Role of Corporate Travel Agencies in Sustainable Business Travel

Feb 5, 2024

Last Updated on: Nov 14, 2024

Travel Blog

Sustainable travel practices are becoming increasingly vital for corporate travel agencies as they navigate the complexities of modern business needs and environmental responsibilities. By integrating sustainability into their policies and offerings, these agencies not only support eco-friendly initiatives but also address the burgeoning demand for responsible travel options.

A corporate travel agency can play a pivotal role in reducing a company’s carbon footprint through various strategies, such as offering flights with lower emissions, eco-friendly accommodations, and ground transportation options that minimize environmental impact.

With the rise of sustainability, corporate travel agencies have an opportunity to lead the change towards more responsible business travel. These agencies are instrumental in educating clients about the environmental impact of their travel choices and providing them with sustainable alternatives that align with their corporate social responsibility goals.

By leveraging their expertise and industry connections, travel agencies can help businesses implement sustainable travel practices that contribute to a greener future without compromising on efficiency and convenience.

Key Takeaways

  • Corporate travel agencies are essential for promoting sustainability in business travel.
  • Agencies aid in reducing travel-related carbon footprints through eco-friendly options.
  • Expertise from agencies assists companies in adopting sustainable travel practices.

The Impact and Importance of Sustainable Business Travel

Your understanding of sustainable business travel is crucial not only for reducing your company’s carbon footprint but also for contributing positively to the environment. With a rise in awareness about climate change, corporate travel agencies are key players in helping businesses travel smarter.

Understanding the Environmental Impact of Business Travel

When you consider business travel, it’s important to recognize the substantial environmental impact it can have. Flights, for instance, contribute significantly to greenhouse gas emissions, with aviation accounting for about 2% of global energy-related CO2 emissions. Since transportation is a critical component of corporate travel, the energy used in business trips directly correlates to increased carbon emissions, thus accelerating climate change.

Integrating Sustainable Travel Options into Corporate Travel

To address these issues, your corporate travel policies must integrate sustainable travel options. This could involve:

  • Choosing flights that use sustainable aviation fuel
  • Partnering with vendors prioritizing sustainability
  • Utilizing a carbon calculator to track and manage carbon emissions

By doing so, you actively participate in reducing the carbon footprint of your business travels. Additionally, corporate travel managers are now sourcing sustainable vendors and incorporating these practices as a standard in travel programs, which increasingly reflects your company’s commitment to social responsibility.

Strategies for Implementing Sustainable Travel Practices

Transitioning to sustainable business travel isn’t simply a trend; it’s an essential evolution in response to global environmental challenges and consumer expectations. As a corporate travel agency, your strategic implementation of sustainable practices is imperative.

The Role of Technology and Innovation in Sustainable Travel

Technology and innovation serve as the backbone for advancing sustainable travel. Travel policies can be greatly enhanced by integrating software that tracks and reports on carbon emissions, encouraging customers to opt for greener options. For instance, using platforms that offer carbon-neutral travel options provides travelers with transparent and impactful choices. You can further foster responsible travel by investing in technology that simplifies the booking of eco-friendly accommodations and transportation.

Examples of technology aiding sustainable travel:

  • Carbon emission tracking tools: Helps in monitoring and reducing the traveler’s carbon footprint.
  • Eco-rating systems: Assists customers in choosing services with lower environmental impacts.

Building Connections with Local Communities and Tourism

Developing connections with local communities and encouraging sustainable tourism are also vital. Strong relationships lead to more authentic travel experiences and ensure that the benefits of tourism extend to the local economy. As a travel agency, advocate for travel experiences that respect local regulations and customs and promote sustainability.

Ways to connect with local communities include:

  • Local sourcing: Advocate for using local guides and services.
  • Supporting local ventures: Encourage travelers to engage with businesses that give back to the community.

By prioritizing these strategies, your agency plays a critical role in shaping a more sustainable future for the travel industry.

