Expedia

Expedia.Com – Best Review By Users In 2022

| April 21, 2022 | Travel Guides

We know that you want to go out for a vacation and escape the shackles of reality for a few days. Letting yourself loose every once in a while will sound interesting for many trippers.

Who does not like to go to a place where you have never been before? Learning about the cuisine, people, history, architecture, fashion, and more about a foreign land sounds pretty interesting for every vacationer. This has over time become the driving reason why many people want to go on a vacation. To organize everything about a vacation from the boarding of flights, hotels, and even transportation, a good travel agency must make all these processes simple. This is where Expedia comes into play – one of the best travel agencies globally.

So what makes this travel agency an excellent choice for trippers, and why should you consider some positives and negatives about its services.

Therefore, if you want an in-depth Expedia review, continue reading to find it yourself.

What Is Expedia?

User Reviews Of Expedia

Expedia is a travel agency company that was established in 1996. Though many tourists do not know this, it is a subsidiary of Microsoft, one of the biggest technology companies in the world.

It is a part of Expedia Group Inc., which also owns various other subsidiaries like Trivago, Hotwire, Travelocity, Car Rentals, and HomeAway (now rebranded as Vrbo). This group created Expedia as a travel agency website after its launch in 2001. 

This agency excels in offering holiday services for tourists like booking flight tickets, renting transportation mediums (cars and buses), booking reservations for tourists at excellent hotels, and lots more.

How To Create An Account In Expedia?

How To Create An Account In Expedia

When you open the website for the first time, you can see the list of all the places you can go to, their associated holiday packages, and more. If you decide to book anything from its website, you will be greeted with a text that says you need to be a registered user of Expedia.

After traversing through the various menus of this website, I have found out that creating an account and registering on the website is entirely free and easy to do, along with the registration process being completely free.

To do so, you need to:

  • First, open your browser on your smartphone or computer.
  • Next, go to the official website of Expedia.
  • Next, click on the “Sign In” menu in the top right corner of the screen.
  • A form will open up where you must give your account details like email addresses, names, and passwords. 
  • Another page will open up after that, where you need to provide your house address and bank account details. 
  • After you have provided all the details, the agency will send a verification mail to your email address. Click on the link sent to you to complete the process. 

That’s the whole process of becoming a registered user of Expedia. Now you can make any bookings through the website and plan your vacation in the best way possible.

Services Offered By Expedia

Services Offered By Expedia

The primary services offered by Expedia are:

1. Book Flights

Booking Expedia flights is one of the easiest things that I have ever done, and I am not bragging. After years of being an active tourist and going on several vacations every year, I found out that it provided the quickest means of booking flight tickets to any destination that you want.

You have to go to their website and set the location you want to book a flight to. After you have done so, the webpage will show the current price chart on the screen, which shows which flights are available from the airport of your choice, its prices, and many other amenities like what food and provisions will be given to customers on the flight.

2. Book Hotel Reservations

When you go to a place for a trip, you definitely need to book a hotel room that gives you the best services and rooms for its price. However, your smartphone and an internet connection will suffice instead of going to various hotels and checking them out individually.

When I decided to go on a vacation and wanted to make Expedia hotels reservations, I found it easy to do so through the website. The web pages have all the information about hotels like their price structure, picture of the rooms, customer reviews, and even their distance from the best coffee shops nearby.

Booking hotels from this website is intuitive because it provides essential information about hotels and even customer reviews. In addition, you can get the option to book hotel rooms when you are booking a flight.

3. Rent Cars

If you want to go to a place that requires you to travel by car, you can do so beforehand from this website. This website allows you to rent cars, bikes, vans, and even buses depending on the size of your party. This is great since it will enable you to make a short trip to the closest Starbucks or Cafe Coffee Day with rented vehicles.

4. Go On Cruises

If you are interested in going on a cruise with your partner, you can easily do so through this website. Just select a place and the time you want to go on a cruise.

The website will automatically search for all the available cruises during that period. This makes it fast and easy to book cruises and even check out the events and amenities provided on deck. 

User Reviews Of Expedia

User Reviews Of Expedia

After using the services of Expedia to plan a holiday trip of mine, along with reading the reviews left by other users. Together, I figured out some benefits and drawbacks of using this travel agency as your holiday planner. They are:

Pros

Some of the best things about Expedia that I liked are:

1. Lots Of Choices

The amount of choice presented by this website is staggering, making it one of the best travel sites. You have details about every important tourist place globally and even have travel and tour plans made up for such positions.

Therefore, deciding on what to do during the trip and booking flights, hotels, and even other transportation options is pretty easy using this website. You can also check what is near the hotel, like the closest Cafe Mocha.

2. Affordable Packages

If you decide to book your flight, hotel, and other amenities using this website, you can offer various discounts. They allow you to avail of these offers if you opt to book the total package.

3. Intuitive Website

The website is designed smartly to get every information about the tour you are planning right from the get-go. It is effortless to navigate the various menus of the website, making it easily scrollable even on mobile devices.

Cons

Some of the major drawbacks of Expedia that many users and I have faced are:

1. Poor Customer Service

In my honest opinion, and according to reviews left by other users, the Expedia customer service is abysmally poor. This is the most common complaint that almost every user has complained about.

The biggest complaint is refunding canceled bookings. It is almost impossible to get a refund in such situations. This has happened a lot because when it comes to asking for refunds, this agency never seems to care and purposely decides to stop all communication. 

2. Infrequent Updates

The updates to the website are rare because older information about hotels is present, along with seats available on flights. When I tried to book a flight, it showed me that no seats were available for the flight even when the website showed that seats were available.

Frequently Asked Questions (FAQs):

Q1. How Do I Talk To A Real Person At Expedia?

How do I speak to someone at Expedia” is one of the most asked questions. You can do this by visiting their website and calling the customer care number provided there.

Q2. Can I Cancel An Expedia Trip?

Yes, you can cancel an Expedia trip.

Q3. Does Expedia Have Free Cancellation?

Free cancellation is only available if you cancel within 24 hours of booking a flight or a hotel.

Q4. How Do I Get An Expedia Refund?

You need to contact customer care to get a refund.

Conclusion

If you want to book flights, hotel rooms, and even extra transportation services, Expedia is one of the best choices. It has an intuitive website that provides a lot of information about the flights to and from the location.

However, even though it provides excellent services, its customer support service is its weakest point. It appears that the staff presented had no idea about how to respond to certain situations.

You can also read about other travel websites like Agoda and Booking com by reading the other articles on this website!

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Debamalya Mukherjee
Debamalya Mukherjee

Debamalya is a professional content writer from Kolkata, India. Constantly improving himself in this industry for more than three years, he has amassed immense knowledge regarding his niches of writing tech and gaming articles. He loves spending time with his cats, along with playing every new PC action game as soon as possible.

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