-to-face with the country’s grandeur that no plane ride can match.  Enjoy the entire trip by looking at the amazing landscape and not just focusing on arriving at a destination.  Every mile is meant to be savored, and many travelers may often find themselves spotting eagles overhead or catching glimpses of the Northern Lights.  Enjoy a community while you’re on board the train and share meals with fellow passengers between stops.  These trips are great for fostering a connection and encouraging slow conversations. It’s a travel experience that feels human, and everything is often unhurried and full of wonder. 1. About The Rail System Canadian trains are going through rails that connect major cities located in remote regions. This is going to give you a scenic view that many may not experience.  There are rugged coastlines that feature high cliffs and dramatic rock formations. These Canadian train trips often glide past the snow-dusted mountains and stop in historic towns so you can take a lot of pictures.  Travelers are going to find it to be an ideal option during their vacation because they won’t need to do long drives. Also, the trip is very flexible, and you can choose multi-day expeditions or opt for shorter two-day regional routes depending on your schedule.  Many travelers may be looking for luxury tours with gourmet meals, while others may prefer a more budget-friendly option that can still provide them with incredible views.  Regardless of your travel style, you can definitely find a journey that fits what you want with the right tours. 2. Top Routes On Canadian Train Vacation That Showcase Canada’s Natural Wonders Many luxury trains are going to show you the diverse landscapes that Canada offers. When you embark on this journey, you can see towering mountains and then bustling cities that are changing colors according to the season.  Many routes offer access to cultural landmarks, but it will still depend on you on the type of adventure that you want to explore.  Some will let you spend around 11 days on the tour, and you can board the train for a scenic view. Watch the transformation of forests and prairies and head to lakes to appreciate the alpine beauty better.  Go to national parks and ride gondolas with a specific itinerary from the experts. See more information about the location of these companies, where you can book the tours below: What Are The Benefits Of Choosing A Canadian Train Vacation? If you’re still wondering whether a train trip is right for you, consider the many advantages it offers: Stress-Free Travel: You won’t have to deal with traffic or go through a lot of airport security lines. In trains, you just sit back and enjoy all the views that you’re seeing. Eco-Friendly Option: This kind of traveling often produces lower carbon emissions compared to driving long distances by automobile. Unmatched Scenery: Get access to large windows with open observation decks and take pictures of the diverse landscapes that you’re seeing. Flexible Itineraries: Select a schedule that matches your vacation days. Opt for longer routes if you want to explore more of the country. Planning The Perfect Rail Journey For The Ultimate Canadian Train Vacation Credit: VIA Rail Canada Now, before rushing to book your ticket, you need to determine the type of experience that you want in the first place. You might want a luxurious escape where budget isn’t a problem. Fortunately, there are train trips that can give you that along with a scenic adventure. Others would want to discover the charm of Eastern Canada on a budget, and if so, compare your options and do your research. Plan well and learn about the changing seasons. Summertime can generally offer lush greenery, while wildlife can also be viewed from the train windows.  In the meantime, winter routes are often magical, and you can discover snow-covered trees and a cozy train interior that’s perfect for sipping hot cocoa.  Why Is It More Than Just A Vacation? Overall, this is more than a trip, but it’s a storytelling where each town has a tale to tell. Each moment on the train becomes a wonderful memory of quiet mornings or bonding with your loved ones.  Watch the sparkling stars from your window and revel in the things that nature is capable of. These Canadian trips are going to allow you to reach destinations that you might have only dreamt about previously.  They can give you a chance to rediscover the art of traveling without rushing.