Sustainable Business Travel Tips

Here are some of the best sustainable travel practices that corporations can implement in order to decrease their carbon footprint without having to give up business travel. 

Book Your Business Trips Selectively

Getting a change of air and venue to get out of the daily grind in the office is something every corporate likes. However, the organizations of these individuals must question their need for such extravagant in-person travel. As it happens, this can greatly affect the ecological footprint of the organization. 

Businesses can help discourage such short trips and encourage a string of numerous trips together. Companies must consider if virtual alternatives could also be a possibility. Many corporate conferences offer virtual options through video conferencing tools that help workers attend a session and listen to the speakers without having to travel. ‘

Eco-Friendly Transportation

If the traveling distance is not too far away, then businesses must ask their employees to take a train instead of a flight. According to the Journal of the Air & Waste Management Association, railways have lesser carbon emissions than air travel. Trains also have a higher comfort quotient with better views and increased legroom. 

It may be that taking a train is not an option in certain cases. If travelers must get on a plane, businesses must encourage them to take a direct flight. Takeoff and landing cycles influence carbon emissions. The fuel combustion at takeoff and cruising to higher altitudes is very high. Flights with layovers could be more economical but it does not help the environment get any better. 

Choose Green Hotels

Many hospitality chains around the world have reduced their carbon footprint. While booking hotels, ask them about the steps they have taken to go green and if they have a LEED certification. It is a certification program that acknowledges sustainably built systems.

Hotels now provide just new sheets and towels on arrival, which helps conserve water and energy in the process. In some hotels, single-use toiletries are no longer in use. Now, they offer bulk items such as shampoo, conditioner, and body wash in the shower. This eliminates the production of excess waste in the landfill. 

Conclusion

Corporate travel agencies have a critical role in shaping sustainable business travel practices. Through their expertise, they guide you in adopting green travel policies, ensuring that your business’s travel footprint aligns with broader sustainability goals.

By choosing suppliers with sustainable credentials and continuously monitoring travel impacts, your travel program can contribute to protecting the environment while also promoting social responsibility within your organization. In partnership with these agencies, you have the power to make each business trip an opportunity for positive change.

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Ankita Tripathy loves to write about food and the Hallyu Wave in particular. During her free time, she enjoys looking at the sky or reading books while sipping a cup of hot coffee. Her favourite niches are food, music, lifestyle, travel, and Korean Pop music and drama.

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Discover Joshua Tree National Park: Unique Fun Facts Revealed

