Trust Or Bust: Here’s My Agoda Experience!

Dec 7, 2023

Last Updated on: Sep 1, 2025

Travel Blog

Are you attracted to Agoda for its alluring airfare and hotel offers? However, you are a wise traveler and are aware that appealing offers frequently have exorbitant fees. This could put your hard-earned money at risk of being lost. So the question remains: is Agoda legit?

Let’s investigate!

Is Agoda Legit?

Agoda

Since Booking Holdings is the largest online travel company in the world, Agoda is unquestionably legitimate. If something goes wrong or you need to make changes, cancel, or receive a refund, Agoda can make things more difficult.

In essence, Agoda serves as a go-between for you and airlines and lodging.

As an intermediary, Agoda manages your reservation and takes payment on your behalf. The payment does not go to the hotel or airline you booked with.

Because your contract is with Agoda and not the hotels or airlines directly, they will not be responsible for providing you with assistance.

You will have to contact Agoda in the event that something goes wrong and you need help. They will then get in touch with the airline or hotel in question on your behalf and give you the information you need.

In a similar vein, Agoda is the entity you will need to contact for any modifications, cancellations, or refunds.

And because of this—the involvement of a third party, Agoda—things could be challenging. Especially in the event that something goes wrong or you need to cancel, make changes, or get a refund, especially when it comes to flights.

Reservation Tips

Reservation Tips

Bear the following in mind before making a reservation on Agoda:

It is true that booking through Agoda can save you money compared to making direct reservations. There is a significant risk involved: it can make any mishap more difficult to handle.

Additionally, you should be aware of the following three significant risks and disadvantages of using Agoda for reservations:

Reservation Issues

Reservation Issues

Your hotel reservation through Agoda or any other online travel agency can be at risk of cancellation. Occasionally, Agoda forgets to let the hotel know about a guest’s reservation, which leads to either no reservation at all or an overbooking of the same room.

However, occasionally, the hotels will also “bump” the least expensive visitors who booked through an internet travel company like Agoda. They will proceed to resell their room to a more direct buyer. Additionally, they lie to the guest by pretending that their reservation never happened when they got to the hotel.

There’s no guarantee that this problem will cease to exist. Even though Agoda might try to talk to your hotel about it—especially if it’s an urgent one.

No Control Over The Standard Of Hotels

No Control Over The Standard Of Hotels

Since Agoda and other online travel agencies are merely middlemen, they have little control over the quality of the hotels. This is another risk or disadvantage of using them to book a room. Even though Agoda offers hotel listings, it’s crucial to remember that the listing and the actual hotel might not always match.

Therefore, there is nothing you can do if the hotel you reserved does not match the listing. Having made the booking through Agoda, you have limited powers to question the quality. It’s crucial to set reasonable expectations when contacting Agoda about these kinds of problems because there’s no assurance that they’ll issue a refund, make another reservation at a nearby hotel, or provide any other kind of resolution.

Likewise, since the hotel is not directly in charge of your reservation, do not anticipate receiving a refund or any other kind of resolution from them.

This kind of scenario raises the possibility that Agoda will push things onto the hotel and that the hotel staff will then push things back onto Agoda, trapping you in the middle. Consequently, you will be forced to accept the hotel as it is.

No Refunds For Non-Refundable Bookings

No Refunds For Non-Refundable Bookings

It’s crucial to know that Agoda normally does not issue refunds for non-refundable reservations. This is regardless of any unforeseen events that might affect your trip arrangements.

However, it is definitely a legitimate online travel agency in terms of legitimacy. How? Personally, I’ve used Agoda to book hotels, and I haven’t had any problems. In fact, when I want to book a hotel, I always use it.

It is important to note that Agoda is owned by Booking Holdings, the global leader in online travel. Not only does Booking Holdings own Agoda, but it also possesses a wide range of well-known online travel companies, such as Booking.com, Priceline, Kayak, OpenTable, and others.

You should always book directly if there is little to no price difference between booking through Agoda and directly.

Agoda may be providing you with a far better deal than making a direct reservation with a hotel or airline. It all depends on your level and willingness to accept specific risks. Some of them are:

Book Directly Or Through Agoda?

Book Directly Or Through Agoda

You will have to consider the price difference between the two options. If Agoda does offer a cheaper rate, there are certain risks to consider, like:

  • Difficulties and delays in resolving the issues and making changes, cancellations, and getting refunds, particularly in the case of flights.
  • No reservation with the hotel.
  • Accepting the hotel as it is.
  • No refunds (in most cases) for non-refundable reservations, regardless of any circumstances that may arise.

I personally strongly advise against using Agoda to book flights.

