Kiwi Flights Review – Login, Services, And Travel Experiences

May 2, 2023

Last Updated on: Sep 19, 2024

Travel Blog

Based on Kiwi Flights reviews, I will be writing my experience of the Kiwi Flights and how travel experiences can be severely impacted. Further, I will address the advantages and shortcomings of the airlines!

While we have heard about the exciting features of Kiwi flights that apparently helps users to plan their travel itineraries for savings and convenience, several regular users feel it might not always be a smooth ride. Although Kiwi is not really the ideal travel agency for all your trips yet it can prove to be a good tool for specific or even unique situations.

For instance, you came across the perfect flight deal for Europe, but you are located far away from the departing location. Naturally, you will look for flights from your home city, but the prices turn out to be double the rates you were getting from the initial deal. In that case, most of us would bid adieu to another dream vacation.

But, instead, have you thought of taking a different approach?

With the help of Kiwi, you can combine another bus, train, or flight with the initial cheap deal to reach your dream destination without spending a lot of money. So, we decided to check out Kiwi and decide whether it’s legit or just another scam platform. Stay tuned to find out more.

Exploring The Kiwi App: All That You Need To Know!

Today, we are here to find out – is Kiwi flights legit? The official website of the platform looks pretty cool. Plus, the app has a good 4.3 rating, accompanied by mostly positive reviews from guests. But then we can’t just start depending on every platform based on positive online reviews though it is certainly a convincing factor.

When booking a flight on Kiwi, it will take only 20 minutes but there are other concerns. With technical difficulties regularly occurring, booking flights in Kiwi can be a huge risk! There are instances when booking flights can more time. according to Kiwi Flights reviews, there is another issue because while booking, if there are technical problems, it might lead to an incomplete booking.

So without wasting any time, scroll down to find out all that you need to know about the Kiwi platform – because we did check it out, and here’s what we found out!

What Is Kiwi?

So, what is Kiwi? Welcome to the Tour And Travel Blog’s Kiwi flights review. Today, we will discuss Kiwi, a travel agency that operates online. Based in the beautiful Czech Republic, the Kiwi platform specializes in combining different flights with various transportation types into one booking to make your dream vacation possible at affordable rates.

The platform uses a wide database filled with different bus, train, and flight schedules – these are combined together to provide users with travel options that are fast and cheap. While the platform can give you a great deal – a cheap flight combined with the right bus, train, or another flight can sometimes reduce your travel expenditure drastically.

However, there’s only one problem – at times, Kiwi can end up creating itineraries that are either complicated or overly competitive just to save some money.

Using Kiwi Flights: When Should You Use Kiwi?

For most of us, using Kiwi flights makes sense when the expenditure for any planned trip turns out to be really costly. For instance, you are in the middle of some last-minute emergency, or you need to book an international flight (one-way), or your itinerary is too complicated, and you are looking for an easy way to make things cheaper on the itinerary.

Yet, it has been observed that Kiwi Flights have had a 95% accuracy rate in predicting flight prices several months in advance. When combining the features of low-cost carriers along with analyzing airfare, it is one of the best on the market.

In all these cases, using Kiwi flights seems like an obvious solution. Here we can check out the benefits of using the Kiwi platform – stay tuned to find out more.

  • Save on expensive airfares.
  • Book one-way international flights.
  • Book multi-city trips with the help of Kiwi Nomad.
  • Manage last-minute emergencies.

There are some advantages that Kiwi flights have such as saving on expensive airfares along with booking one-way international flights. There are different options to make the booking via Kiwi Nomad for multi-city trips. This site is one of the best for last-minute bookings according to the Kiwi Flights reviews! When there is an emergency, you can make the booking on Kiwi Flights as there is always some seats available last moment.

Are There Downsides To Kiwi Flights?

While Kiwi is a good tool for booking cheap flights and making your itinerary simple, what most Kiwi flights reviews won’t tell you are the downsides of the platform that you have to note before you can start using the same. So, what are the downsides of Kiwi flights? Let’s find out – without wasting time, scroll down to find out more.

  • There’s no guarantee that the flight options you will find on Kiwi will be the cheapest.
  • If you do not pay extra, then there’s no reliable protection for your connecting flights.
  • One of the biggest drawbacks is that the flights are not cheap so, people planning on traveling on a budget will find it difficult to book!

At times, the authorities at Kiwi Flights take guarantees when booking flights. They inform customers that they will be provided connecting flights if there is an issue however, there is no guarantee of that! I personally would suggest to not rely on this guarantee considering there have been too many complaints and concerns regarding luggage lost, flight connections and other issues.

Is Kiwi Legit? The User Reviews You Needed:

So, the question that always pops up in reviews has made an appearance here as well – is kiwi.com legit? There are so many different kinds of customer reviews on Kiwi Flights that it’s honestly difficult to deduce. While the platform has a 4.3 rating on Google Play, it has only 1.5 stars on TrustPilot, and that too from more than 60K reviews.

One of the best features is that the Airlines provide services to a wide variety of places. apart from that, they also take bookings last moment however there are concerns with improper bookings. At times, customers have experienced issues with flight bookings regarding availability and change. There are, however, some hacks that people who are traveling can use so that they can travel on a budget!

A majority of concerns that customers have with Kiwi have a lot to do with different issues, such as long delays on different refund requests, improper bookings, and not always the cheapest rates. Naturally, you need to proceed with some caution while using the Kiwi platform.

Review By Damien Powell:

“I’ve used this service and app for several trips, one being a transatlantic flight. These are very good deals, but what really helps is the travel insurance that they provide. I had a delayed flight in Berlin that caused me to miss my connection in the US. They found me a flight home at no cost, it was really great during a very stressful journey.

Review By Maxim Diatchenko:

“An extremely irresponsible company. Bad communication: no phone contacts, email once a week. Very unreliable service. But they have a great website and mobile app. My story: I bought tickets months in advance. My criteria were: to fly in the evening. A couple of weeks before departure, the departure time was changed to nine and a half hours, moving it to the morning. I asked them to find me a similar flight or refund money to buy new tickets. They refused.”

Review By John Villielm:

“Absolutely ridiculous service. We booked two separate trips for the family to visit us overseas. Both trips were booked for 4 total flights, all of which were purchased as a set. Due to Covid, only 1 flight was canceled, but that started the problems. They give you two options, 1) 200euro credit (the tickets as a set were $3K and $4k), so 200euro is nowhere close to matching that. 2) a 3-month wait on a “potential” refund.”

Our Verdict: Use Kiwi Flights With Caution!

Most of the kiwi.com reviews are not great, which makes it absolutely important that you use Kiwi flights with caution. If the platform provides good service to you, then that’s great, but if they don’t, then you will be the only one losing out. So we recommend proceeding with caution while planning your trip via Kiwi.

In recent times, there have been several complaints where the flight tickets have been known to be lowest however, they have been cancelled without prior information. The refund process has also been subject to availability and change so, you need to be careful before booking flight tickets.

Feel free to share your thoughts on the same with us – and while sharing your thoughts, let us know about your experience, if you have used the platform before, in the comments below.

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Barsha Bhattacharya is a senior content writing executive. As a marketing enthusiast and professional for the past 4 years, writing is new to Barsha. And she is loving every bit of it. Her niches are marketing, lifestyle, wellness, travel and entertainment. Apart from writing, Barsha loves to travel, binge-watch, research conspiracy theories, Instagram and overthink.

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