BY  Sibashree Oct 28, 2024

With mountains, faults, monoliths, deserts, and unique geological formations, Joshua Tree National Park has emerged as an important ecological hub of California. Further, as the name goes, the park has the most amazing Joshua Tree, a Yucca palm species that became famous with the Joshua Tree album by U2.  Spanning 800,000 acres and situated at 5000 feet above sea level, this national park is like a natural tapestry. Further, 85% of this national park is still pristine wilderness. So, there is no wonder that a place like this harbors the best secrets and fun facts that are yet to be explored.  Here, I will share some amazing info about the park’s history, fossils, cryptobiotic crusts, and more. Joshua Tree National Park is about to complete 30 years of its designation as a national park on 31st October 2024. President Franklin Delano Roosevelt designated it as a national monument in 1936. Things No One Talks About Joshua Tree National Park  The basics are boring! There is no fun in visiting a place that does not have stories to tell. However, this national park, designated in 1994, has mountains and ecological units that echo the tales of history, changes, and humanity.  Let’s get into the stories, but before that, let me give you a brief account about when and how to visit the park. September to November is the best time to explore the park due to pleasant weather conditions.  Further, the Annual Night Sky Festival occurs in the park in October. It’s a delightful experience for people of all age groups. Thomas Crochetiere writes many fascinating stories about Joshua Tree National Park in his “The History of Joshua Tree National Park: A historical, informational, and educational timeline of Joshua Tree National Park.” If you are interested in the park’s history, you can grab a Kindle edition of the book.  1. Fascinating Historical Tales About Joshua Tree National Park  Human history in Joshua Tree National Park is as old as 15000 years. Two archaeologists, William Campbell and Elizabeth Campbell, further discovered the existence of Pinto culture in this park. Pinto Culture In The Park  People belonging to this Pinto Culture used to stay in cool grassland environments here, and they were primarily hunters. Pinto culture in the national park was discovered by archaeologists thanks to the triangular-shaped spears, scraping and cutting tools, and seed-processing tools.  All the implements that established a Pinto connection to the place indicate that the Pinto people led a bohemian lifestyle. Along with hunting, they also practiced seasonal harvesting.  Native Americans Occupying Joshua Tree National Park  Europeans came to Joshua Tree National Park in the late 18th century. However, the park had three groups of Native Americans. They followed the Pinto culture, thriving locally in the park. These three tribes were: Cahuilla Serrano Chemehuevi The Chemehuevi tribe was the latest to occupy the national park, and they came to this park from the Great Basin of Nevada in 1500.  All these tribes adopted the tools of the Pinto people, and they improved and diversified them.  Cattlemen First Occupied The Joshua Tree National Park  Joshua Tree National Park has every element of a Western movie. The western side of the park had higher elevations during the 1870s. These areas also received a higher rainfall and had different species of native grasses.  As a result, many cattle owners used to flock to these parts of the park for cattle grazing.  William “Bill” McHaney was the earliest cattleman in this park. He was a legendary figure, and he took his Texas Longhorns to these higher valleys. He will be known for living in the national park and exploring the area for around 60 years. Further, his brother, Jim, built a gang to steal cattle from Mexico and Arizona.  Discovery Of Gold In Joshua Tree National Park  The 19th century was the biggest highlight in the Joshua Tree National Park. Miners flocked to this park in great numbers for the discovery of gold. Twentynine Palms was the first area to have mining expeditions in the park in the late 1860s.  The presence of water in the Oasis of Mara was the main reason behind extensive mining expeditions at Twentynine Palms. Gold was collected from dirt using dry washing. The process was fun, and it involved throwing dirt mixed with dust into the air. The dirt was caught as it came down in the air, and this process continued until the mix only had gold dust.  Desert Queen Mine was a more successful gold mining venture in the park. It was Frank L. James, an employee of the Lost Horse Mine, who discovered the vein of gold in the Northern Queen Valley. Unfortunately, he had to lose his life at the hands of  Charles Martin. Martin was a part of the notorious cattle-rustler gang of Jim McHaney. Jim McHaney was the brother of William “Bill” McHaney, a legendary figure in the park.  