The reason is that using Agoda to book flights makes it very difficult to make any changes. If you’re willing to accept the aforementioned risks and drawbacks and the price difference is substantial, I would only suggest using Agoda to book hotels.

Wrapping Up

While using Agoda to make a reservation complicates, the website is a reputable source for travel arrangements.

Agoda is a reliable source for bookings and typically offers lower prices than direct bookings. Does this imply that Agoda is the best place to book?

Well, as previously stated, it mostly boils down to personal preferences. But to close out this piece, here are some passing recommendations I have:

Avoid using Agoda to book anything, especially flights. The exception would be hotels, and that too only if:

  • You can get a far better deal on Agoda than if you book directly with the hotel.
  • You accept the dangers and disadvantages outlined above.
  • If you adhere to the previously mentioned advice, you can reduce those risks and disadvantages.

If you have thoughts to share or questions to ask, please leave a comment below. We would love to hear from you!

Read Also:

Share on Social Media

Abdul Aziz Mondol is a professional blogger who is having a colossal interest in writing blogs and other jones of calligraphies. In terms of his professional commitments, he loves to share content related to business, finance, technology, and the gaming niche.

Leave a Reply

Your email address will not be published. Required fields are marked *

title-img Related

READ MORE hajj travel agency USA

Discover The Best Islamic Travel Agency For Your Next Spiritual Journey

BY  Sibashree Nov 26, 2025

Traveling for Hajj or Umrah is one of the biggest feelings at times in a Muslim’s life. Everyone who makes the trip to the Holy Land hopes it will go well, be calm, and warm their soul.  To help make sure all goes well, it’s good to find an Islamic travel agency that really knows all about how Muslim people must do things, has the ways of the Muslim world, and is aware when it comes to what Muslim people need from a trip. A professional Islamic travel agency does not just set up flights and places for people to stay. It helps you be true to what you must do as a Muslim.  A reliable Hajj travel agency USA shows you how, helps you feel in the moment, and is really part of who you are. Let’s look at how you can pick the right travel agency and what makes it a really good one. How Picking The Right Islamic Travel Agency Matters Getting ready for a trip from other parts of the world needs a lot of quick thinking. From getting your papers to fly once your trip is planned and getting a place to lay your head near the Holy Land, you need to think a lot.  A skilled Islamic travel agency makes sure every step fits what Muslims have to do and helps make things good for you. Unlike other types of travel companies, these companies focus on providing religious and practical support, especially for pilgrims. They understand the Hajj and Umrah rules while helping to make sure that your travel plans allow you to do them without worry. Hajj Is Not A Regular Trip Organized By Any Usual Travel Agency  The Al Jazeera report says that around 1.5 million pilgrims from various parts of the world performed the Hajj in 2025. Ghassan al-Nuwaimi, the spokesperson of the Hajj Ministry, confirmed the numbers.  So, it is a big international event every year with pilgrims from around 180 countries taking part in it.  Also, Hajj takes place in May and June, and it is the month of extreme heat in the desert region. Furthermore, with people gathering in such large numbers, the safety measures during travel and during the rituals need to be very strong.  Moreover, for Muslims, Hajj bears deep religious significance with so many strict guidelines about the Dos and Don’ts. So, the itinerary needs to be perfect, and there needs to be a special focus on the accommodation and transportation.  To take care of all these and provide proper support during the trip, you need a travel agency that specializes in organizing Hajj and Umrah trips. These are special requirements for the Hajj trip.  1. Itinerary The Hajj trip is full of rituals, meditation, reflection, and introspection. The itinerary needs to align with all these activities and yet allow ample time for rest. Also, there must be educational sessions and adequate medical support.  2. Transportation With so many pilgrims on the Hajj, transportation and logistical challenges are common. So, only a travel agency, including the logistics and transportation in your package, or someone with a strong presence in the region, can take care of a Hajj trip.  There will be a lot of traveling between important locations, including Mecca and Madinah.  3. Accomodation During the Hajj trip, you have to follow a simple and ascetic lifestyle. Make sure that your accommodation is simple and supports your lifestyle these days.  Services Offered By A Reliable Islamic Travel Agency A good Islamic travel agency in the USA provides many services to make the trip easy for Muslim travelers. These go beyond simple bookings and give you help to make worship easier. Here are some services normally offered: Visa Paperwork: Agencies get all the paperwork for Hajj and Umrah visas. Cost of Flight: There are tickets for both ways from major US cities. Stay: Good lodgings near Haram. Travel: The best buses to take. Help for Groups: Informed guides who help pilgrims during their trip. How To Pick The Best Umrah And Hajj Travel Agency In The USA When you choose the best Umrah travel agency in the USA, find one that is good at its job. The best firm will be honest. They will make things easy for you and treat you properly. Here's what you ought to look at: Licence: Make sure they got the okay from the Saudi Ministry of Hajj and Umrah. Time in Business: Firms, for the most part, stay in business longer. They can deal with problems well. What People Say: Read what people who have been there before you say about how they were treated. Package details: Make sure you see all the costs, all the time, no extras. The right agency will give you that feeling of being sure. You will not fret about it. The Role Of A Hajj Umrah Travel Agency USA In Your Journey A pro Hajj Umrah travel agency has a big part in making sure all parts of your trip are done right. Whether you are choosing the right umrah packages or planning your travel details, they guide you at every step.  From talks before you go to help after you come back, their job is to make your trip free of worry and full of prayer. They also tell all who take the trip about what rules, rituals, and good ways to do things for both Hajj and Umrah. This makes sure you do what your faith asks you to do, and you get more. Choose A Hajj Travel Agency USA To Start A Journey Full Of Faith Finding the right Islamic travel agency can turn your trip into a time that is free of worry and good for your soul.  No matter if you plan on Hajj or Umrah, a pro agency will care for each part of your trip from flights to rituals and do so with feeling and full of faith. By picking a well-known Umrah travel agency in the USA, you can go with a clear mind knowing that all is done the right way, and you can work on strengthening your faith with Allah.  Start your planning soon, pick well, and may your trip be one full of faith, calm, and good things.