Joshua Tree National Park Had An Important Role To Play During World War I  The dry, desert climate of Joshua Tree National Park was beneficial for the war veterans suffering from the effects of the mustard gas. This gas was so lethal that it had to be banned after World War I. Did You Know?The Geneva Gas Protocol Treaty, signed in 1925 by most countries, banned the use of biological and chemical weapons in war.  Germans introduced mustard gas in 1917, and any contact with the gas used to cause skin burns, blisters, and respiratory problems. Patients hit by this gas needed to get hospitalized for the treatment of chemical burns and respiratory issues.  Moreover, the survivors of the mustard gas attacks had greater risks of developing cancer.  2. Fossils Of Joshua Tree National Park  https://www.instagram.com/p/ClHXsRDS2Xq/?img_index=1 The fossils in the Joshua Tree National Park tell us about the geological evolutions, extreme natural events, and biodiversity. So, what were the animals that roamed here when the earth was a cooler and greener space? Let’s have a look at the list below.  Columbian mammoths Dire wolves Camels Horses Llamas Giant ground sloths Saber-toothed cats  Bison American Pronghorn Did Dinosaurs Live At Joshua Tree National Park? Scientists believe that Joshua Tree National Park had dinosaurs. Some of the oldest rocks in the park are from the dinosaur era. However, being metamorphic and igneous, these rocks could not preserve the skeleton of the dinosaurs. So, there is no “black and white” evidence regarding the existence of dinosaurs in the park yet.  The oldest fossil found in the park is the tooth of a pocket gopher. It was found in a 7.8 million years old sediment. The park has many other microfossils that are even older.  Moreover, the midden of the pack rats has been a gold mine for finding plant and insect species. At least 12 species of plants were found in the midden, and the oldest was around 30,000 years old. In addition, the darkling beetle fossils in the midden come from various ages. The oldest dates back to  34,000 years ago, and the latest is as old as 1000 years old.  Above all, the human artifacts and bones collected in this midden speak of human history and the evolution of their lifestyle.  3. Cryptobiotic Crusts Of Joshua Tree National Park  What are cryptobiotic crusts? They are hidden biotic organisms present on the surface of the park soil. Blue-green algae or cyanobacteria are the leading cryptobiotic crusts at Joshua Tree National Park. The other forms of cryptobiotic crusts present in the park soil are: Mosses Lichens Microfungi Bacteria Green algae Now, these cryptobiotic crusts are important to bind the sand and soil particles of the park together. In other words, they prevent soil erosion caused by wind and water.    4. Spiritual Stories And Symbolism Around Joshua Tree National Park “The Joshua Tree” album by Irish band U2 brought the spiritual connection or symbolism around the Joshua trees in the park under the spotlight. The album explores the gap between the promised land and the real land of America. The desert also stood for the desolation of the soul, while the Joshua trees, surviving in extreme weather conditions, became the symbol of hope and prayer. However, you must go back around 180 years to trace how Joshua trees have always been associated with symbolism and Biblical stories. In the 1850s, the Mormon pioneers crossed the Mojave Desert and saw these trees.  The upraised branches of the trees reminded them of Joshua, who stretched his arms to the sky for prayer and led the “Israelites into the Promised Land.” So, this is how these Yucca Palm trees got their new name.  5. Joshua Tree National Park Is The Best For Stargazing  As International Dark Night Sky, Joshua Tree National Park is one of the best places in California for stargazing. The following parking lot areas are best for Joshua Tree National Park stargazing. Hidden Valley Ryan Mountain Quail Springs Cap Rock Along with these places, you can also choose Pinto Basin for an amazing stargazing experience.  How To Reach Joshua Tree National Park? Joshua Tree National Park has three entrances. The table below details these entrances and will help you pick the right one based on the location you are traveling from. Park Entrance GateLocation Ideal For Tourists FromWest EntranceAt Park Blvd Off Highway 62Los AngelesPalm SpringsSan DiegoNorth Entrance29 Palms, Off Highway 62Las VegasSouth EntranceCottonwood Spring, Off Highway 10Salton Sea area The West Entrance is the main entrance to Joshua Tree National Park. You must drive through California Highway 62 or Interstate 10 road to reach here.  Further, if you are traveling by air, you must reach Palm Springs Airport, and from there, you can rent a car. The Los Angeles International Airport is also 150 miles away from this park.   Also read Why Include Whale Watching In Your LA Itinerary. Traveling On A Budget: Tips For Affordable Adventures. From Cocktails To Kickflips: Must-Try Activities In San Diego.

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Three Of The Best Must-See Attractions During Your Time On The Thai Island Of Phuket

BY  Sibashree Jul 17, 2025

Alright, so—Phuket, the Thai Island. Man, where do I even start? I went in with zero expectations. Like, I thought it’d just be a beach-and-smoothie kind of trip.  You know, chill, maybe burn a little under the sun, hit up a night market or two, then call it a win. But wow, did this place surprise me! Seriously, you could spend a whole week there and still feel like you missed stuff. And I don’t mean just tourist traps—I mean real gems, the kind of places that make you stop and go, “Wait... how is this even real?”  But if I had to pick just three, the ones that still pop into my head while I’m spacing out on the subway or standing in line somewhere? It’s these. Trust me, you don’t wanna skip ‘em. Here’s the shortlist of the best things to see on Phuket Island, broken down with the same chaotic energy I had while stumbling across them. What Are The Best Things To See On Phuket Island?  From the natural beauty of Phang Nga Bay to the Big Buddha statue and the unique charm of the Old Phuket Town, the best things to see on Phuket Island are many.  Here goes my journal of what I saw and what I experienced.  Also, you can plan a stay in the best hotel in Patong Beach to make your holiday more enjoyable.  1. Phang Nga Bay Okay, so this one?  Total accident. I wasn’t even planning on going. I was half-asleep at breakfast, eavesdropping on some German backpackers at the hostel talking about this boat tour, and I kinda just nodded along and joined last-minute. Best decision I didn’t even really make. Next thing I know, I’m on this longtail boat, wind blasting my face, trying not to drop my phone overboard. And then—bam—these giant limestone cliffs just rise up out of the water like something straight out of a dream.  It’s wild. Like, you see photos online and assume they’ve been touched up or filtered or something. But nope. That emerald-green water? Totally real. And almost too perfect. Ended up in a kayak somehow. Not sure how that happened—someone handed me a paddle and I just went with it. And let me tell you, drifting through caves and into these hidden lagoons where it suddenly goes dead silent?  Genuinely eerie. In the best way. It was just me, water, and birds doing their thing. No Wi-Fi, no distractions. I didn’t even take a photo in that moment, which says a lot ‘cause I take photos of everything. I just kind of sat there, floating, trying to process how this was real life. Also, I overheard someone mention that those rock formations are millions of years old. Which, I guess, makes sense... but also doesn’t, because that kind of time is hard to wrap your brain around when you’re wearing flip-flops and sunscreen that’s already stopped working. Moral of the story: if someone mentions Phang Nga Bay, just go. Don’t overthink it. 2. Big Buddha Statue: One Of The Iconic Things To See On Phuket Island Alright, so this one is on every “Top 10 Phuket” list, and at first I kinda rolled my eyes like, “Okay yeah, giant Buddha, got it.”  But listen—it’s worth it. Especially if you like places that mess with your sense of scale and give you a weird kind of peace you weren’t expecting. You can spot the statue from, like, miles away. It’s perched way up on this hill and looks kinda unreal when the sun hits it just right.  Getting there involves a bit of a drive (note to self: don’t trust Google Maps when it says 15 minutes), and the road?  Twisty and wild. At one point, I had to dodge a monkey that was just hanging out in the middle of the road like it paid rent there. Once you're at the top though—wow. The breeze, the views, the statue itself... it all just sort of hits you at once.  There were people praying, people meditating, some guy just playing with his shoelaces like he was in his own little world.  I ended up sitting on this shaded bench, not really thinking, just existing. It’s hard to explain, but everything felt... still like time slowed down a little. Even if you’re not spiritual or religious or whatever, there’s something about that spot that feels special. It’s quiet, but not in a lonely way. Just peaceful. Solid recommendation. 3. Phuket Town So, confession time: I almost skipped this entirely. “The Old Town of Phuket”? Sounded kinda boring, honestly. But someone at dinner said the food there was fire, and I was like, “Alright, I’ll go for the noodles.” Ended up staying all day. This part of the island has its own vibe. Totally different from the beachy postcard stuff. It’s loud, colorful, and full of character.  Buildings in faded yellows, pinks, blues—all with peeling paint and crooked shutters that somehow make it even better. It’s got this lived-in charm. Like nothing’s trying too hard, and that makes it cool. I wandered aimlessly for hours. Got lost, found a little bookstore with more cats than books, and accidentally bought a t-shirt I’ll probably never wear.  I ate noodles that made me do the involuntary “eyes wide, nod slowly” thing because they were just that good. Oh—and there was this old guy selling postcards with weird hand-drawn cartoons. I bought five. It’s not glamorous. It’s not curated. But it’s real. And for me, that’s what made it so good. Things To See In Phuket Island: Where Nature And Grandeur Meet So yeah, those three places? Absolute standouts. Not secret spots by any means—plenty of people go. But they’re memorable in that “I can’t believe this is real” kind of way. Nature that humbles you. A statue that quiets your brain. A town that feels like someone’s messy scrapbook of life. And hey, pack light but bring snacks. I got way too hungry way too fast and regretted not having anything on hand but gum. Anyway, that’s it. If you end up in Phuket, don’t miss these. Or do. But you’d be missing out.