READ MORE Choose the right Marquee

The Crest Marquee Range In Australia: Premium Design For Professional Events

BY  Barsha Jul 31, 2025

There are outdoor events, and then there are outdoor events—the kind where people remember the setup before they even find the cheese platter.  Australia is a global leader in sports and event tourism. Also, places such as the Whitsunday Islands and Byron Bay are popular locations for destination wedding.  However, when it comes to making an unforgettable impression at a corporate launch, regional show, or community gala, not just any shelter will do.  You need style, stature, and structure. Enter: the Crest Marquee Range Australia, and how to choose the right Marquee. Whether you're a seasoned event planner or a business owner eyeing your next brand showcase, the crest marquee range is engineered (literally and figuratively) to impress.  This is not your mate’s backyard BBQ rig. This is architectural excellence with a side of Australian grit. What Exactly Is The Crest Marquee Range? Think of the Crest Marquee Range Australia as the luxury car of outdoor structures. These aren’t run-of-the-mill marquees and gazebos you slap up for a Sunday sausage sizzle.  They’re durable, clear-span marquee tents built for premium events that demand attention—and deliver it. What Makes Them Special? Clear-span design – which means no internal poles, so you get uninterrupted interior space (more room for guests, staging, or that dramatic floral chandelier). Engineer-certified aluminium frames – lightweight yet seriously tough. Customisable walls – solid, clear, or printed with your branding. Waterproof, UV protected, fade resistant, and wind resistant materials – because the weather never RSVP’d. The result? A clean, contemporary silhouette that screams professionalism, whether you’re hosting a corporate soirée, product launch, or temporary exhibition. Why The Crest Range Is In A League Of Its Own Let’s face it—event infrastructure in Australia has to be tougher than a meat pie left out in the sun. The elements don’t hold back, and neither should your marquee. Here’s what sets the Crest Marquee Range Australia apart: 1. Built Tough For Aussie Conditions Our beautiful climate comes with curveballs—surprise downpours, gusty afternoons, UV rays that could roast a chook. That’s why Crest marquees are made with fire-retardant, UV-protected, and wind-resistant materials. These aren’t features; they’re necessities. 2. Modular And Scalable Design Need something intimate for a VIP lounge? Or maybe a massive structure for a field day with 500+ attendees? With durable, clear-span marquee tents, you can connect multiple units to suit your space and audience. It’s the adult Lego set you never knew you needed. 3. Professional Aesthetic That Sells First impressions are everything in business. With crisp lines, clean finishes, and optional branded walls, the Crest range transforms your event from “Oh, that’s nice” to “Wow, who are they?” When Did The Crest Marquee Stole The Show? Nothing drives the point home better than seeing the product in action. Here are three scenarios where businesses saw real-world results with the Cre Marquee Range Australia, and how to choose the right Marquee. 1. Mining Expo In Western Australia A mining technology company needed to create an impressive mobile exhibit to display million-dollar drilling equipment. The solution?  A 10-metre crest marquee with branded clear side walls and reinforced flooring. The marquee handled desert winds like a pro and made the company look like the gold standard—literally. Result: They secured a major contract thanks to their polished presence. 2. Wedding And Events Hire Company, Victoria One events company wanted to step up its game and appeal to higher-end clients. They invested in several durable, clear-span marquee tents from the Crest range and began offering all-inclusive packages for formal weddings and galas. Result: Bookings with a higher price tag doubled within the first 12 months. Brides and grooms couldn’t get enough of the luxe marquee look. How Is Destination Wedding Shaping Australia’s Event Tourism?  The destination wedding market in Australia has grown rapidly within a span of a few years.  