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Kiwi Flights Review – Login, Services, And Travel Experiences

BY  Barsha May 2, 2023

Based on Kiwi Flights reviews, I will be writing my experience of the Kiwi Flights and how travel experiences can be severely impacted. Further, I will address the advantages and shortcomings of the airlines! While we have heard about the exciting features of Kiwi flights that apparently helps users to plan their travel itineraries for savings and convenience, several regular users feel it might not always be a smooth ride. Although Kiwi is not really the ideal travel agency for all your trips yet it can prove to be a good tool for specific or even unique situations. For instance, you came across the perfect flight deal for Europe, but you are located far away from the departing location. Naturally, you will look for flights from your home city, but the prices turn out to be double the rates you were getting from the initial deal. In that case, most of us would bid adieu to another dream vacation. But, instead, have you thought of taking a different approach? With the help of Kiwi, you can combine another bus, train, or flight with the initial cheap deal to reach your dream destination without spending a lot of money. So, we decided to check out Kiwi and decide whether it’s legit or just another scam platform. Stay tuned to find out more. Exploring The Kiwi App: All That You Need To Know! Today, we are here to find out - is Kiwi flights legit? The official website of the platform looks pretty cool. Plus, the app has a good 4.3 rating, accompanied by mostly positive reviews from guests. But then we can’t just start depending on every platform based on positive online reviews though it is certainly a convincing factor. When booking a flight on Kiwi, it will take only 20 minutes but there are other concerns. With technical difficulties regularly occurring, booking flights in Kiwi can be a huge risk! There are instances when booking flights can more time. according to Kiwi Flights reviews, there is another issue because while booking, if there are technical problems, it might lead to an incomplete booking. So without wasting any time, scroll down to find out all that you need to know about the Kiwi platform - because we did check it out, and here’s what we found out! What Is Kiwi? So, what is Kiwi? Welcome to the Tour And Travel Blog’s Kiwi flights review. Today, we will discuss Kiwi, a travel agency that operates online. Based in the beautiful Czech Republic, the Kiwi platform specializes in combining different flights with various transportation types into one booking to make your dream vacation possible at affordable rates. The platform uses a wide database filled with different bus, train, and flight schedules - these are combined together to provide users with travel options that are fast and cheap. While the platform can give you a great deal - a cheap flight combined with the right bus, train, or another flight can sometimes reduce your travel expenditure drastically. However, there’s only one problem - at times, Kiwi can end up creating itineraries that are either complicated or overly competitive just to save some money. Using Kiwi Flights: When Should You Use Kiwi? For most of us, using Kiwi flights makes sense when the expenditure for any planned trip turns out to be really costly. For instance, you are in the middle of some last-minute emergency, or you need to book an international flight (one-way), or your itinerary is too complicated, and you are looking for an easy way to make things cheaper on the itinerary. Yet, it has been observed that Kiwi Flights have had a 95% accuracy rate in predicting flight prices several months in advance. When combining the features of low-cost carriers along with analyzing airfare, it is one of the best on the market. In all these cases, using Kiwi flights seems like an obvious solution. Here we can check out the benefits of using the Kiwi platform - stay tuned to find out more. Save on expensive airfares. Book one-way international flights. Book multi-city trips with the help of Kiwi Nomad. Manage last-minute emergencies. There are some advantages that Kiwi flights have such as saving on expensive airfares along with booking one-way international flights. There are different options to make the booking via Kiwi Nomad for multi-city trips. This site is one of the best for last-minute bookings according to the Kiwi Flights reviews! When there is an emergency, you can make the booking on Kiwi Flights as there is always