The market is approximately valued at USD 1.2 billion in 2023, and it is projected to rise even more by 8-10% within the last 5-10 years.    “Australia Overseas Wedding Design Market size is estimated to be USD 5.4 billion in 202 and is expected to reach USD 10.2 billion by 2033 at a CAGR of 7.5 from 2026 to 2033.”  Couples in Australia and all around are spending an approximate cost of $2500 to $4500 on a wedding marquee.   But just by doing that, you are not gonna get the dreamy wedding setting that you might want for your wedding.   With additional costs of decor, lights, furniture, restroom facilities, catering, and staff, the total cost will pile up to a few thousand to create a dreamy wedding.   But do all different types of crest marquee cost the same, and how do you choose the right marquee?   Pole Marquee – With wooden poles to support a giant canvas roof, creating an elegant traditional look.   Clearspan Marquee - This high-tech and modern marquee with a metal frame allows a bit more flexibility to the whole structure, making it look more expensive.   Stretch Tents – It is a great choice among the popular ones, which makes the tent material stretch over the internal poles.   Tipis – The tipi is a marquee with a whole character in itself, although it is creative, but the interior space is quite limited.    Yurts – The yurt is a construction that uses a wooden circular tent, with a striking visual presence inside the tent.   3. Food And Wine Festival In South Australia Organisers wanted something different from the stock-standard marquees and gazebos. They used a series of modular Crest marquees to house VIP wine tastings, cooking demonstrations, and a media lounge. Result: Attendees described the setup as “upscale” and “Instagram-worthy,” leading to record-breaking social media engagement and next-year pre-bookings. More Than Just A Shelter—It’s A Brand Statement When you're at a high-stakes event, every detail speaks volumes about your brand. Would you rather be the brand behind the wobbly gazebo with patchy fabric, or the business hosting guests under a gleaming crest marquee that looks like it belongs at the Sydney Opera House forecourt? Exactly. From tech expos to bridal fairs, a marquee isn’t just overhead protection. It’s your visual handshake. The Crest range delivers that handshake with a confident grip and a tailored suit. How To Choose The Right Crest Marquee For Your Needs Feeling a bit dazzled by all the options? Here's a quick guide: For smaller professional booths: Start with a 6-metre clear-span option. For large exhibitions or weddings: Look into modular 10-metre or even 12-metre setups. For branding impact: Choose sidewalls with custom prints or transparent panels to draw the eye. For repeat events across multiple regions: Ask about portable frame options and accessories for quick assembly and transport. No matter your industry—be it hospitality, mining, education, or agriculture—the Crest range can flex to fit your goals. Built To Impress, Designed To Last At the end of the day, the Crest Marquee Range Australia isn’t just a structure—it’s a strategic investment in your brand presence, event professionalism, and guest experience.  These aren’t disposable covers you ditch after one use. They’re built to last through years of business wins, big reveals, and brilliant moments. Whether you’re hosting your first corporate event or upgrading your event hire inventory, there’s a Crest marquee waiting to turn your next event into something extraordinary. Call To Action: Explore The Crest Marquee Range Today And Choose The Right Marquee Ready to elevate your event game? Browse how to choose the right Marquee Range Australia and see how Extreme Marquees can help you build a show-stopping space that ticks all the boxes—style, strength, and serious presence. Contact us now to get a quote, chat about design options, or book a demo. Premium events deserve premium marquees—and yours is just a click away. Read Also: 8 Beaches of Melbourne, Australia Where You Can Cool Off! 9 Best Beaches In Australia That Will Make It The Trip Of Your Life! Do You Know The Best Time To Visit Australia? Read All About It! 

READ MORE Airport Hacks

15 Airport Hacks Every Traveller Should Know Before Their Next Flight

BY  Sibashree Oct 15, 2025

People always feel excited when they are at the airport. Moreover, an Airport is always the starting point for a new adventure.  However, people find it difficult to manage things at an airport. Moreover, having multiple things all at once can be overwhelming for people in general.  Long queues, baggage restrictions, and last-minute changes can create additional problems for a traveller. Whether you’re flying domestically or heading overseas, these clever airport hacks will save you time, money, and energy. And if you’re departing from Melbourne, staying close to the terminal at Novotel Melbourne Airport can add an extra layer of convenience to your trip. What Are The Airport Hacks That Travellers Should Keep In Mind? The travellers should always avoid the last-minute trouble. However, here are some life-changing airport hacks that will make travel easier. 1. Check In Online Most airlines open online check-in 24 to 48 hours before departure. Hence, the travellers should take advantage of this. The travellers can simply avoid the long queues with the help of early check-in. Moreover, early check-ins ensure smoother entry to the Airport. 2. Pack Strategically Keep essentials like chargers, medication, snacks, and a change of clothes in your carry-on. If your checked luggage is delayed, you’ll still have the basics. Travelers should keep all their essentials handy in a separate bag. Moreover, people should not pack everything together clumsily.Packing strategically and keeping a separate bag with all the essentials handy is one of the best airport hacks. 3. Dress For Security Screening People should use slip-on shoes, minimal jewellery, and avoid belts. Moreover, keeping your dressing minimal shall allow you to pass through the security easily. People have always heard about the airport look of the celebrities. However, even the celebrities dress minimally to avoid hassle at the airport. 4. Use Packing Cubes Packing cubes are a simple way to keep your bag organised and make repacking easy. Moreover, security wants to check your belongings. Thus, people face nightmares while repacking what the security unpacked. Thus, the packing cubes can help people pack things more efficiently and easily. Incorporating packing cubes into your luggage is one of the best airport hacks. 5. Bring An Empty Water Bottle You can’t take liquids through security, but you can fill an empty bottle once inside. Thus, people can simply fill their empty bottles with water.  Hence, travelers will not have to pay an inflated price for a water bottle. 6. Download Your Airline’s App People should always install airline apps. Moreover, the Airline apps provide real-time updates on sudden events that include gate changes, flight delays, or even cancellations. Thus, the travellers should get their information firsthand with the help of the airline apps that are available to them.  7. Join A Frequent Flyer Program People should join a frequent flyer program. Moreover, such programmes allow people to get access to the best facilities within an airport. Many travellers avoid subscribing to such programs, considering they travel less. However, these programs have several long-term benefits. Even if you don’t travel often, points add up over time and can unlock benefits like priority boarding, lounge access, and discounted flights. 8. Keep Digital And Paper Copies Of Documents Several documents play a crucial role in onboarding a flight. Thus, people should never keep all their eggs in one basket. Hence, flyers should always keep both hard and soft copies of the essential documents.  Mobile phones often die, and it becomes difficult to find a charger in airports.  Thus, printed hard copies of the essential documents save the travellers from facing problems. 9. Invest In Noise-Cancelling Headphones Carry headphones to avoid getting bored. Airports mostly remain noisy. However, people often have to get entertained by their phones. However, they mostly forget to carry their headphones along with their phones. Listening to music or watching movies allows people to pass through the long hours of waiting. 10. Use Lounge Day Passes People often think that the lounges are for the premium flyers. However, occasional flyers can always get a one-time pass that will allow them to use the lounge. Travellers get free Wi-Fi, refreshments, and lunch at the lounge.  11. Track Your Luggage People can find several smart luggage trackers in the airport shops. Online platforms also sell these smart tags and the trackers.  Airlines often misplace your luggage. Thus, it is important to put a smart luggage tracker on your luggage. Such trackers allow you to trace the location of your luggage, once it is misplaced. 12. Download Offline Maps And Entertainment Airport Wi-fi does not always provide a reliable network. Thus, people often find it difficult to get access to online applications like YouTube and others.  People should hence download videos, apps, and maps to avoid any problems.  13. Take Advantage Of Early Morning Flights Travellers should always book early morning flights. Moreover, the early morning flights mostly do not get delayed. People find the cheapest flights in the early morning.  14. Use The Right Credit Card Some credit cards include complimentary travel insurance, lounge access, or waived baggage fees—valuable perks that can enhance your airport experience. 15. Stay At An Airport Hotel Before Early Flights Travellers can always stay overnight at an airport hotel during early departure. Moreover, this takes away the stress of traffic and rushed mornings.  Melbourne travellers can always halt at the Novotel Melbourne Airport.  Moreover, the hotel offers unbeatable convenience with its location directly at the terminal. Happy Travels! Airports are the beginning of every happy journey, and hence, the start of the journey should always be happy.  Incorporating these small hacks can save people from big-time troubles. According to the Melbourne Airport website, almost 2,772,445 people boarded flights from the Melbourne Airport in the financial year 2023-2024.  Thus, airports always remain crowded. Hence, it is important to travel in an organized way in such situations.