some seats available last moment. Are There Downsides To Kiwi Flights? While Kiwi is a good tool for booking cheap flights and making your itinerary simple, what most Kiwi flights reviews won’t tell you are the downsides of the platform that you have to note before you can start using the same. So, what are the downsides of Kiwi flights? Let’s find out - without wasting time, scroll down to find out more. There’s no guarantee that the flight options you will find on Kiwi will be the cheapest. If you do not pay extra, then there’s no reliable protection for your connecting flights. One of the biggest drawbacks is that the flights are not cheap so, people planning on traveling on a budget will find it difficult to book! At times, the authorities at Kiwi Flights take guarantees when booking flights. They inform customers that they will be provided connecting flights if there is an issue however, there is no guarantee of that! I personally would suggest to not rely on this guarantee considering there have been too many complaints and concerns regarding luggage lost, flight connections and other issues. Is Kiwi Legit? The User Reviews You Needed: So, the question that always pops up in reviews has made an appearance here as well - is kiwi.com legit? There are so many different kinds of customer reviews on Kiwi Flights that it’s honestly difficult to deduce. While the platform has a 4.3 rating on Google Play, it has only 1.5 stars on TrustPilot, and that too from more than 60K reviews. One of the best features is that the Airlines provide services to a wide variety of places. apart from that, they also take bookings last moment however there are concerns with improper bookings. At times, customers have experienced issues with flight bookings regarding availability and change. There are, however, some hacks that people who are traveling can use so that they can travel on a budget! A majority of concerns that customers have with Kiwi have a lot to do with different issues, such as long delays on different refund requests, improper bookings, and not always the cheapest rates. Naturally, you need to proceed with some caution while using the Kiwi platform. Review By Damien Powell: “I've used this service and app for several trips, one being a transatlantic flight. These are very good deals, but what really helps is the travel insurance that they provide. I had a delayed flight in Berlin that caused me to miss my connection in the US. They found me a flight home at no cost, it was really great during a very stressful journey. Review By Maxim Diatchenko: “An extremely irresponsible company. Bad communication: no phone contacts, email once a week. Very unreliable service. But they have a great website and mobile app. My story: I bought tickets months in advance. My criteria were: to fly in the evening. A couple of weeks before departure, the departure time was changed to nine and a half hours, moving it to the morning. I asked them to find me a similar flight or refund money to buy new tickets. They refused.” Review By John Villielm: “Absolutely ridiculous service. We booked two separate trips for the family to visit us overseas. Both trips were booked for 4 total flights, all of which were purchased as a set. Due to Covid, only 1 flight was canceled, but that started the problems. They give you two options, 1) 200euro credit (the tickets as a set were $3K and $4k), so 200euro is nowhere close to matching that. 2) a 3-month wait on a "potential" refund.” Our Verdict: Use Kiwi Flights With Caution! Most of the kiwi.com reviews are not great, which makes it absolutely important that you use Kiwi flights with caution. If the platform provides good service to you, then that’s great, but if they don’t, then you will be the only one losing out. So we recommend proceeding with caution while planning your trip via Kiwi. In recent times, there have been several complaints where the flight tickets have been known to be lowest however, they have been cancelled without prior information. The refund process has also been subject to availability and change so, you need to be careful before booking flight tickets. Feel free to share your thoughts on the same with us - and while sharing your thoughts, let us know about your experience, if you have used the platform before, in the comments below. Read Also: Hopper flights review- Login, services and Travel experiences Using flightscanner To Find Cheap Flights In 2023? All That You Need To Know! Using Google Flights To Find Cheap Flights In 2023? All That You Need To Know!